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Four Points by Sheraton Niagara Falls, Niagara Falls

3 stars3 stars
7001 Buffalo AveNiagara FallsNY14304United States of America
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Good3.9 / 5
Room
Room is all right
Location
Location is ok
Service
Fantastic service
Pool
Great pool
637See all 637 Hotels.com reviews
From 640 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Niagara Falls, Niagara Falls

from $86 CAD
  • Traditional Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible
  • Family Suite
  • Traditional Room, 2 Queen Beds
  • Room, 2 Queen Beds, River View
  • Deluxe Family Suite
  • Room, 1 King Bed, Accessible
  • Suite, 1 King Bed
  • Suite, One King Bed
  • Deluxe Room, 1 King Bed, View
  • Traditional Room, 1 King Bed
  • Suite, River View
  • Traditional King
  • Suite, One King Bed
  • Room, 1 King Bed, River View
  • Deluxe Room, 2 Queen Beds, View

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Four Points Sheraton Niagara Falls Riverfront Hotel
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points by Sheraton Niagara Falls New York
  • Four Points Sheraton Riverfront Hotel
  • Four Points Sheraton Niagara Falls Riverfront
  • Four Points Sheraton Riverfront
  • Four Points Sheraton Niagara Falls Hotel
  • Four Points Sheraton Niagara Falls
  • Four Points By Sheraton Niagara Falls Fallsview Hotel
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Hotel Fallsview Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 6 percent destination fee will be charged

Optional extras

Self parking costs USD 10.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 7 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per stay

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 5,220
  • Conference space size (meters) - 485
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Four Points by Sheraton Niagara Falls, Niagara Falls’s small print

Also known as

  • Four Points Sheraton Niagara Falls Riverfront Hotel
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points by Sheraton Niagara Falls New York
  • Four Points Sheraton Riverfront Hotel
  • Four Points Sheraton Niagara Falls Riverfront
  • Four Points Sheraton Riverfront
  • Four Points Sheraton Niagara Falls Hotel
  • Four Points Sheraton Niagara Falls
  • Four Points By Sheraton Niagara Falls Fallsview Hotel
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Hotel Fallsview Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 6 percent destination fee will be charged

Optional extras

Self parking costs USD 10.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 7 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 637 reviews

Four Points by Sheraton Niagara Falls, Niagara Falls
Fair2.0 / 5
Nothing done for us
Complained several times about wifi not working nothing was done, found dirty Kleenex in bed after it was made up and no additional toiletries or water provided. Stayed 2 nights in a row prebooked by hotels.com. Never again
2 night romance trip
Four Points by Sheraton Niagara Falls, Niagara Falls
Excellent4.0 / 5
Warm Friendly Service Driven Employees Needed
My stay was great with the exception of two things. The tissue in the room was not replenished at the last cleaning therefore I had to call the front desk for replenishment. The young lady who came to my room was chewing at her nails and barely looked up at me. Also upon arrival and departure there was only one other person ahead of me being serviced and either two or three associate at the front desk. I was not greeted and was made to wait until one of the two not attending to a guest to look up and acknowledge me. Even though they both new I was there as they made eye contact with me but chose to say nothing and commenced whatever it was they were doing. Having said that one of the individuals was visibly pregnant and seemed fatigued and the other seemed to be fairly new. I work at a international company that is housed in a 5 star hotel and am aware of the "basic" customer service and the experience guests should recieve upon entering a property, therefore while the room was great, food at the restaurant was good & the restaurant manager warm and inviting. I think the front desk employees should be more attentive and welcoming, dare I say friendly. As mentioned previously I am aware of guest experience and unfortunately guest remember the negative more prominently than the positive. I have received warmer welcomes at motels. Food for thought Four Points.
2 night romance trip
Four Points by Sheraton Niagara Falls, Niagara Falls
Excellent4.0 / 5
I have stayed at this location several times. The restaurant is nice, the food is always good, the staff are always friendly, helpful and polite.
1 night trip
Four Points by Sheraton Niagara Falls, Niagara Falls
Outstanding5.0 / 5
We did go down to dinning room the food would be great if potatoes were fully cook and very cold.
2 night romance trip
Four Points by Sheraton Niagara Falls, Niagara Falls
Outstanding5.0 / 5
Great Service and Price
Excellent
1 night family trip

See all reviews

Four Points by Sheraton Niagara Falls, Niagara Falls

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