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Serengeti Serena Safari Lodge

Photo gallery for Serengeti Serena Safari Lodge

Exterior
Outdoor pool
Individually furnished, free WiFi, bed sheets
Individually furnished, free WiFi, bed sheets
Flat-screen TV

Overview of Serengeti Serena Safari Lodge

Serengeti Serena Safari Lodge

4.0 star property
4-star lodge in Serengeti with safari and outdoor pool

7.4/10 Good

7 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is CA $860
Price available on 12/28/2022
Map
Serengeti reserve, Serengeti, 100

Room options

About this area

What's nearby

  • In a national park
  • Serengeti National Park - 1 min drive

Getting around

  • Serengeti National Park (SEU-Seronera Airstrip) - 4 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Rhino Hotel - 4 min drive
  • Marwasokoro - 24 min drive

About this property

Serengeti Serena Safari Lodge

Serengeti Serena Safari Lodge is just 1.1 mi (1.8 km) from the airport and offers a shuttle. Guests indulge in facials, then grab a bite to eat at the restaurant. Other highlights at this upscale lodge include an outdoor pool and a bar/lounge. Fellow travelers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms

Arriving/Leaving

  • Check-in time from noon - 6:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting services

What to do

  • Ecotours
  • Hiking/biking trails
  • Safari

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • In-room accessibility (select rooms)
  • No elevator (single level property)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-in between 11:00 AM and 6:00 PM can be arranged for an extra charge of 75-percent of room rate

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Also known as

Serena Lodge Serengeti
Serena Safari Lodge Serengeti
Serena Serengeti Safari
Serena Serengeti Safari Lodge
Serengeti Lodge
Serengeti Serena Lodge
Serengeti Serena Safari
Serengeti Serena Safari Lodge
Serengeti Serena Safari Lodge Serengeti National Park
Serengeti Serena Safari Serengeti National Park
Serengeti Serena Safari Hotel Serengeti National Park
Serengeti Serena Safari
Serengeti Serena Safari Lodge Lodge
Serengeti Serena Safari Lodge Serengeti
Serengeti Serena Safari Lodge Lodge Serengeti

Frequently asked questions

Does Serengeti Serena Safari Lodge offer free cancellation for a full refund?
Yes, Serengeti Serena Safari Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Serengeti Serena Safari Lodge?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Serengeti Serena Safari Lodge on 28 Nov 2022 start from CA $419, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Serengeti Serena Safari Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Serengeti Serena Safari Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Serengeti Serena Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Serengeti Serena Safari Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by Serengeti Serena Safari Lodge?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serengeti Serena Safari Lodge?
You can check in from noon - 6:00 PM. Check-out time is 10 AM. Express check-out is available.
What is there to do at Serengeti Serena Safari Lodge and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours, game viewing, and a wildlife and game drive. Enjoy a swim in the outdoor pool or use the lodge's other amenities, which include spa services.
Are there restaurants at or near Serengeti Serena Safari Lodge?
Yes, there's an onsite restaurant. Nearby restaurants include Marwasokoro (7.6 mi).
Does Serengeti Serena Safari Lodge have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Serengeti Serena Safari Lodge like?
Serengeti Serena Safari Lodge is a short 1-minute walk from Serengeti National Park and 16 minutes' walk from Frankfurt Zoological Society, Africa Regional Office.

Overall score and ratings

7.4

Good

8.9/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

4/10 Fair

Very disappointing does not feel 4 star
This hotel did not feel like a 4 star hotel at all. Rooms are outdated, beds uncomfortable and food is very mediocre, not very varied and you feel as it is being rationed out. Their packed lunch boxes are very meager too, and of top of that not even fork and knives were provided to eat the meat. But what really was bad was that they stopped the generator at night until 5am, without any previous notice or warning to guests. Suddenly, I had no internet, no phone and no flashlight in the room. Not even my mobile phone had signal. I did not know what was going on because the room phone did not work. The property is not fenced so you cannot go out of your room without calling security. And I had no way to call them. I opened the door and used the light on my phone to sign, but nobody came. To me this is a very insecure place. Imagine if you get sick; you could die and nobody would know until next morning!! I do understand they want to save gas, but you have to warn guests and provide an alternate method of communicating an emergency.
grisel, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The views were spectacular, but the property is a bit dated.
ALMA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

jules, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Serengeti Serena Lodge was a welcome sight at the end of our safari, beautifully structured buildings built inspired from local huts, complete with elephant grass roofs. Each building fit three rooms, which were completely separate and the ground rooms had their own balcony. Check in with the Expedia booking was uneventful, and we received delicious welcome juices on arrival. Rooms were clean and spacious - I booked the standard room which was huge; accommodated one king bed and one single bed. Cupboards provided ample storage space as well as a ledge for additional storage. There was a desk, and reading lights for both sides of the bed. The interiors were tasteful, as pictured, as with the exteriors, taking inspiration from local culture. There was a good number of plugs for charging electronics. Balcony was easily accessible with a view of the trees and the plains. Room came with basic coffee and tea facilities. It was also one of the few rooms in Africa that came equipped with a fan for ventilation. Bathroom was clean, had a shower with responsive hot water with good pressure. Toiletries were included - although our room initially did not have soap in the dispenser (which was not refilled as I forgot to inform the staff). Water tended to leak a little bit for our particular bathroom despite closing the shower door. Staff were all friendly and polite, and very professional. Packed lunch boxes were great (with added Cadbury yum), and dinner was an amazing buffet one
Aida, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Utrolig hyggelig personale og veldig vakker natur og beliggenhet.
5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Essen kalt, keine Grosse Variation. Für 500 CHF pro Nacht nur Buffet?
2-night trip
Verified Ebookers guest review

10/10 Exceptional

Hotel liegt inmitten der Natur. Besuch von Zebra, Büffel und Co. nicht ausgeschlossen.
Biggi, 2-night trip
Verified Expedia guest review