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All properties in Hot Springs, Arkansas, United States of America
1 room, 2 adults

The Hotel Hot Springs, Hot Springs

3-star3 stars
305 Malvern Avenue, Hot Springs, AR, 71901, United States of America

3-star hotel with restaurant, near Hot Springs National Park
  • Free on-the-go breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Coat was left behind and called when we got back home they couldn't find asked to speak…Mar. 30, 2018
  • Toilet was dirty. Cleaned it myself. Bed had no frame? Box spring and mattress both…Sep. 21, 2020

The Hotel Hot Springs, Hot Springs

from $147 CAD
  • King Room 1
  • Room, 1 Queen Bed, Accessible
  • Double Queen Room 1
  • Double Queen Room 2
  • King Room 2

What’s around The Hotel Hot Springs, Hot Springs

Landmarks

  • Hot Springs National Park - 6 min walk
  • Hot Springs Convention Center - 5 min walk
  • Bathhouse Row - 8 min walk
  • Oaklawn Racing & Gaming - 38 min walk
  • Bank of the Ozarks Arena - 6 min walk
  • The Gangster Museum of America - 6 min walk
  • Buckstaff Bathhouse - 6 min walk
  • Quapaw Baths - 7 min walk

Getting around

  • Hot Springs, AR (HOT-Memorial Field) - 6 min drive
  • Malvern Station - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

The Hotel Hot Springs, Hot Springs’s small print

Also known as

  • Hotel Hot Springs Convention Center
  • The Hotel Hot Springs Hotel Hot Springs
  • Hot Springs Convention Center
  • Austin Hotel Hot Springs
  • The Hotel Hot Springs Spa at the Convention Center
  • Hotel Hot Springs
  • The Hotel Hot Springs Spa
  • The Hotel Hot Springs Spa
  • The Hotel Hot Springs Hotel
  • The Hotel Hot Springs Hot Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hotel Hot Springs, Hot Springs

  • Does The Hotel Hot Springs offer free cancellation for a full refund?
    Yes, The Hotel Hot Springs does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Hotel Hot Springs?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Hotel Hot Springs?
    Sorry, there's no onsite parking at The Hotel Hot Springs.
  • Are pets allowed at The Hotel Hot Springs?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Hotel Hot Springs?
    You can check in starting at 4:00 PM. Check-out time is noon.
  • Are there restaurants at or near The Hotel Hot Springs?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Belle Arti Italian Ristorante (3-min walk), Maxine's (4-min walk), and Ohio Club (9-min walk).

Recent reviews

Very Good 8.2 From 1,136 reviews

Exceptional 10.0
I loved how clean this hotel was. Friendly service. Wonderful Grill down stairs we ate there twice. Carla in the Grill was the best server!! We will be back.
Michael, us1 night trip
Exceptional 10.0
Another great stay!
We had another great stay at The Hotel Hot Springs this past weekend. The first room that we were given smelled of cigarette smoke so we immediately went down to check in and were given another room and had no major issues. The tile in the bathroom could use some cleanup and regrouting but it was otherwise fine. I do not like how the hotel allows motorcycles to park along the walkway just outside the hotel lobby. Guests must walk in the circle drive where other guests pull in and unload and with the motorcycles on the path/sidewalk, guests have no other choice.
Lisa, us2 night trip
Exceptional 10.0
The hotel was great. I love the fact that the rooms do not have carpet. It looks so much cleaner. The location is so convenient. It was a short walk to all of the downtown shops and restaurants. It was very easy to get to with lots of free parking. I will definitely plan on staying here again.
Wanda, us2 night trip with friends
Very Good 8.0
Hotel is great location to everything able to walk everywhere,big rooms comfy beds,and best of all Karla the do everything person in the restaurant great service from her and the food was great also
BRIDSON, us2 night trip
Very Good 8.0
Decent
It was decent, the room could have used some cleaning though. The comforters on both beds had some issues. One had blood stains and makeup stains, the other had blood stains. There was some type of substance on the headboard and that was disgusting. The front desk was extremely helpful in providing clean replacement comforters though. I felt safe in the area and loved that it was central to the important areas. Nice views from the room, too! I walked around the hotel a few times VS using the elevator and the bathrooms within the hotel were modern and very clean. The parking garage was not very far away either. Not having breakfast wasn't a concern to me because let's face it - we're in the middle of a pandemic!
Jack, us2 night trip with friends
Good 6.0
Disappointed
The hotel looks nice in photos, but seems to be more worn down when you actually get there. It wasn't very bright in the hotel itself. The room had small black hairs all over the bathroom floor. There were black curly hairs in the shower. The curtains were broken and wouldn't shut all the way. We reserved the room for 3 adults and when we got there they told us that they would not be doing any kind of housekeeping service for the 3 days that we were there because of COVID. Which is totally understandable, however there were only 2 towels in the bathroom so we immediately had to go to the front desk to get more towels. There is also only 2 tiny trash cans which we filled up incredibly quickly for being there for 3 days. The room was fairly small and not necessarily logical for having an infant in the room. The AC seemed to have mildew on it. The location of the hotel is close to downtown, but the street it is on didn't feel the safest. The parking garage is about a block away and I wouldn't have felt comfortable walking to the parking garage by myself. Everyone had masks on when inside the building, and I felt as though the staff that I spoke with was kind. But, overall, it wasn't the greatest experience. We actually looking into switching hotels and getting a refund, but nothing was available since it was Labor Day weekend. So we just stuck it out.
us3 night family trip
Very Good 8.0
Clean and comfortable
Room was clean, comfortable. Because of Covid, room was not cleaned. We had to ask for clean towels, which they readily supplied.
Tina, us3 night trip
Very Good 8.0
Definitely a great spot for Downtown Hot Springs. Nice place.
Patrick, us3 night trip
Exceptional 10.0
The perrys hot springs visit
Hotel was excellent just wish the hotel would add hooks in the bathroom to hang towels and other things. Overall service was excellent and hotel was clean for an older hotel. My wife and i will choose this hotel again upon visting hot springs again. Love the location.
MARC, us2 night family trip
Exceptional 10.0
Great location, facility, and staff!
We loved this hotel! It’s location was wonderful as it was within walking distance of tons of attraction on bathhouse row. The convenience more than made up for the extra cost. The front desk was more than helpful and recommended several great places to eat and visit. The bar staff was also very friendly! My only complaint, and it’s a very small one, is that we didn’t get maid service on our second day but that might have been due to Covid. Overall, we highly recommend this hotel!
Jordan, us2 night trip with friends

The Hotel Hot Springs, Hot Springs

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