Hotel Eldorado at Eldorado Resort in Kelowna: Reviews, Deals, and Hotel Rooms on Hotels.com

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South Pandosy beach hotel with 2 restaurants and free water park

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Overview
Rooms
Location
Amenities
Policies

8.6/10 Fabulous

Property highlights

Pool

Spa

Pet-friendly

Free WiFi

Restaurant

Connecting rooms available

3762 Lakeshore Road, Kelowna, BC, V1W3L4

Main amenities

Marina
Private beach
2 restaurants and bar/lounge
Indoor pool and 3 spa tubs
Outdoor pool access
Free water park
Breakfast available
Outdoor tennis court
Fitness center
Sauna
Steam room
Beach towels

For families

Children stay free
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden

Room options

Classic Room, 1 Queen Bed, Balcony, Lake View

12 sq m
Lake view
Sleeps 2
1 Queen Bed

Luxury Suite, 1 King Bed, Lake View

54 sq m
Lake view
Sleeps 3
1 King Bed

Standard Room, 1 Queen Bed

27 sq m
Sleeps 2
1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Arms)

36 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 1 King Bed (Arms)

32 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Queen Beds (Arms)

33 sq m
Sleeps 4
2 Queen Beds

Classic Room, 1 Queen Bed

12 sq m
Sleeps 2
1 Queen Bed

About this area

What's nearby

In South Pandosy
Okanagan Lake - 1 min drive
Kelowna General Hospital - 4 min drive
Orchard Park Mall - 7 min drive
UBC-Okanagan - 18 min drive

Getting around

Kelowna Intl. Airport (YLW) - 31 min drive
Penticton, BC (YYF-Penticton Regional) - 65 min drive
Area shuttle

Restaurants

Raudz Regional Table Restaurant - 6 min drive
Mad Mango Cafe - 5 min drive
Cactus Club Cafe Kelowna Yacht Club - 5 min drive
The Bread Co - 5 min drive
Wasabi Izakaya - 5 min drive

About this property

Hotel Eldorado at Eldorado Resort

Hotel Eldorado at Eldorado Resort offers a private beach and gives you access to onsite parasailing, water skiing, and kayaking. The free water park and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and mani/pedis. El Lakeside Dining Room, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other features of this Victorian hotel include a marina, a bar/lounge, and a fitness center.

Languages

Dutch, English, Filipino, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Hand sanitizer provided

Individually-wrapped food options available for breakfast, lunch, and dinner

This information is provided by our partners.

At a glance

Hotel size

52 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 4:00 PM - anytime
Minimum check-in age: 19
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

Wheelchair-accessible parking on site
Electric vehicle charging point on site
Offsite parking within 20 ft (CAD 10 per day)

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Free water park access
Children's menu

What to do

Basketball
Kayaking
Motor boating
Water skiing
Private beach nearby
Access to nearby outdoor pool
Access to nearby indoor pool
Free use of nearby fitness center
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Ski area nearby
Windsurfing nearby

Working away

4 meeting rooms
Computer station
Conference center (3327 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Water sports equipment

Facilities

Built in 1990
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Seasonal outdoor pool
Free water park
Spa services
Marina
3 spa tubs
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Reception hall

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible parking
Grab bar near toilet

Room amenities

Be entertained

LCD television
Premium digital channels
Pay movies

Home comfort

Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Premium bedding
Pillowtop mattress

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free weekday newspapers
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

Refrigerator

In-room safe (laptop compatible)
Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, facials, and body scrubs.

Dining

El Lakeside Dining Room - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Boardwalk - This beachfront restaurant specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Maestro's at Manteo - This beach restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

Deposit: CAD 250.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: CAD 30 per accommodation, per night

Resort fee inclusions:

Additional inclusions
Beach access
Beach loungers
Beach towels
Bicycle storage
Business center/computer access
Faxes
Fitness center access
Fitness/yoga classes
Health club access
Housekeeping
In-room bottled water
In-room coffee
Newspaper
Parking
Partner property pool access
Phone calls (may be limited)
Pool access
Ski storage
Sporting facilities or equipment

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately CAD 12–25 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per accommodation, per day

Parking

Parking is available nearby and costs CAD 10 per day (20 ft away)

Pool, spa, & gym (if applicable)

The seasonal pool is open from May to September
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Eldorado Kelowna

Hotel Eldorado

Hotel Eldorado Kelowna

Eldorado Hotel Kelowna

Hotel Eldorado Kelowna, Okanagan Valley

Hotel Eldorado Kelowna

Hotel Eldorado

Eldorado At Eldorado Kelowna

Eldorado Resort Hotel Eldorado

Hotel Eldorado at Eldorado Resort Hotel

Hotel Eldorado at Eldorado Resort Kelowna

Hotel Eldorado at Eldorado Resort Hotel Kelowna

Frequently asked questions

Does Hotel Eldorado at Eldorado Resort offer free cancellation for a full refund?

Yes, Hotel Eldorado at Eldorado Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel Eldorado at Eldorado Resort?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Hotel Eldorado at Eldorado Resort?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Hotel Eldorado at Eldorado Resort?

Yes, dogs are welcome. There's a charge of CAD 30 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hotel Eldorado at Eldorado Resort?

You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Hotel Eldorado at Eldorado Resort?

No, this hotel doesn't have a casino, but Lake City Casino (6-min drive) is nearby.

What is there to do at Hotel Eldorado at Eldorado Resort and nearby?

Have fun with onsite activities like kayaking, parasailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball. Soothe your senses in one of the 3 spa tubs or make use of other amenities, which include an indoor pool and a sauna. Hotel Eldorado at Eldorado Resort also has a steam room and a garden, as well as access to a nearby outdoor pool.

Are there restaurants at or near Hotel Eldorado at Eldorado Resort?

Yes, there are 2 onsite restaurants, featuring beachfront dining and Fusion cuisine.

What's the area around Hotel Eldorado at Eldorado Resort like?

Hotel Eldorado at Eldorado Resort is located on the boardwalk in South Pandosy, a short 1-minute walk from Okanagan Lake and 14 minutes' walk from Boyce-Gyro Beach Park.

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness