Four Points by Sheraton Niagara Falls, Niagara Falls
Riverfront hotel in Niagara Falls with indoor pool, restaurant
- Free WiFi
- [1/22]
- Pool [2/22]
- Deluxe Family Suite - Guest Room [3/22]
- Room, 1 King Bed, Accessible - Guest Room [4/22]
- Suite, River View - Guest Room [5/22]
- Deluxe Family Suite - Guest Room [6/22]
- Suite, River View - Guest Room [7/22]
- Room, 1 King Bed, River View - Bathroom [8/22]
- Deluxe Family Suite - Bathroom [9/22]
- Outdoor Dining [10/22]
- Exterior [11/22]
- Hotel Bar [12/22]
- Restaurant [13/22]
- Lobby [14/22]
- Lobby [15/22]
- Fitness Facility [16/22]
- Fitness Facility [17/22]
- Meeting Facility [18/22]
- Business Center [19/22]
- Meeting Facility [20/22]
- Room, 1 King Bed, Accessible - Bathroom [21/22]
- Business Center [22/22]
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Pool
Deluxe Family Suite - Guest Room
Room, 1 King Bed, Accessible - Guest Room
Suite, River View - Guest Room
Deluxe Family Suite - Guest Room
Suite, River View - Guest Room
Room, 1 King Bed, River View - Bathroom
Deluxe Family Suite - Bathroom
Outdoor Dining
Exterior
Hotel Bar
Restaurant
Lobby
Lobby
Fitness Facility
Fitness Facility
Meeting Facility
Business Center
Meeting Facility
Room, 1 King Bed, Accessible - Bathroom
Business Center
[1/22]
Good
Service
Fantastic service
Pool
Great pool
Location
Great location
Comfort
More comfort would be nice
TripAdvisor Traveller Rating: 4
From 735 reviews
Hotels.com™ Rewards
Four Points by Sheraton Niagara Falls, Niagara Falls
from $82 CAD- Deluxe Family Suite
- Room, 1 King Bed, Accessible
- Traditional Room, 1 King Bed
- Suite, River View
- Room, 1 King Bed, River View
- Room, 2 Queen Beds, Accessible
- Traditional Room, 2 Queen Beds
- Family Suite
- Room, 2 Queen Beds, River View
At a glance
Key facts
Hotel size
- This hotel has 140 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 3 PM-5 AM
- Check-out time is noon
- Express check-out
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 21
Travelling with others
Children
- Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed (dogs only) *
- Specific rooms only *
- 1 per room (up to 65 lb)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Recent reviews
Good 7.8 From 717 reviews
Four Points by Sheraton Niagara Falls, Niagara Falls
Fair
Unpleasant experience
Stayed here for the Easter weekend with two children. The staff at checkin was super great and checking in was very easy. The traditional room with two queen bed felt really tight. Also, I could not get a microwave in the room even though I begged for one. I was told the hotel was operating at capacity so there were no spare amenities. My room was located on the 4th floor which means that throughout my stay, I had to use the microwave that was available in the lobby. The breakfast was just ok. But the view from the breakfast room is truly comforting and makes up for the average food. Full breakfast was included in my hotel package. But on Easter Sunday, we were told that breakfast would not be served to hotel guests because the hotel restaurant was preparing for Easter Brunch. We were told that if we had any concerns about this, we were free to contact hotels.com to take it up with them. No one bothered to share this information with us at check-in or even send a notice to the rooms that breakfast had been cancelled. Although, we were offered prepackaged ChefPierre pastries as well as some packed fruits, juice and tea/coffee in the hotel lobby. This in no way equates to the breakfast we already paid for. On a positive note, the hotel is only minutes away from Niagara Falls fashion outlets. Honestly, I will not be staying here ever again.
Four Points by Sheraton Niagara Falls, Niagara Falls
Good
The vanity sink was completely clogged, water drainage was-very slow draining. The sleep was comfortable. The included breakfast was not the best. For the price of the hotel should not complain.
Four Points by Sheraton Niagara Falls, Niagara Falls
Exceptional
Great will definitely return . It was first time and not last.
Four Points by Sheraton Niagara Falls, Niagara Falls
Exceptional
Very good amenities
The hotel is amazing, excellent value for price.. breakfast was very good and the swimmingly pool was awesome. There's no cons here.. maybe some improvements: the bed could be better.. also, there's nothing much close to the hotel. But again, the hotel itself is very good!
Four Points by Sheraton Niagara Falls, Niagara Falls
Exceptional
Good
The front desk staff were really nice. Breakfast was really good. Parking is good & plenty & it's free . The only one was not comfortable was the bed, it was really soft & wobbly, everytime the people beside you move, it move the whole bed.
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