The Point Hotel & Spa

Photo gallery for The Point Hotel & Spa

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Beach nearby
Beach nearby
Beach nearby
Indoor spa tub

Overview of The Point Hotel & Spa

The Point Hotel & Spa

4.0 star property
Mossel Bay beach hotel with spa and restaurant

7.4/10 Good

111 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Point Road, Mossel Bay, Western Cape, 6500
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Steam room
  • Spa tub
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Casino shuttle
  • Shopping center shuttle
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • George (GRJ) - 39 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

About this property

The Point Hotel & Spa

4-star hotel by the ocean, refurbished in 2016
You can look forward to a free breakfast buffet, an adjacent golf course, and a roundtrip airport shuttle at The Point Hotel & Spa. Indulge in a hot stone massage, a body scrub, and aromatherapy at the onsite spa. The onsite restaurant, The Lighthouse Restaurant, features ocean views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, a 24-hour front desk, and a front desk safe
  • Free newspapers, tour/ticket assistance, and a water dispenser
  • Guest reviews say good things about the location
Room features
All guestrooms at The Point Hotel & Spa have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch plasma TVs with satellite channels
  • Balconies, coffee/tea makers, and heating

Languages

Afrikaans, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 2 per room)
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 20 ft

Transfers

  • Airport shuttle*

Offsite

  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Conference center (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Adjacent to a golf course
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Afrikaans
  • English
  • Hindi

Room amenities

Be entertained

  • 40-inch plasma TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Lighthouse Restaurant - Overlooking the ocean, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Casino shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pets

  • Service animals exempt from fees
  • Pet deposit: ZAR 300 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Point Hotel
Point Hotel Mossel Bay
Point Mossel Bay
Point Hotel Mossel Bay
The Point Hotel & Spa Hotel
The Point Hotel & Spa Mossel Bay
The Point Hotel & Spa Hotel Mossel Bay

Frequently asked questions

Does The Point Hotel & Spa offer free cancellation for a full refund?
Yes, The Point Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Point Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Point Hotel & Spa?
Yes, cats and dogs stay free, with a limit of 2 per room. A deposit of ZAR 300 per stay is required. Service animals are exempt from fees.
Is parking offered on site at The Point Hotel & Spa?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by The Point Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Point Hotel & Spa?
You can check in from 2 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Point Hotel & Spa and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Point Hotel & Spa also has a steam room and a garden.
Are there restaurants at or near The Point Hotel & Spa?
Yes, The Lighthouse Restaurant offers ocean views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Pizza Express (3.2 mi), Takoda Spur Steak Ranch (7 mi), and Riviera Hotel (7.3 mi).
Does The Point Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

7.4

Good

7.5/10

Cleanliness

7.9/10

Staff & service

7.3/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

Not a 4*, more like a 2*. Not worth the location.
We checked in around 4:30 pm wanting to use the advertised Spa Tub and then have dinner, but all amenities were closed, including the kitchen and bar for dinner and drinks. When we got to the room, it did not have the shower/tub combo as advertised, it was dirty, and the furniture was sparse; looked more like a student dorm room than a hotel room. We quickly realized the hotel was not as advertised and decided to leave. The front desk clerk promised the manager would call, and we would receive a refund, but the manager never called, and after contacting the hotel many times and being given the run around for five months, we have never received the refund. The manager is shady and very unprofessional. We ended up staying at Protea Hotel by Marriott Mossel Bay Instead, which was amazing!
Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marius, 1-night trip
Verified Hotels.com guest review

8/10 Very good

will visit again
Good hotel to stay over, love the view. not a modern hotel but still above average. Food was good but a bit cold at dinner, breakfast was very good
Jurie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not happy
Third visit. Not happy. Aircon only blows cold. NO WI-FI. The staff knew this, but happily gave out the code. After trying to link up, they admitted that the hotel does not have Wi-Fi. Lift does not work. Wet bubble filled with water hanging from our ceiling…?.? Shower had black mould in the corners.
Derick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had the best 7 day stay. Awesome
Mavildia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A favorite go-to Hotel for our business trips
ALAN, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mix bag of WOW and not so great
The view is great and staff friendly and helpfull. Sheldon is the Jack of all trades and a very nice man, from breakfast, barman and helping to with luggage. A real asset to the Hotel. The parking is an issue and you cant leave anything in the car. Spectacular views. A good derp cleaning will do wonders though. Some maintenance as well. Sliding door struggling to close and lock, and half remove fitting in the shower. Nice breakfast with great views, but not using a great balcony option?
Louis, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lertitia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip to The Point is always a pleasure see you next time again
ALAN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

GOOD TIME OF LEISURE
Everything was very good. Only problem is the lift that was not working. The venue and the scienery were excellent
Johan, 5-night trip
Verified Hotels.com guest review