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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

Hivernage Hotel And Spa, Marrakech

5-star5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Angle Ave Echouhada Et Rue Des Temples, Marrakech, 40000, Morocco

Luxury hotel with 2 bars/lounges, near Avenue Mohamed VI
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Wellness Area
Great wellness & sports facilities
Comfort
Comfortable

Hivernage Hotel And Spa, Marrakech

from $206 CAD
  • Standard Room
  • Standard Room
  • Superior Room
  • Deluxe Suite

What’s around Hivernage Hotel And Spa, Marrakech

Landmarks

  • In Hivernage
  • Jemaa el-Fnaa - 17 min walk
  • Avenue Mohamed VI - 11 min walk
  • Menara Mall - 13 min walk
  • Palais des Congres - 19 min walk
  • Carré Eden Shopping Center - 22 min walk
  • Le Jardin Secret - 24 min walk
  • Royal Palace - 26 min walk

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 29 min walk
  • Airport pick-up service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • 3 coffee shops/cafés
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2004
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Roll-in shower
  • Doorbell/telephone notification
  • Wheelchair-width doorways
Languages Spoken
  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hivernage Hotel And Spa, Marrakech’s small print

Also known as

  • Hivernage Hotel
  • Hivernage Hotel Spa
  • Hivernage Hotel And Spa Hotel
  • Hivernage Hotel And Spa Marrakech
  • Hivernage Hotel And Spa Hotel Marrakech
  • Hivernage Hotel Spa
  • Hivernage Hotel Spa
  • Hivernage Hotel And Spa
  • Hivernage Hotel Marrakech

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 28.60 per person, per night

Optional extras

Rollaway beds are available for MAD 700.0 per night

Buffet breakfast is offered for an extra charge of MAD 200 per person (approximately)

Cribs/Infant beds are available for MAD 300.0 per night

Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hivernage Hotel And Spa, Marrakech

  • Does Hivernage Hotel And Spa offer free cancellation for a full refund?
    Yes, Hivernage Hotel And Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hivernage Hotel And Spa?
    Yes, there's free self and valet parking.
  • Is there a pool at Hivernage Hotel And Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hivernage Hotel And Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hivernage Hotel And Spa?
    You can check in from 2 PM to 11 PM. Check-out time is noon.
  • Are there restaurants at or near Hivernage Hotel And Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hivernage Hotel And Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is MAD 300 per vehicle one-way.

Recent reviews

Very Good 8.0 From 240 reviews

Exceptional 10.0
Great stay in marrakech
Our favourite hotel in Marrakech. Great location, friendly service, with a Moroccan modern decor. One of the best things is the restaurant - la table du marche - and since they cater the breakfast buffet it is the best I have seen anywhere. Fresh food and great pastries, something for everyone.
ca2 night romance trip
Exceptional 10.0
5 star hotel, awesome breakfast and great location
A one night stopover after 3 weeks in Morocco. By far the nicest hotel we stayed in on our entire trip. Biggest bed we've ever slept in and fabulous breakfast included.
pamela, ca1 night romance trip
Exceptional 10.0
Outstanding Support.
They went above and beyond. My wife got ill, and they arranged for a doctor to come by, and then a cab to take us to several pharmacies to get the scripts that she needed. The service was awesome, and very reasonably priced.
Michael, us3 night trip
Fair 4.0
Not the best stay
The staff wasn’t welcoming and very rude, I told them it was my birthday and they should do something nice, and they never did anything, they made my stay feel very uncomfortable, I felt like if I asked the staff a question, they would get angry very quickly, not all staff was rude there was really lovely and polite ones but there was a particular guy that wore glasses, he was very very rude
Antonia, gb3 night trip with friends
Exceptional 10.0
Outstanding cleanliness and service
Very good hotel; I very often stay there... always perfect
Gerard, ie1 night business trip
Fair 4.0
Hotel is gross... not clean at all. Our entire room would flood every time someone would shower... not sure why, tv didn’t work 3 lightbulbs were dead when we checked in... staff not helpful not worth the money spent a little extra and stay elsewhere. Spa- paid for a 60 minuet massage normally you get the massage for that long I was in and out of spa in 40 minuets... the girl left the door open for most of my massage(mind you I’m nude) felt really uncomfortable and everyone I’d open my eyes she was on her phone... didn’t feel safe here what so ever. Said they have a airport transfer but when I asked they said I’d need a taxi because I was leaving at 8am... taxis in Marrakesh can be a little sketchy And didn’t appreciate that what so ever.
us2 night family trip
Exceptional 10.0
Staff really friendly and helpful. Had a great stay.
gb3 night romance trip
Very Good 8.0
Great hotel, but needs some maintenance.
Generally a very good experience, but lack of maintenance shows especially in the bathroom fittings, which seems to be fairly common around Morocco. Staff were very friendly and helpful, facilities great, if just they could keep up with maintenance. Would stay there again.
Angela, za1 night trip
Very Good 8.0
Great location, comfortable stay, but not 5*
Had a relaxing stay at this hotel (stayed on the 3rd floor). The location is perfect! Close to the median. Mina on reception is very friendly and welcoming. She orgnaised a cake for my partners birthday wirhout being promoted which was a kind touch to our stay at the hotel. The pool area was pleasant and relaxing, the staff were tentative. We enjoyed the roofbar at sunset. I think this hotel does itself a disservice wirh it's 5 star rating. When you book a 5 star hotel there is an expected standard. The hotel definately isn't a 5 star, more a 4. I would recommed and would stay here again.
Rebecca, gb6 night romance trip
Very Good 8.0
The Pearl next door is very loud so be warned if you are on that side !
Olivia, gb4 night trip with friends

Hivernage Hotel And Spa, Marrakech

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