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Quality Hotel Fallsview Cascade

Photo gallery for Quality Hotel Fallsview Cascade

Exterior
Indoor pool
Indoor pool
Indoor pool
King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Overview of Quality Hotel Fallsview Cascade

Quality Hotel Fallsview Cascade

2.5 star property
Hotel with indoor pool, near Fallsview Casino

7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is CA $59
Price available on 12/20/2022
Map
5305 Murray St, Niagara Falls, ON, L2G2J3
Main amenities
  • Indoor pool
  • 24-hour front desk
  • ATM/banking services
  • Multilingual staff
  • Gift shops/newsstands
  • Free newspapers in the lobby
  • Tour/ticket assistance
For families
  • Children stay free
  • Television
  • Elevator
  • In-room climate control (air conditioning)
  • Free self parking
  • Indoor swimming pools

Room options

About this area

What's nearby

  • In Fallsview
  • Fallsview Casino - 5 min walk
  • Horseshoe Falls - 13 min walk
  • Clifton Hill - 13 min walk
  • Fallsview Indoor Waterpark - 17 min walk
  • Rainbow Bridge - 20 min walk
  • Seneca Niagara Resort & Casino - 31 min walk
  • American Falls - 36 min walk
  • Casino Niagara - 7 min drive
  • Niagara Falls State Park - 5 min drive
  • Fashion Outlets of Niagara Falls - 23 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 10 min drive
  • Niagara Falls Station - 10 min drive

Restaurants

  • Queen Victoria Place - 3 min walk
  • Tim Hortons - 4 min walk
  • Tim Hortons - 7 min walk
  • Il Gelato di Carlotta - 7 min walk
  • Cheetal Indian Cuisine - 9 min walk

About this property

Quality Hotel Fallsview Cascade

When you stay at Quality Hotel Fallsview Cascade, you'll be just a 5-minute drive from Fallsview Casino and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool, and freebies like WiFi and self parking are added perks. Also, this hotel is 0.7 mi (1.1 km) from Horseshoe Falls and 0.7 mi (1.1 km) from Clifton Hill. Fellow travelers like the helpful staff and location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • An indoor pool

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 3.95 percent destination fee will be charged
  • Resort fee: CAD 7.95 per accommodation, per night
  • Resort fee inclusions:
    • Breakfast
    • Internet access (may be limited)
    • Parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Frequently asked questions

Does Quality Hotel Fallsview Cascade offer free cancellation for a full refund?
Yes, Quality Hotel Fallsview Cascade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Hotel Fallsview Cascade?
As of 7 Dec 2022, prices found for a 1-night stay for 2 adults at Quality Hotel Fallsview Cascade on 20 Dec 2022 start from CA $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Hotel Fallsview Cascade?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Quality Hotel Fallsview Cascade?
Yes, there's an indoor pool.
Are pets allowed at Quality Hotel Fallsview Cascade?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Hotel Fallsview Cascade?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Hotel Fallsview Cascade?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Quality Hotel Fallsview Cascade?
No, this hotel doesn't have a casino, but Fallsview Casino (5-min walk) and Casino Niagara (16-min walk) are both nearby.
What is there to do at Quality Hotel Fallsview Cascade and nearby?
Quality Hotel Fallsview Cascade has an indoor pool.
Are there restaurants at or near Quality Hotel Fallsview Cascade?
Yes. Nearby restaurants include Queen Victoria Place (3-min walk), Tim Hortons (4-min walk), and Tim Hortons (7-min walk).
What's the area around Quality Hotel Fallsview Cascade like?
Quality Hotel Fallsview Cascade is a short 5-minute walk from Fallsview Casino and 17 minutes' walk from Fallsview Indoor Waterpark. Travelers say this hotel is in a good location.

Overall score and ratings

7.4

Good

7.4/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Sad that one staff member can ruin your stay
Check-in was quick & easy. The front desk staff was polite. I only booked this hotel because it was in a good location with a “working pool/hot tub”. I called prior to to verify. They put us in a room with outside access only. In Dec, not a great spot when using the pool. We had to walk outside to get to the pool area, then back outside to the front desk because you cant get into the pool with your room key (they need to unlock it) which involves going outside in a bathing suit in December!! There was no soap to rinse off before going into the pool. No chairs/lockers to put our stuff, only a random wardrobe that meant I had to share a cubby with someone else’s stuff. There were no towels, or signs with how to get any so I had to walk OUTSIDE to the front desk AGAIN to get some. The only plus, the water was fairly warm. The rooms were nice. Bathroom was grimy. The toilet “ran” all night. We brought an air mattress, and the staff gave us extra blankets, which was nice. But the staff member who brought them to us was a grumpy—making me feel very uncomfortable for asking. All of that would have been still pretty much ok, but what really bothered me about this hotel was the guy’s attitude (same guy who brought me the extra blankets)when he came to close the pool. He walks in & barks “you need to go, it’s 1120 and the pool closed at 11!” Scaring my daughter. We werent told what time the pool closed, but even if we had been, how can you blame a guest if it’s still open?
Lisa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dalton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, great hotel, great location!
I was on the 5th floor of the tower with a balcony and full view of the American Falls. The room was very spacious, with 2 queen beds, a table and 2 chairs a desk with chair and a long triple dresser. There was a bar fridge and a coffee maker but no microwave (there was one for guest use just off the lobby so I just used that for the couple of times I needed - no biggie. Free hot and cold breakfast was served daily from 8-11em. The dining room was very spacious and there had a dedicated staff member in attendance the whole time replenishing the breakfast offerings, cleaning the tables as people left and just helping with whatever requests guests had. I had a car coffee cup and a thermos that the dining room lady filled with boiling water for me for tea to enjoy all day. The tons of Free parking was such a bonus especially being right across the road from the casino and just up from the falls. I found every single member of the staff to be courteous and very helpful. I was also impressed with the cleaning staff. They were very thorough when I passed a room and saw them cleaning. I put a privacy tag on my door so didn’t receive any housekeeping during my stay but I did leave my garbage and recycling bins just outside my door and they took care of it. I was thoroughly impressed the service received and I found the rate was reasonable.
ANNE, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor conditions
The lower parking deck was in poor shape. Areas rhat were blocked with caution tape. Run down lobby, poor lighting and painted dark gray in stairways. Toilet had mold and dark streaks. Mold in shower, no fan in bathroom, no microwave in room, only one in lobby. No temp control. Heat blasting and had to offset with air conditioner to cool room down. Staff was friendly
Margaret, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Not a bad choice!
Overall, a nice stay. Needs some upgrades but service was lovely, free breakfast is a plus. Free parking was also a nice bonus. We took the last parking spot.
Rebekah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We had a river view and was very nice. It is not a 5 star hotel , but we were very happy with the staff and accommodations. Thank you
Stacy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harizon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location a little worn but for the price and location you can't realy complain
2-night trip
Verified Hotels.com guest review

8/10 Very good

Anna, 1-night trip
Verified Hotels.com guest review