Guests
All properties in La Fortuna, Alajuela Province, Costa Rica

Volcano Lodge Hotel & Thermal Experience, La Fortuna

Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna

  • Free full breakfast, free WiFi, and free parking
From
$126 CAD

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  • Volcano Lodge Hotel & Thermal Experience, La Fortuna
  • Volcano Lodge Hotel & Thermal Experience, La Fortuna
  • Poolside Bar
  • Poolside Bar
  • Volcano Lodge Hotel & Thermal Experience, La Fortuna
Volcano Lodge Hotel & Thermal Experience, La Fortuna. Image 1 of 93
1 / 93Volcano Lodge Hotel & Thermal Experience, La Fortuna
7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica
9.4.Exceptional.
  • I had a great experience and enjoyed my vacation,definitely recommend it their service…

    Dec. 6, 2020

  • Volcano Lodge Hotel & Thermal Experience was a beautiful place. The grounds are well kept…

    Mar. 8, 2020

See all 933 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Double Beds
  • Junior Suite
  • Superior Room (Thermal)
  • Junior Double Room, 1 King Bed
  • Superior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

What’s around

Landmarks

  • Ecotermales Fortuna - 27 min walk
  • Ecoglide Arenal Park - 41 min walk
  • Arenal Volcano National Park - 3.1 mi / 5 km
  • Arenal Adventure World - 5.3 mi / 8.5 km
  • La Fortuna Waterfall - 5.3 mi / 8.6 km
  • Costa Rica Sky Adventures - 9.1 mi / 14.6 km
  • Butterfly Conservatory - 10.4 mi / 16.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • La Fortuna (FON-Arenal) - 11 min drive
  • Airport shuttle (surcharge)
map
See on map
7 Km West From La Fortuna, La Fortuna, 50-4417, Alajuela, Costa Rica

At a glance

Size

  • 66 cabins
  • Arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English, Spanish

At the property

Food and drink

  • Free full breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Swim-up bar
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1999
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the cabin

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Recreation

On Site

  • Sauna
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Fees & policies

Refundable depositPay at property

  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Hot springs access available from 10:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Volcano Lodge Springs La Fortuna
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna
  • Volcano Thermal Experience
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Volcano Lodge Hotel & Thermal Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant, Restaurante Sura. Nearby restaurants include Altamira (9-min walk), Benedictus (13-min walk), and Restaurante Mi Casa (3 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes hot springs. Enjoy a swim in one of the 4 outdoor swimming pools or use the lodge's other amenities, which include 2 bars and a sauna. Volcano Lodge Hotel & Thermal Experience also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Awesome Place!

    Volcano Lodge Hotel & Thermal Experience was a beautiful place. The grounds are well kept, the food is delicious, the staff is so nice and courteous, the rooms are comfortable and clean, and of course the Hot Springs are so relaxing and therapeutic. The view of the Volcano from the property is breathtaking. Our room had a private hot spring pool on the back patio with a volcano view, it was incredible! We would highly recommend Volcano Lodge Hotel & Thermal Experience. Pura Vida!

    B, 2 night trip, Mar. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place will return. Very private and romantic also very clean

    1 night trip, Feb. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was very nice as we stayed in the Superior room with our own hot tub surrounded by the beautiful trees and Volcano as our view.

    Sandra, 1 night family trip, Feb. 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The grounds of the property are beautifully maintained with lush tropical plants everywhere. The pools and hot spring pools are kept very clean. Our room had a very comfortable bed with our very own backyard and mini hot spring pool. Would highly recommend this added feature.

    3 night romance trip, Feb. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    What a beautiful place! Stunning grounds... the mineral pools are amazing. The rooms are wonderful and the staff are all excellent.

    Mick, 2 night romance trip, Jan. 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, food, rooms and hot tubs. Nothing negative to say.

    3 night family trip, Jan. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was awesome Beautiful grounds and terrific staff !

    Wendy, 1 night family trip, Dec. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Total last minus booking and it turned out 10000x better then we thought. Beautiful natural pools. Free breakfast, Welcome drink and super quiet due to the well thought out property plan. Would definitely go back

    1 night romance trip, Dec. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very well set up relaxing property with lots of privacy if desired.

    2 night trip, Nov. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were exceptional, professional and very helpful. I loved having a backyard to my hotel room. It was made even better with a volcano in it. Dinner was very good and well priced.

    1 night trip, Nov. 13, 2019

    Verified Expedia guest review

See all 933 reviews