Hotel Marina El Cid Spa & Beach Resort All Inclusive

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On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Overview of Hotel Marina El Cid Spa & Beach Resort All Inclusive

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Puerto Morelos Town Square

8.6/10 Fabulous

889 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
The price is CA $472
Price available on 08/01/2022
Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Puerto Morelos Town Square - 28 min walk
  • Ojo de Agua Beach - 7 min drive
  • Puerto Morelos Reef - 10 min drive
  • Puerto Morelos Beach - 11 min drive
  • Crococun Zoo - 14 min drive
  • Petempich Bay - 18 min drive
  • El Rey Polo Country Club - 20 min drive
  • Costa Occidental de Isla Mujeres National Park - 29 min drive
  • Maroma Beach - 32 min drive
  • Cenote Siete Bocas - 30 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 22.5 miles/36.3 km

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

At Hotel Marina El Cid Spa & Beach Resort All Inclusive, you can hit the beach to get a beach massage or relax in a sun lounger, plus you'll be just a 5-minute drive from Puerto Morelos Town Square. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Hacienda Arrecife, one of 5 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 bars/lounges, a marina, and a rooftop terrace. Fellow travelers like the helpful staff and family-friendly amenities.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing
  • Shopping
  • Fishing
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 12 buildings/towers
  • Built in 2006
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Marina
  • Spa tub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • WiFi is available in guestrooms for USD 15 per 24-hour period (1-device limit, rates may vary)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Beth, 5-night trip
Verified Expedia guest review

8/10 Very good

Pros-beautiful property, pools were really nice with a rock wall the kids(and adults) could jump off with waterslides. Some of the best food we have had at an all-inclusive. Staff were overwhelmingly responsive and polite. Access to other two resorts included. On arrival, we upgraded our room to a beautiful oceanfront for what I thought was a reasonable price. Cons-beach was not the greatest and the sargassum(not the resorts fault) was horrible during our stay. Several of our rum drinks, poured from a Bacardi bottle, were obviously tequila. Had the bartender open a new bottle and then we had rum. Kinda sketchy. Coffee at breakfast was really weak and watery. Disappointing because I really enjoy Mexican coffee. We upgraded to the platinum and for our family it wasn’t worth it. Overall, the pros outweighed the cons and we really enjoyed El Cid. Can recommend as an all inclusive especially for families.
Jacob D, 7-night family trip
Verified Orbitz guest review

8/10 Very good

Beautiful and clean! Staff was excellent. Ready to serve your every need. Pool was very clean. Chairs around pool very hard to come by. Beach? There is hardly any beach by the marina resort. Seaweed buildup like a wall. Over over a very reasonable and pleasant place to go!
Diana, 5-night family trip
Verified Expedia guest review

8/10 Very good

This is a nice property. Very beautiful, grounds well maintained, rooms updated and clean. The staff is very friendly. Food is fresh and delicious. Overall a good stay for a spring break with children. A few areas of improvement. -The reservation system for the restaurants is very complicated and limited, but as soon as one gets there should make reservations. The buffet doesn't need reservation and has plenty of food options. -Internet is limited, it is $60 per device (1st device), then $40 for additional device. -Daily activities and evening entertainment options are limited compared to other large resorts in the area. But again, this was a nice stay and we liked it. Hope this helps.
Vahagn, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Rita, 7-night trip
Verified Expedia guest review

4/10 Fair

Took forever to get a drink, food was terrible, made you pay extra for internet. Out of the 20 plus all-inclusive resorts that i have stayed at, this was the worst.
Adam john, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

PAOLA, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

My wife and I traveled to this resort with our son, his wife and our two grandsons ages 6 and 4. The resort is incredible. We've stayed at a dozen or more all-inclusive resorts over the years in Mexico from the pacific side to the gulf side including Cozumel. It's a family friendly resort with gorges grounds, great amenities and an incredible staff that does everything they possibly can to make your stay pleasurable. We made reservations for all the restaurants including one that was made before we arrived at the resort. We got the times we wanted with the latest one be at 6:30. We all thought the food was great and there was always something conducive to the little ones on the menus. The fact that you can use all three resort facilities is really a plus and that's not always the case with other resorts. We enjoyed the pool immensely with the rock diving pool and the wild slide as well as the swim up bar. I definitely want to give a shout out to Francisco and Omar. They're amazing bartenders that are personable, funny and great at their jobs. I've read some reviews that mention the beach being dirty. That's not really the case. The Mayan Riviera is having a terrible problem right now with see weed and this certainly is not a fault of El Cid or any other resort for that matter. Every day from morning to late afternoon there are laborers, dump truck drivers and bucket loader operators working their tails off in a gallant effort to clean it up. Great time, we'll be back.
Joseph, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our first time staying at this resort and loved everything about it. We traveled with four adults and two children ages four and six and we all felt the same way. Can't say enough about how friendly the entire staff was for the duration of our trip. The food was excellent and the selection of restaurants was great. We were able to try six different restaurants as well as the lunch and dinner buffet. We all had our favorites but the kids can't stop talking about the hibachi dinner at Kobo, particularly Rigo the chef. He was awesome and kept us all laughing the entire dinner. Because of the quality of restaurants I'd recommend doing you reservations a couple days in advance because they get booked quick. This includes contacting the concierge a couple days before arriving. Entertainment was great and was catered enough that all ages could enjoy. That can be said for the entire property. At all times of day there are areas that cater more to different ages or groups. Regardless of why you were there, there was something for everyone. The bartenders work super hard to serve just about anything for adults or children. Francisco and Omar at the swim-up bar took care of us the entire trip and can't say enough on how much we enjoyed our interactions. At night we and had some drinks at whichever bar Bruno was. He was my wife and I's favorite staff member the entire trip because of our great conversations and his overall kindness.
Brian, 7-night family trip
Verified Expedia guest review