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All properties in Lahaina, Hawaii, United States of America
1 room, 2 adults

The Ritz-Carlton, Kapalua, Lahaina

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • DVD player
1 Ritz-Carlton Drive, Lahaina, HI, 96761, United States of America

5-star beach resort with golf course, near Napili Bay
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
  • Great service, as you should expect from the Ritz. Provided us a day room until 8:30pm at…Jan. 12, 2020
  • The best place in the world!!!! Amazing service and staff!! Will go back for the service!Dec. 15, 2019

The Ritz-Carlton, Kapalua, Lahaina

from $1 287 CAD
  • Deluxe Room, Resort View
  • Club Room, 1 King Bed, Resort View
  • Deluxe Room, Ocean View
  • Suite, 1 Bedroom, Garden View
  • Suite, 1 Bedroom, Garden View (Residential)
  • Suite, 1 Bedroom, Ocean View (Residential)
  • Suite, 1 Bedroom, Oceanfront
  • Suite, 1 Bedroom, Ocean View
  • Club Room, 1 King Bed, Ocean View (Complimentary Food&Beverage in Lounge)
  • Room, Terrace, Courtyard View
  • Suite, 2 Bedrooms, Garden View (Residential)
  • Suite, 2 Bedrooms, Ocean View (Residential)
  • Suite, 2 Bedrooms, Oceanfront (Residential)
  • Suite, 1 Bedroom, Oceanfront (Residential)
  • Ritz-Carlton Suite
  • Royal Suite, Business Lounge Access, Oceanfront
  • Club Suite, 1 Bedroom (Club Level)

What’s around The Ritz-Carlton, Kapalua, Lahaina

Landmarks

  • Napili Bay - 24 min walk
  • Kapalua Beach - 25 min walk
  • Kapalua Golf Club Plantation Course - 34 min walk
  • Honolua Bay - 37 min walk
  • Oneloa Beach - 10 min walk
  • Kapalua Golf Resort Bay Course - 18 min walk
  • D.T. Fleming Beach Park - 18 min walk
  • Napili Bay Beach - 29 min walk

Getting around

  • Kahului, HI Airport (OGG) - 54 min drive
  • West Maui Airport (JHM) - 17 min drive
  • Lanai City, HI (LNY-Lanai) - 19 min drive
  • Lahaina Sugar Cane Train Station - 17 min drive
  • Free area shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 463 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Offsite

  • Free area shuttle within 2 mi

  • Free beach shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 200000
  • Conference space size (meters) - 18580
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Furnished lanai
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 65-inch Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Waihua Spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 15 years old are not allowed in the spa.

Dining

The Banyan Tree - This poolside restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Kai Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Burger Shack - This beach family restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

'Olu Cafe - This poolside café specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Alaloa Lounge - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Recreation

On Site

  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Ecotours on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby

The Ritz-Carlton, Kapalua, Lahaina’s small print

Also known as

  • Ritz-Carlton Kapalua Resort Lahaina
  • The Ritz-Carlton, Kapalua Resort Lahaina
  • Ritz-Carlton Kapalua Lahaina
  • The Ritz Carlton Kapalua
  • Ritz-Carlton Kapalua Hotel
  • Ritz-Carlton Kapalua Lahaina
  • The Ritz Carlton Kapalua
  • The Ritz Carlton, Kapalua
  • The Ritz-Carlton, Kapalua Resort
  • The Ritz-Carlton, Kapalua Lahaina

Policies

State tax ID - 234409

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 15 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 36.76 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Valet parking costs USD 30.00 per day

Buffet breakfast is offered for an extra charge of USD 50 for adults and USD 25 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Kapalua, Lahaina

  • Does The Ritz-Carlton, Kapalua offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Kapalua does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Ritz-Carlton, Kapalua currently open?
    This property is closed from March 24 2020 to November 14 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Kapalua?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton, Kapalua?
    Yes. Valet parking costs USD 30.00 per day.
  • Is there a pool at The Ritz-Carlton, Kapalua?
    Yes, there are 3 outdoor pools and a children's pool. Guests have 24-hour pool access.
  • Are pets allowed at The Ritz-Carlton, Kapalua?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Ritz-Carlton, Kapalua?
    You can check in from 4 PM to midnight. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability).
  • Are there restaurants at or near The Ritz-Carlton, Kapalua?
    Yes, there are 6 onsite restaurants. Nearby restaurants include Plantation House (2.4 mi), Maui Brewing Company (2.9 mi), and Miso Phat Sushi (3.1 mi).

Recent reviews

Superb 9.0 From 521 reviews

Exceptional 10.0
Great Pool!
Very nice room, loved pool towels and sunscreen by the pool. Beach had a lot of debry on it.
Heather, ca1 night romance trip
Exceptional 10.0
All our cares satisfied...
We just wish we could stay longer on Maui and to take more advantage of the amenities of the Ritz Carlton.
Terry E, us2 night trip with friends
Exceptional 10.0
The Ritz is secluded and fabulous! 5 star!
The Ritz is an amazing and beautiful secluded resort. We loved the grocery store across the street. We ate at both the nice upscale outdoor restaurant, and the beach restaurant and both were great. They provide towels and water bottles for your outings. There is plenty for kids of any age to do. The concierge services were excellent. Very upscale and relaxig place. We really enjoyed our stay.
Lorrie, us1 night trip with friends
Exceptional 10.0
Best hotel experience in Kaanapali or all of Maui
Excellent service from valet to guest rooms and check in and the restaurants. Top notch. Would stay here again!
Don, us1 night trip with friends
Very Good 8.0
People were amazing
The trip was Hawaii so it was amazing, but the hotel/resort was ok. Actually Service was amazing, people were beyond helpful. Bed was very uncomfortable and place seemed old and out dated. When I go back I will probably stay somewhere else.
Christopher, us4 night trip

The Ritz-Carlton, Kapalua, Lahaina

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