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voco Chicago Downtown, an IHG Hotel

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Lobby
Indoor pool
Restaurant
Point of interest
Cafe

Overview of voco Chicago Downtown, an IHG Hotel

voco Chicago Downtown, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near Merchandise Mart
9.0 out of 10 Superb
9.0/10 Superb

192 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
350 W Wolf Point Plaza, Chicago, IL, 60654
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • 15 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Chicago Theatre - 13 min walk
  • Chicago Riverwalk - 13 min walk
  • Willis Tower - 14 min walk
  • Michigan Avenue - 18 min walk
  • Millennium Park - 19 min walk
  • Art Institute of Chicago - 24 min walk
  • Grant Park - 28 min walk
  • Lake Michigan - 34 min walk
  • Navy Pier - 35 min walk
  • United Center - 44 min walk

Getting around

  • Chicago Midway Airport (MDW) - 28 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive
  • Chicago, IL (PWK-Chicago Executive) - 42 min drive
  • Chicago, IL (DPA-Dupage) - 51 min drive
  • Rockford, IL (RFD-Greater Rockford) - 90 min drive
  • Millennium Station - 17 min walk
  • Chicago Union Station - 18 min walk
  • Chicago Van Buren Street Station - 30 min walk
  • Merchandise Mart Station - 6 min walk
  • Clinton Station (Green Line) - 9 min walk
  • Clark-Lake Station - 12 min walk

Restaurants

  • Blue Bottle Coffee - 3 min walk
  • Gibsons Italia - 8 min walk
  • The Hampton Social - River North - 3 min walk
  • Gene & Georgetti - 5 min walk
  • The Doughnut Vault - 3 min walk

About this property

voco Chicago Downtown, an IHG Hotel

Voco Chicago Downtown, an IHG Hotel offers a great location, putting you within a 15-minute walk of Chicago Theatre and Chicago Riverwalk. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center and a sauna. The property is just a short walk to public transportation: Merchandise Mart Station is 6 minutes and Clinton Station (Green Line) is 9 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (USD 56 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Working away

  • 15 meeting rooms

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • 24-hour fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Thin carpet in room

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15–32 for adults, and USD 12–12 for children

Parking

  • Covered self parking costs USD 56 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests and cashless payment methods are available for all transactions.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

Frequently asked questions

Does voco Chicago Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Chicago Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at voco Chicago Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at voco Chicago Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at voco Chicago Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at voco Chicago Downtown, an IHG Hotel?
Yes. Self parking costs USD 56 per day.
What are the check-in and check-out times at voco Chicago Downtown, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at voco Chicago Downtown, an IHG Hotel and nearby?
Voco Chicago Downtown, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near voco Chicago Downtown, an IHG Hotel?
Yes, there's an onsite restaurant, Waterview.
What's the area around voco Chicago Downtown, an IHG Hotel like?
Voco Chicago Downtown, an IHG Hotel is in Downtown Chicago, a short 6-minute walk from Merchandise Mart Station and 19 minutes' walk from Millennium Park.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

4/10 Fair

Not what we expected at all
We were so excited for this trip to Chicago, but unfortunately staying here put a damper on things. We stayed in the Grand room with the skyline view. The view is great! But the windows are infested with spiders and spider webs so good luck getting a decent photo of it. A lot of the staff (particularly all the females) look and act like they really hate their jobs. They actually ignored and stared at us when asking a question. I had to ask again to get a response from the hostess. Customer service is terrible. There were a couple people who were very nice and pleasant, unfortunately, most of their coworkers ruin it. The room itself was not very clean — hair was still in shower from the prior guests — and there was one day our room did not get serviced at all. We had to ask for it the next day.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ann, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cyntia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Acacia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hermoso!! Buen Servicio.
Excelente servicio. Desde la entrada hasta la salida. Tienen parking disponible por $56.00 diarios. Vista hermosa al rio Lo recomiendo.
NORILDA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shenay, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Shareef, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melia, 1-night trip
Verified Hotels.com guest review