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Melia Zanzibar

Photo gallery for Melia Zanzibar

View from property
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas

Overview of Melia Zanzibar

Melia Zanzibar

5.0 star property
Kiwengwa beachfront hotel with 5 restaurants and spa

8.8/10 Fabulous

192 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kiwengwa, Kiwengwa
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Nungwi Beach - 55 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Jetty Lounge - 10 min walk
  • Amour Beach Restaurant - 5 min drive
  • One Ocean - 5 min drive
  • Local - 6 min drive
  • Madiba - 6 min drive

About this property

Melia Zanzibar

At Melia Zanzibar, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages, body treatments, and aromatherapy. Spice Market Restaurant, one of 5 restaurants, offers garden views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Portuguese, Spanish, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Supervised childcare

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Languages

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Swahili

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Spice Market Restaurant - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Aqua Restaurant - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Gabi Beach Club - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Jetty bar and Restaurant - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Pool Bar - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 78 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Melia Zanzibar offer free cancellation for a full refund?
Yes, Melia Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Melia Zanzibar?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Melia Zanzibar on 29 Nov 2022 start from CA $438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Melia Zanzibar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Melia Zanzibar?
Yes, there are 2 outdoor pools.
Are pets allowed at Melia Zanzibar?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Melia Zanzibar?
Yes, there's free self parking.
Is airport shuttle service offered by Melia Zanzibar?
Yes, an airport shuttle is available. The charge is USD 78 per person one-way.
What are the check-in and check-out times at Melia Zanzibar?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Melia Zanzibar and nearby?
Have fun with onsite activities like kayaking, rowing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Melia Zanzibar also has 3 bars, a sauna, and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Melia Zanzibar?
Yes, there are 5 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Jetty Lounge (10-min walk), Local (2 mi), and La Villa (2 mi).
What's the area around Melia Zanzibar like?
Melia Zanzibar is located on the waterfront, a short 5-minute walk from Kiwengwa Pongwe Forest and 10 minutes' walk from Mapenzi Beach. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.
Bona, 4-night family trip
Verified Expedia guest review

2/10 Poor

The property refused to refund my money after catching CoVID and not being able to travel . They said they will re schedule however I am not coming back to the country anytime soon. Why take someone’s hard earned money because of situations they cannot handle . They are fraud .
Helen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place must visit again and again
It was great. we were a group of 17 people across 3 continents for 5 nights -Melia provided the perfect location and ambiance for a mini family reunion and landmark birthday celebration. The staff were super helpful, nice and pro-active. the management demonstrated leadership by example and were aware of a simple fact. guests go to resorts to unwind, to leave their worries at the door. Stefa, Daniel, Javier
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I absolutely loved this property. The staff is amazing, the room was well kept and the property was designed with the guest in mind. This property is extremely large however shuttles are readily available or you can choose to walk. Several restaurants to choose from, different themes each night. Local garden, honey making, live entertainment, beach activities, kids friendly with adult only areas. I chose one of the all inclusive option it was totally worth it. Truly a 5 star experience! The location is far so arrange transportation ahead of time. You can have the doctor come to the property to get your Covid test done super convenient. I will be back.
Monique, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Petro, 1-night trip
Verified Expedia guest review

8/10 Very good

Overall very good experience, but a few glitches
Overall this was a great property and would give it a general thumbs up. The location was superb with fantastic views of the sea. The only part that was annoying was a continued sense of disorganized staff. For example, we needed to confirm airport transportation multiple times because one desk forgot to tell another desk, seemed to always need to remind them of food and drink orders, etc.
John, 4-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

2/10 Poor

Everything is very slow and u need to ask more than twice for them to do or get you something
1-night romance trip
Verified Expedia guest review

2/10 Poor

An Amazing Resort with Terrible manager ! We chose the romantic sea view bungalow for our short break on Zanzibar which cost us 3100$ . upon check at 12 pm the lady said the room is mot available , when i push back asking for timing when do we expect the room she was like ok your room is ready ! Also no one informed us that the booking was done for 1 PAX instead of two and then when we had an issue with our room they were like we cant do anything for you we have already did you a favor to let u two check in !! We asked her to book a massage for us and she was like i prefer u speak to them yourself , we spoke to them and did the booking and no one informed us with any cancellation then again when we have an issue with the room they were like we doing u favors and waiving the cancellation fees ! The room was filled with worms , bed bugs and weird reptile that looks like crab , i went to the team asking to pay for an upgrade to a bigger newer room hoping that it would be better , the team couldnt help much and called the manager who advised that i need to pay 260$ per night to upgrade although this category of rooms was only 100$ more than mine online , i asked Javier the manager to match this where i was surprised with his arrogant and rude attitude that this is it you either take it or leave it and that they haven' taken any money from and i need to contact expedia ! I stayed with expedia for more than hour on chat where they were trying to contact the hotel with no respon
3-night romance trip
Verified Expedia guest review