Hotel was clean and modern. Room was comfortable; beds were a little firm for our taste, but overall fine. Breakfast was great!!
Our only complaint was the check-in. The family in line before us had some challenges, and we stood there waiting for almost 15 minutes. It wouldn’t have bothered us if there was only one employee and computer, but there are TWO, and the other employee walked by more than once, talking to the other employee (adding even more time), and just ignored us completely and disappeared into the office area - THREE TIMES, at least.
Good customer service would have been to fire up the second computer and check us in. We thought maybe she didn’t know how, but she was working the front desk and computer when we checked out the next morning. This detracted from an otherwise enjoyable stay.