Hotel Muare Tulum

Photo gallery for Hotel Muare Tulum

Primary image
Outdoor pool
Outdoor pool
Terrace/patio
Terrace/patio

Overview of Hotel Muare Tulum

Hotel Muare Tulum

4.0 star property
Adults-only hotel in La Veleta with outdoor pool and restaurant

9.6/10 Exceptional

20 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
For families
  • Private bathroom
  • Private pool
  • Garden
  • Daily housekeeping
  • Minibar
  • Bathrobes
Cleaning & safety
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In La Veleta
  • Tulum National Park - 10 min drive
  • Gran Cenote - 14 min drive
  • Playa Paraiso - 17 min drive
  • Tulum Mayan Ruins - 24 min drive
  • Tulum Beach - 10 min drive
  • Sian Ka'an Biosphere Reserve - 30 min drive
  • Soliman Bay - 29 min drive
  • Dos Ojos Cenote - 43 min drive

About this property

Hotel Muare Tulum

At Hotel Muare Tulum, you'll be 5.1 mi (8.3 km) from Tulum Mayan Ruins and 4.4 mi (7 km) from Playa Paraiso. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a garden are other highlights at this upscale hotel.

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Garden
  • An outdoor pool
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Private pool

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Gaudea - Onsite restaurant.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 20 per person (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Muare Tulum Hotel
Hotel Muare Tulum Tulum
Hotel Muare Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.9/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

4/10 Fair

Be careful employee records in the outdoor rooms
My husband and I booked this hotel in Tulum to celebrate our anniversary. On the way to the hotel there is a lot of construction and the roads are in very bad condition. (normal in Tulum) As soon as we arrived at the hotel we were impressed by its structure and decoration. It's a very quiet and romantic hotel. The restaurant is very good but we wanted to order a sandwich at night and they did not have the ingredients. The waiters are very attentive and respectful. Be careful!!! The same day of our anniversary we wanted to spent time in the private pool of our room and to our surprise one of his employees was recording us with his cell phone. We notified the front desk and they spent the whole day checking cameras, they wanted to blame another guest and to his surprise no one was staying in that room and the cameras did not detect anyone. My husband crossed to the other room with ease through a small gap between the stone wall and the fence to see if we could find the person, we did not find anyone! It is very uncomfortable and unpleasant to pay for a hotel where everything is perfect to spend a romantic time with your partner and you do not have privacy in your own room. At the front desk they apologized and offered us a champagne and an appetizer but it did not make up for the unpleasant moment we had when we saw a cell phone behind the stone wall recording us. After that I was too scared to take a shower since the showers are exposed to the perverted employee!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic new property. Beautiful rooms, excellent service and delicious food
charles, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very quiet and spiritual place, beautiful.
Vanessa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was a perfect place to end our honeymoon.
This was a perfect place to end our honeymoon. Our room was goregous. We had breakfast everyday there and two meals which were delicious. Staff were very friendly.
Rebecca, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice new hotel, rooms are excellent and staff is still learning but willing to help. The pool area is lovely. One thing which could be better: our outside shower was near the entrance, people pass by at 1m (but can't see you of course!).
Joris, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Maure, the staff was extremely friendly and attentive. The property was absolutely gorgeous and quiet and provided everything you needed to be entertained. There was ample parking, and room service was quick to provide you with everything you needed. We would definitely stay at this place again if we go back to Tulum.
Gregory, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Anita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed everything
Natalie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quynh Anh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is an amazing gem in heart of tulum, but its warmth is made out of the poeple running it from Andy to Rally, Nicholas and Kiryakos. Yet who made the trip on a compeltely different level is the attention of the tinest details by Leslie who made us feel home. If ever back to tulum ill pick this place to stay in again.
Firas, 7-night romance trip
Verified Expedia guest review