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Baglioni Relais Santa Croce, Florence, Florence

5-star5 stars
Via Ghibellina 87, Florence, FI, 50122, Italy

Luxury hotel with restaurant, near Basilica of Santa Croce
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 496 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Awesome vibe
Great room
Fairly good value for money

Baglioni Relais Santa Croce, Florence, Florence

from $524 CAD
  • Deluxe Room, 1 Double Bed
  • Deluxe Room (Grand)
  • Junior Suite
  • Classic Suite
  • Superior Double Room
  • Royal Suite (Da Verrazzano)
  • Presidential Suite (De Pepi)
  • Family Room
  • Junior Suite, Terrace

What’s around Baglioni Relais Santa Croce, Florence, Florence


  • In Santa Croce
  • Basilica of Santa Croce - 2 min walk
  • Bargello - 5 min walk
  • Palazzo Vecchio - 8 min walk
  • Piazza del Duomo - 8 min walk
  • Piazza della Signoria - 8 min walk
  • Uffizi Gallery - 8 min walk
  • Cathedral of Saint Mary of the Flower - 9 min walk

Getting around

  • Florence (FLR-Peretola) - 12 min drive
  • Florence Santa Maria Novella Station - 19 min walk
  • Florence Campo Di Marte Station - 20 min walk
  • Porta al Prato Station - 29 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms


  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in
Airport shuttle service is available on request from 6 AM to 1 AM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • 1 per room (up to 33 lbs)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle from 6 AM to 1 AM *


  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Use of nearby fitness center (discount)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 1700
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Guelfi e Ghibellini - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The property is a member of Relais & Chateaux.

Baglioni Relais Santa Croce, Florence, Florence’s small print

Also known as

  • Relais Santa Croce Hotel
  • Baglioni Relais Santa Croce, Florence Florence
  • Baglioni Relais Santa Croce, Florence Hotel Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Florence
  • Relais Santa Croce Hotel Florence
  • Relais Santa Croce Hotel
  • Baglioni Relais Santa Croce, Florence Hotel


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 45 per night

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 65 reviews

Exceptional 10.0
Amazing experience
We had a perfect experience from check in to check out at Relais Santa Croce. The level of service from all staff exceeded our expectations, from front desk to the bar and restaurant. We will definitely be returning to Relais Santa Croce on our next trip to Florence
ieRomance trip
Exceptional 10.0
Location & service!
Fantastic location (we could walk to all major sightseeing spots), and the staff went out of their way to help us in many different ways! We came as a group of friends for a half marathon and they accommodated our request for two single beds instead of doubles. Views from some rooms was better than others; buffet breakfast was overpriced so we didn’t do it. Loved our visit to Florence!
us3 night trip with friends
Exceptional 10.0
Fine in Firenze
Excellent location - walkable to everything. Classic old building that’s been nicely and elegantly renovated.
John, us2 night romance trip
Very Good 8.0
All good, except for a solid 'Soufflé'!
Charming, helpful staff. My 'Junior Suite' was less of a suite than the one booked for my mother, but with spectacular views nonetheless. More of a large room really, but my mother loved hers. Dinner in Dinner in the Guelfi & Ghibellini (we were the only two) was sensationally good at the first and main course stage, with desert a frankly crashing disappointment. We suspect the chef had gone home after our main course, as a supposed Raspberry Soufflé turned out to be a 'unique to Santa Croce', stodgy pudding accompanied by an overly-complex explanation from an embarrassed Maître d'. Anyway, 1st World problems. The hotel is beautiful, and ideally located.
usOther trip
Exceptional 10.0
This was the best hotel we ever stayed in. The staff was SO welcoming and went way beyond to help us. Very classy hotel and staff!!!!
beatrice, us1 night romance trip

Baglioni Relais Santa Croce, Florence, Florence

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