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The Bay Suites - Entertainment Dist

Photo gallery for The Bay Suites - Entertainment Dist

Building design
Family Condo | Terrace/patio
Family Condo | Terrace/patio
Family Condo | Living area | Smart TV, Netflix, streaming services
Family Condo | Living area | Smart TV, Netflix, streaming services

Overview of The Bay Suites - Entertainment Dist

The Bay Suites - Entertainment Dist

2.5-star property
City-center hotel within walking distance of CN Tower

7.2/10 Good

66 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
14 York St, Toronto, ON, M5J 0B1

Room options

About this area

What's nearby

  • In Downtown Toronto
  • Scotiabank Arena - 3 min walk
  • Ripley's Aquarium of Canada - 6 min walk
  • Rogers Centre - 8 min walk
  • CN Tower - 8 min walk
  • Toronto Eaton Centre - 17 min walk
  • The Distillery Historic District - 25 min walk
  • University of Toronto - St. George Campus - 27 min walk
  • Metro Toronto Convention Centre - 1 min drive
  • Yonge-Dundas Square - 9 min drive
  • Ontario Place - 8 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 20 min drive
  • Exhibition Station - 5 min drive
  • Union Station - 7 min walk
  • Bloor Station - 9 min drive
  • Queens Quay West at Harbourfront Centre Stop - 4 min walk
  • Queens Quay Ferry Docks Terminal Stop - 6 min walk
  • Queens Quay West at Rees St West Side Stop - 8 min walk
  • Airport pick-up service

Restaurants

  • Real Sports Bar & Grill - 2 min walk
  • Hoops Sports Bar & Grill - 3 min walk
  • BeaverTails - 3 min walk
  • TAVERNA mercatto - 3 min walk
  • Panago - 4 min walk

About this property

The Bay Suites - Entertainment Dist

The Bay Suites - Entertainment Dist offers a great location, putting you within just a 10-minute walk of Scotiabank Arena and CN Tower. Also, Rogers Centre and Toronto Eaton Centre are within a short drive. Public transportation is just a short walk: Queens Quay West at Harbourfront Centre Stop is 4 minutes and Queens Quay Ferry Docks Terminal Stop is 6 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 5:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Onsite self parking (CAD 30 per night)

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

What to do

  • Winery tours nearby

Services

  • Laundry facilities

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Cleaning supplies

Fees & policies

Refundable deposits

  • A damage deposit of CAD 300 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of CAD 100 per vehicle. Maximum occupancy 4

Parking

  • Self parking costs CAD 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Property Registration Number STR-2203-FZZKVD

Also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

Frequently asked questions

Does The Bay Suites - Entertainment Dist offer free cancellation for a full refund?
Yes, The Bay Suites - Entertainment Dist does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Bay Suites - Entertainment Dist?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Bay Suites - Entertainment Dist?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Bay Suites - Entertainment Dist?
Yes. Self parking costs CAD 30 per night.
Is airport shuttle service offered by The Bay Suites - Entertainment Dist?
Yes, a shuttle from the airport to the hotel is available. The charge is CAD 100 per vehicle.
What are the check-in and check-out times at The Bay Suites - Entertainment Dist?
You can check in from 5:00 PM - midnight. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at The Bay Suites - Entertainment Dist?
No, this hotel doesn't have a casino, but Woodbine Racetrack (23-min drive) is nearby.
Are there restaurants at or near The Bay Suites - Entertainment Dist?
Yes. Nearby restaurants include Hoops Sports Bar & Grill (3-min walk), BeaverTails (3-min walk), and TAVERNA mercatto (3-min walk).
Does The Bay Suites - Entertainment Dist have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around The Bay Suites - Entertainment Dist like?
The Bay Suites - Entertainment Dist is in Downtown Toronto, a short 8-minute drive from Billy Bishop Toronto City Airport (YTZ) and 8 minutes' walk from CN Tower.

Reviews

7.2

Good

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.3/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

Raviv, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First Stay, but not the last!!! :-)
At first, I was nervous about the stay… coming in from the US, I usually rent hotels but this was my first experience with renting a “aparthotel”. This stay was great! Everything that I needed for 10 days were located in the unit: washer/dryer, closet space, kitchen with cleaning supplies and cookware, and access to TV apps (Roku, Netflix, etc.). This was my first visit to Toronto, but wont be the last- I will most likely reserve this same property for future visits, given the easy access to downtown Toronto and Union Station to Toronto Pearson Airport. Thank you again to Bay Suites for such a pleasant experience!!
Keith, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent and the host was available all the time. The place is perfectly located and very accessible.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

This is not a hotel, is just somebodys apartment. With no service, cleanliness or maintenance. We had to leave after the first night and book a real hotel instead. Toilets clogged, mould everywhere and old bedlinens
Sergio, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Krzysztof, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

STAY AWAY THIS PLACE IS A SCAM!!!!!!!
Did not enjoy this stay at all. We ended up paying more than what Hotels.com advertised due to hidden fees. The check-in process was a nightmare and there is a $300.00 security deposit that was not disclosed prior to paying for the accommodation. Additionally they need you too submit a government issued ID and take a selfie for the pre-check in. The unit itself had a lot of existing damage which we documented to ensure we would get our deposit back. The bed was very uncomfortable and rigid. Other than the location n there is nothing I would recommend about this place. I feel like Hotels.com and the The Bay Suites ripped us off. Stay away from this booking.
Cameron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location, clean apartment
The location is just perfect, it is close to everything you need (e.g., restaurants, groceries, sightseeing, train station). The apartment is well-maintained and clean, with a city-view balcony. The only cons are the check-in process - which took almost 30 mins after I arrived.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeding Expectations
My daughter and I were attended a music concert at Scotiabank Arena, so the location of the hotel was amazing. I'm not sure if Suman upgraded or room, but tmrw accommodations fast exceeded our expectations and our corner balcony suite was beautiful. I'll be sure to refer friends and family there. Excellent service at an amazing price.
Darren, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I received an email from the owner confirming a 5:00 check in time along with instructions shortly beforehand. Upon arrival the building security had no record of my registration. After providing sufficient documentation I was finally given access but then found cleaners still in the rental unit who were unaware of my booking. They checked with the owner and made me wait in the hall for 40 minutes. Upon entering the unit everything appeared okay except the floors were still noticeably wet. I then noticed the dryer running with sheets and towels inside. The bed was made but missing the top sheet. It became apparent that the bedding hadn’t been fully changed as there was only a bottom fitted sheet and towels still wet in the dryer. There was extra bedding in the closet but was then obvious that only the bottom sheet was charged. I reached out to the owner who then sent me pictures confirming the unit had been made up. The picture of the made bed doesn’t show the missing top sheet or unchanged pillow cases ect. As a paying guest I refuse to properly change the bedding that the maid had missed in her hurry to leave the unit. The owner would not respond further so I contacted Expedia providing the details. They attempted to intervene but the owner refused to respond to their request for the requested refund saying it would have to wait until morning. I am not the maid and refuse to make the bed properly so had to leave the rental unit with no place to stay.
Donald, 1-night trip
Verified Expedia guest review