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Hotel Marina El Cid Spa & Beach Resort All Inclusive

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2 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Hotel Marina El Cid Spa & Beach Resort All Inclusive

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Puerto Morelos beachfront property with 5 restaurants and spa

8.6/10 Fabulous

1,095 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is CA $663
Price available on 03/09/2023
Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 28 min drive
  • Moon Palace Golf Club - 34 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Cozumel Intl. Airport (CZM) - 22.5 miles/36.3 km

Restaurants

  • Tanino’s - 3 min drive
  • Blue Morelos - 3 min drive
  • La Pizza Nostra - 3 min drive
  • Las Koras - 7 min drive
  • El Sazon Jarocho - 7 min drive

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

At Hotel Marina El Cid Spa & Beach Resort All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and surfing/body boarding. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda Arrecife, one of 5 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 bars/lounges, a marina, and a rooftop terrace. Fellow travelers like the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Marina
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site. </p><p>This property accepts credit cards, debit cards and cash.</p><p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.</p>

Also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive offer free cancellation for a full refund?
Yes, Hotel Marina El Cid Spa & Beach Resort All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Marina El Cid Spa & Beach Resort All Inclusive on 9 Mar 2023 start from CA $663, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Marina El Cid Spa & Beach Resort All Inclusive?
You can check in from 3 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Marina El Cid Spa & Beach Resort All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, ecotours, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hotel Marina El Cid Spa & Beach Resort All Inclusive also has 2 bars and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Yes, there are 5 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include Las Koras (2.7 mi), El Sazon Jarocho (2.8 mi), and Fonda Americana Grill (2.8 mi).
Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Marina El Cid Spa & Beach Resort All Inclusive like?
Hotel Marina El Cid Spa & Beach Resort All Inclusive is located a short 9-minute walk from Arrecife de Puerto Morelos National Park.

Reviews

8.6

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful place. Just not the very best beach.
Very clean facilities and great service. We did a quick two nights just to try it and would definitly go back. But I feel room choices are important and we were in building 21 and it was great. They are weoking hard to remove the seaweed from shore every morning so those ocean view rooms would be loud and not as appealing. Ours was great. One drawback was the seaweed on the beaches make it not as wonderful for swimming in some areas. We had already been snorkling alot and had many beach days so it was fine with us. Also great for all ages. Games, fun activities, yoga, lap pool swimming, music was all great. Alot of Iguanas on the rocks but not anywhere to bother you if you didnt want to see them. We found them fun to watch.
Carolyn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Never again
AC didn’t work well and they didn’t care to make it better.. I felt like I got screwed over to be honest.. they tried to push you out a day early then started knocking on your door at 7:45am to find out when you’d be checking out
Mike, 4-night family trip
Verified Hotels.com guest review

6/10 Good

kevin, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Beautiful property, food was incredible, so many different areas, loved the coffee shop and the food court! Staff was so friendly, this is our second time back!
Verified Expedia guest review

10/10 Exceptional

The hotel is great! Everything was clean, staff and service were amazing, and food was delicious! Good variety of activities, bars, pools and restaurants. The only downside is the beach. Unfortunately it didn’t look like the Caribbean Sea at all with an insane amount of seaweed despite the efforts of hotel staff to clean it up. And also the beach is very rocky so it would be a good idea to have water shoes. So if you’re planning on enjoying the beach, this might not be the best place. But if the plan is to enjoy the resort, then I would definitely recommend it.
Verified Expedia guest review

8/10 Very good

Great vacation . Beautiful resort and 5 star service. Very friendly staff . Patty and Victor at the pool were amazing. Little disappointed that you stay at a 4 star resort and you had to pay for internet. Hell you can go to Walmart or McDonalds . First day there young lady at the front deck told us to come down to the reception deck at 8;30 am for breakfast and see the resort . 4 hours trying to sell you a vacation club membership. Not something you can do when you haven’t seen the resort yet. Other they that excellent resort and excellent staff . Thank you Dave H
Verified Orbitz guest review

10/10 Exceptional

Thank you El CID for a wonderful 5 days. The staff is great the food was very good with so many options available. Beautiful grounds and pools. The main pool is festive with activities and Zumba classes led by great staff. Pools and jacuzzi elsewhere on the property quiet when you want some peace. El CID has it all except beach, sadly. This was a last minute get away from some family issues and I am an outdoor beach/ocean swimming girl. I don’t care for pools usually. El CID had a beach but very little is left. I was able to swim the first day but by day 3 the algae was so bad it wasn’t possible. This is a problem all along the coast now, not just El CID. Normally I would have been terribly disappointed, but what they lack in coast they made up for everywhere else. I am so grateful to El cid for a really wonderful 5 days of friendly faces, good food, relaxation, in a beautiful setting.
Verified Expedia guest review

10/10 Exceptional

Awesome resort for all ages! We enjoyed picking different restaurants for dinner’s and drinks were fantastic… bartenders were great… The service overall was top notch, I encouraged you to get change at the check in desk to give tips but not required!
Verified Orbitz guest review

2/10 Poor

Staff barely speaks and understands English. Wi-Fi is not included in your stay even though it says in orbitz that it is. You just pay $40 per device. Service is slow with the waiters. Room service takes an hour. Butlers don’t do their jobs at all.
Verified Orbitz guest review