FAYA HOTEL

Photo gallery for FAYA HOTEL

Primary image
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, minibar
43-inch Smart TV with digital channels, TV, smart speakers
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of FAYA HOTEL

FAYA HOTEL

Douala hotel with 2 restaurants and 2 bars/lounges

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Free airport pick-up
  • Pool bar
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Vending machine
  • Laundry service
For families
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Private pool
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Akwa II

Getting around

  • Douala (DLA-Douala Intl.) - 17 min drive
  • Free airport pick-up

About this property

FAYA HOTEL

FAYA HOTEL is just 3.8 mi (6.1 km) from the airport and offers free pick-up service (available 24 hours). After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Television in common areas
  • Communal living room
  • An indoor pool

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • Smart speaker
  • 43-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Private pool

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Yam's - Onsite coffee shop.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Tourism fee: EUR 4.60 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15.5 for adults and EUR 10 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Cribs/infant beds are available for EUR 16.0 per night
  • Rollaway beds are available for EUR 23.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)

Policies

This property accepts credit cards, mobile payments and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

Frequently asked questions

Overall score and ratings

10.0

Exceptional

9.0/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

10.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

I really enjoyed my stay over there . Staff was very nice and always willing to help .
Stephane, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service. Manager and staff very personable, security is great and almost felt like body guards. Going back there for sure 🙂
Harrison, 1-night trip
Verified Expedia guest review