You'll have the entire apartment to yourself and will only share it with other guests in your party.
Roc Eleven Residence
Placing you 2.9 mi (4.7 km) from Tulum Beach and 3 mi (4.9 km) from Tulum Mayan Ruins, Roc Eleven Residence offers an airport shuttle (available 24 hours) for USD 210 per vehicle. Guests can be pampered with beachside massages at the spa. There are 2 indoor pools and a rooftop terrace, and apartments get the details right with rainfall showerheads and down comforters.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.
At a glance
Arriving/Leaving
Check-in time from 3:00 PM - midnight
Minimum check-in age - 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Beach
Private beach (5.5 kilometers away)
Free beach cabanas
Free beach club nearby
Beach shuttle (surcharge)
Beach umbrellas
Beach sun loungers
Pool/Spa
2 indoor pools
Fence around the pool
Outdoor pool access
Umbrellas
2 spa tubs
Full-service spa
Free pool cabanas
Massages
Internet
Free WiFi
Parking and transportation
Free valet parking on site
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Beach shuttle (surcharge)
Kitchen
Microwave
Blender
Griddle
Paper towels
Toaster
Dining
1 beach bar and 1 poolside bar
Minibar
Couples dining
Private picnics
Bedrooms
Down comforter
Bed sheets provided
Bathrooms
Shower/tub combination
Rainfall showerhead
Towels provided
Slippers
Soap
Hair dryer
Shampoo
Toilet paper
Living spaces
Dining room
Sitting area
Entertainment
40-inch Smart TV with premium channels
Pay movies
Outdoor areas
Rooftop terrace
Garden
Walkway to water
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
Low-height door lock
Pool access ramp on site
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-width doorways
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Window screens
Luggage storage
Blackout drapes/curtains
Change of bedsheets (on request)
24-hour front desk
Champagne service
Change of towels (on request)
Location highlights
In the shopping district
In the entertainment district
Near a health or beauty spa
In a village
Things to do
Outdoor pool access nearby
Beach yoga on site
Beach volleyball on site
Theme parks nearby
Hiking/biking trails nearby
Ecotours nearby
Bicycle rentals nearby
Rock climbing nearby
Ziplining nearby
General
17 rooms
Romance packages available
Special features
Spa
Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: USD 1 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of USD 210 per vehicle (roundtrip, maximum occupancy 4)
Beach shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Policies
<p>This property accepts credit cards and cash.</p>
Also known as
Roc Eleven Residence Tulum
Roc Eleven Residence Apartment
Roc Eleven Residence Apartment Tulum
Frequently asked questions
Does Roc Eleven Residence offer free cancellation for a full refund?
Yes, Roc Eleven Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Roc Eleven Residence?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Roc Eleven Residence?
Yes, there are 2 indoor pools.
Are pets allowed at Roc Eleven Residence?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Roc Eleven Residence?
Yes, there's free valet parking. Onsite parking options include a garage.
Is airport shuttle service offered by Roc Eleven Residence?
Yes, an airport shuttle is available. The charge is USD 210 per vehicle roundtrip.
What are the check-in and check-out times at Roc Eleven Residence?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Roc Eleven Residence and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation nearby includes ecotours. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Roc Eleven Residence also has a garden and access to a nearby outdoor pool.
Does Roc Eleven Residence have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a blender, a toaster, and a griddle.
What's the area around Roc Eleven Residence like?
Roc Eleven Residence is located a short 9-minute walk from Tulum National Park.
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