Guests
All properties in Lisbon, Lisbon District, Portugal

PortoBay Marquês, Lisbon

4-star hotel with 2 bars/lounges, near Marquis of Pombal Square

  • Free WiFi
From
$123 CAD

Image gallery

  • Family Suite, 2 Bedrooms - Guest Room
  • Family Suite, 2 Bedrooms - Guest Room
  • Outdoor Pool
  • Junior Suite - Living Area
  • Family Suite, 2 Bedrooms - Guest Room
Family Suite, 2 Bedrooms - Guest Room. Image 1 of 44
1 / 44Family Suite, 2 Bedrooms - Guest Room
Rua Duque de Palmela,32, Lisbon, 1250-098, Portugal
9.2.Superb.
  • I enjoyed the customer service especially from the dining room staff

    Feb. 11, 2020

  • Property was very central and within an easy walk to major attractions. It was also very…

    Feb. 11, 2020

See all 341 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Transportation options
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 67 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 1 outdoor pool
  • Rooftop terrace
  • Breakfast available

What’s around

  • In Lisbon City Center
  • Marquis of Pombal Square - 6 min walk
  • Botanical Garden - 14 min walk
  • Rossio Square - 18 min walk
  • Carmo Convent - 21 min walk
  • Santa Justa Elevator - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room (Single Use)
  • Family Suite, 2 Bedrooms
  • Classic Room
  • Superior Room
  • Junior Suite
  • Family Room, 2 Bedrooms
  • Standard Room

What’s around

Landmarks

  • In Lisbon City Center
  • Marquis of Pombal Square - 6 min walk
  • Botanical Garden - 14 min walk
  • Rossio Square - 18 min walk
  • Carmo Convent - 21 min walk
  • Santa Justa Elevator - 21 min walk
  • Commerce Square - 27 min walk
  • Gulbenkian Museum - 28 min walk
  • Lisbon Cathedral - 29 min walk
  • Mercado da Ribeira - 30 min walk
  • Castle of Sao Jorge - 35 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 7 min drive
  • Cascais (CAT) - 15 min drive
  • Rossio Station - 17 min walk
  • Cais do Sodré Station - 3 min drive
  • Sete Rios Station - 3 min drive
  • Marques de Pombal Station - 7 min walk
  • Rato Station - 8 min walk
  • Avenida Station - 8 min walk
Profile: Marques de Pombal

Profile: Marques de Pombal

Marques de Pombal in central Lisbon takes its name from the noble count who served as Portugal's prime minister from 1750 to 1777. The square’s crowning glory is the elegant column at its center, which supports a magnificent bronze statue of the Marquess flanked by a lion as a symbol of power.

For unrivaled views across the rooftops of Lisbon’s historic Baixa Pombalina neighborhood, take a walk through Marques de Pombal to its summit at Eduardo VII Park. Afterwards, stroll along the tree-lined Avenida da Liberdade for a spot of window-shopping along Lisbon’s most upscale boulevard.

map
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Rua Duque de Palmela,32, Lisbon, 1250-098, Portugal

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Steam room
  • Sauna
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Il Basilico - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marques
  • Aviz Hotel Lisbon
  • PortoBay Marquês Hotel Lisbon
  • PortoBay Marquês Hotel
  • PortoBay Marquês Lisbon
  • PortoBay Marques

*See fees and policies for additional details or extra charges

FAQs

  • Yes, PortoBay Marquês does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Il Basilico offers Italian cuisine. Nearby restaurants include A Padaria Portuguesa (4-min walk), Dote (5-min walk), and Cervejaria Liberdade (6-min walk).
  • No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
  • PortoBay Marquês has 2 bars and an outdoor pool, as well as a sauna and a steam room.
9.2.Superb.
  • 10.0.Exceptional

    Very friendly and helpful staff. Rooms offered tea/coffee and came equipped with fridge and microwave. The only (small) complaint was the room attendant sometimes forgot to replenish bathroom supplies.

    Lee&Patrick, 9 night family trip, Feb. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    My stay was short but I had a great experience. Staff was really friendly and provided me with all information needed.

    2 night trip, Jan. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location - walking distance from the metro station, easy to take the metro from the airport into the city centre. Upgraded room was quite small so I can’t imagine what the standard room size would be. The room offered had some banging going on right outside. Friendly and helpful staff with recommendations of what to do and eat in the area.

    2 night trip, Nov. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Boutique hotel, with friendly staff at a great location.

    Susie, 5 night business trip, Nov. 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    WE booked the hotel and paid for it 6 months ago. We were a group of 3 couples . We were sitting in the same room in Canada at the same time on 3 laptops and booked the hotel together same time . All 3 confirmations came within 30 seconds of each other. When we arrived at the hotel ( all 3 couples together ). 2 of the couples were offered upgraded rooms ( twice the size and much nicer ). All 3 couples paid the same price . My wife and I could literally not negotiate our room without closing our suitcases and putting them on the bed . There was no storage space and no shelving other that rudimentary shelves. We could not enjoy our closet sized room while our friends had nice , large rooms with lots of space for storage and to move around . I immediately went downstairs and spoke with the manager who , after 30 seconds of checking, told me that we were out of luck, and our room was our room and that was that. I asked why the other 2 couples we were with got larger rooms and it was because one of the couples had a different Expedia membership category. That is fine. However the other couple had only booked with Expedia for the first time and this was our 18th booking since 2012. I tried again the next day, but the manager had no response and was dismissive. I was not at all argumentative but asked the front desk to contact Expedia which they did . They contacted Expedia USA , and we were Expedia Canada. After finally getting through to Expedia USA, they told us we had to deal wi

    retired, 4 night trip with friends, Sep. 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    professional personalized service in a central location

    ML, 4 night family trip, Aug. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location, easy access to all area's of Lisbon. Great rooms, wonderful staff, delicious breakfast and the pool was much needed at the end of a long hot day siteseeing!

    4 night family trip, Jul. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, great staff

    Gideon, 2 night romance trip, May 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely Hotel, Room was fine but dark

    The staff where very friendly and knowledgable. We don't speak portuguese and everyone who helped us was able to converse in English. The hotel is well located, very close to a subway stop. The building itself is very chic looking and nicely decorated. It is all very clean. Went to explore the rooftop bar and pool, but didn't actually use them due to time. The elevator worked well. The room itself was also clean. It was a bit on the small side for two people, but I understand that space is at a premium in and tad on the dark side. which is what dropped the comfort score for me. There was no overhead light and either the ones that could be put on were too dim, or a standup one that was intense and at eye level. Window opened into a sort of shaft that didn't get a ton of natural light. Washroom was dark as well. WIFI worked like a charm.

    Chantal, 2 night family trip, May 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a really nice property - the staff were very friendly, welcoming and inviting. If we had a question, they always were available to answer it. They have attention to detail as well - e.g. for breakfast, the hostess in the dining area remembered us and what we wanted to have for as our morning beverages by the second day - little touches like that make the experience all the better.

    Sanjay, 5 night romance trip, Apr. 5, 2019

    Verified Expedia guest review

See all 341 reviews