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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Grand Excelsior Hotel Bur Dubai, Dubai

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Airport transportation
Kuwait Road - Bur Dubai, Dubai, 121545, United Arab Emirates

4-star hotel with spa, near BurJuman Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Airport transportation
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Cleanliness
Could use a good cleaning

Grand Excelsior Hotel Bur Dubai, Dubai

from $149 CAD
  • Premium Room
  • Deluxe Room
  • Family Room
  • Executive Suite, 1 Bedroom
  • Premium Suite, 1 Bedroom
  • Executive Connecting 2 Bedroom Suite
  • Premium Connecting 2 Bedroom Suite

What’s around Grand Excelsior Hotel Bur Dubai, Dubai

Landmarks

  • In Bur Dubai
  • BurJuman Mall - 19 min walk
  • Dubai Cruise Terminal - 38 min walk
  • Gold Souk - 41 min walk
  • Dubai World Trade Centre - 42 min walk
  • Meena Bazaar - 20 min walk
  • Dubai Museum - 25 min walk
  • Grand Mosque - 25 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Al Karama Station - 14 min walk
  • Saeediya Station - 15 min walk
  • Khalid Bin Al Waleed Station - 22 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-4 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 7 bars/lounges
  • 4 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Nightclub
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 34647
  • Conference space size (meters) - 3219
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Russian
  • Urdu

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Docklands - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

AAngan - This restaurant specializes in Indian cuisine.

Soto Soto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Grand Excelsior Hotel Bur Dubai, Dubai’s small print

Also known as

  • Grand Excelsior Hotel Bur
  • Grand Excelsior Hotel Bur Dubai Hotel Dubai
  • Grand Excelsior Bur Dubai
  • Grand Excelsior Bur
  • Grand Excelsior Hotel Bur Dubai
  • Grand Excelsior Hotel Bur
  • Grand Excelsior Bur
  • Excelsior Bur Dubai Dubai
  • Grand Excelsior Hotel Bur Dubai Hotel
  • Grand Excelsior Hotel Bur Dubai Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 125.0 per night

Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 37.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Excelsior Hotel Bur Dubai, Dubai

  • Is there a pool at Grand Excelsior Hotel Bur Dubai?
    Yes, there's an outdoor pool.
  • Are pets allowed at Grand Excelsior Hotel Bur Dubai?
    Sorry, pets aren't allowed.
  • Is parking offered at Grand Excelsior Hotel Bur Dubai?
    Yes, there's free valet parking.
  • Is airport shuttle service offered by Grand Excelsior Hotel Bur Dubai?
    Yes, an airport shuttle is available. The charge is AED 100 per vehicle one way.
  • What are the check-in and check-out times at Grand Excelsior Hotel Bur Dubai?
    You can check in from 3:00 PM to 4 AM. Check-out time is noon.
  • Are there restaurants at or near Grand Excelsior Hotel Bur Dubai?
    Yes, there are 4 onsite restaurants.

Recent reviews

Good 7.4 From 86 reviews

Exceptional 10.0
Jasper at front desk To Amin Sayed Were all so so helpful
Mumtaz, ca3 night romance trip
Exceptional 10.0
Great Stay.
Was a great stay. Great service and very friendly and helpful staff.
Salim, ca1 night romance trip
Exceptional 10.0
Great stay in Dubai.
Great hotel, reasonably priced. Service was always with a smile and friendly staff. Keep up the good work.
Salim, ca7 night romance trip
Good 6.0
Unknown
Smelly Bedding, No bidet in washroom, AC is not adjusting to my desire temperature. But Privacy is excellent.
us2 night trip
Exceptional 10.0
Good choice for Dubai cruise arrival
Excellent check-in service, very helpful. Spacious room and good a/c. Quiet. Appreciate the coffee maker and wifi. Furnishings a little dated but elegant. Comfortable bed. What jet lag??
Christine, us1 night trip with friends
Good 6.0
Just an ordinary hotel.
Just an ordinary hotel with large size rooms, not at all a 4 star property. Room cleaning should be better, towels should be more clean, bathrooms are not properly equiped and clean. We opted half board however food options were very limited.Staff is good speacially Sohail was really helpful in restaurant during breakfast and dinner time. Overall a 3 star category hotel which need some improvement in rooms.
satyam, hk7 night family trip
Very Good 8.0
Good value. Good location.
Good location, room was spacious. Highly recommended the hotel. local cafe and restaurant near by.
Koon nang, gb3 night trip
Fair 4.0
Bad Experience
My experience with this hotel was very bad. My friends checked in to the hotel before I arrived and the rooms were not clean. They were so tired that they asked the staff to change the sheets and went to sleep directly and didn'T tell me about it. The next morning they woke up feeling so itchy and couldn't bear it so they told the hotel about it. The staff changed the sheets again and cleaned the rooms but what was done was done. Horrible experience. can't believe this happened to us with Hotels.com
Iyad, us3 night business trip
Fair 4.0
Disappointment
Utter disappointment from the second you arrive. There's no one to attend to the door or help you with your luggage. The interiors seem classy in the pics but the faux wood fails to impress. Most of the switch boards in our room weren't working and there were no towels in the bathroom. You can surely do better in this city, this hotel is best avoided.
UPINDER, in1 night romance trip
Exceptional 10.0
Great location, great staff. All very good.
Nick, us1 night business trip

Grand Excelsior Hotel Bur Dubai, Dubai

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