Guests
All properties in Lisbon, Lisbon District, Portugal

Novotel Lisboa, Lisbon

4-star hotel with 2 restaurants, near Gulbenkian Museum

  • Free WiFi
From
$97 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Executive Room, 1 Queen Bed with Sofa bed - Bathroom
  • Exterior
  • Outdoor Pool
Outdoor Pool. Image 1 of 78
1 / 78Outdoor Pool
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051, Portugal
8.2.Very Good.
  • We found absolutely no fault with the property or the staff. Everyone was extremely…

    Mar. 12, 2020

  • Nice and clean , close to downtown , quiet , friendly staff

    Feb. 15, 2020

See all 531 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal), ALLSAFE (Accor Hotels), SGS (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transportation options
Quiet
Convenient
Walkable

The following facilities are closed seasonally each year. They will be closed from September 15 to May 15:
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 249 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Free cribs/infant beds
    • Playground on site
    • Private bathroom
    • Television
    • Garden
    • Terrace

    What’s around

    • In Lisbon City Center
    • Gulbenkian Museum - 10 min walk
    • Marquis of Pombal Square - 25 min walk
    • University of Lisbon - 30 min walk
    • Botanical Garden - 39 min walk
    • Rossio Square - 42 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Family Room, 1 Queen Bed with Sofa bed (Family)
    • Superior Room, Multiple Beds
    • Executive Room, 1 Queen Bed with Sofa bed
    • Superior Double Room, 1 Queen Bed
    • Superior Triple Room, 1 Queen Bed with Sofa bed
    • Superior Room, Multiple Beds

    What’s around

    Landmarks

    • In Lisbon City Center
    • Gulbenkian Museum - 10 min walk
    • Marquis of Pombal Square - 25 min walk
    • University of Lisbon - 30 min walk
    • Botanical Garden - 39 min walk
    • Rossio Square - 42 min walk
    • Entrecampos - 9 min walk
    • El Corte Ingles Mall - 10 min walk
    • Hospital Curry Cabral - 17 min walk
    • Campo Grande - 17 min walk
    • Lisbon Water Museum - 19 min walk

    Getting around

    • Humberto Delgado Airport (LIS) - 7 min drive
    • Cascais (CAT) - 14 min drive
    • Sete Rios Station - 9 min walk
    • Campolide Station - 16 min walk
    • Entrecampos Station - 24 min walk
    • Praca de Espanha Station - 6 min walk
    • Sao Sebastiao Station - 11 min walk
    • Jardim Zoologico Station - 13 min walk
    map
    See on map
    Avenida Jose Malhoa 1 1A, Lisbon, 1099-051, Portugal

    At a glance

    Hotel size

    • This hotel has 249 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 2:00 PM-5:30 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed*
    • Restrictions apply*
    • 1 per room (up to 44 lbs)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 11 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • Pool sun loungers
    • Fitness facilities
    • Playground on site
    • Bicycle rentals nearby
    • Golfing nearby
    • Pool umbrellas

    Working away

    • Conference space
    • Meeting rooms
    • Conference space size (meters) - 276

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Raised toilet seat
    • Low-height counters/sink

    Languages Spoken

    • English
    • French
    • German
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Bidet
    • Hair dryer

    Be entertained

    • 26-inch LCD TV
    • Pay movies
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.

    TEJO - Onsite restaurant. Open select days.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 13 for children (approximately)

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 29 per pet, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Self parking costs EUR 11 per day

    Pool, spa, and gym (if applicable)Pay at property

    • The seasonal pool is open from April to September

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

    Also known as

    • Lisboa Novotel
    • Novotel Lisboa Hotel
    • Novotel Lisboa Lisbon
    • Novotel Lisboa Hotel Lisbon
    • Novotel Lisboa
    • Novotel Lisboa Hotel
    • Novotel Lisboa Hotel Lisbon
    • Novotel Lisboa Lisbon
    • Lisbon Novotel
    • Novotel Hotel Lisboa
    • Novotel Hotel Lisbon
    • Novotel Lisbon

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Novotel Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 11 per day. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool.
    • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 29 per pet, per day.
    • You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Hamburgueria do Bairro (5-min walk), Sakura (5-min walk), and Sabor Mineiro (5-min walk).
    • No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
    • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
    8.2.Very Good.
    • 10.0.Exceptional

      Excellent

      Olga, 3 night trip with friends, Jan. 5, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Location! Excellent breakfast - compare it to a resort type. Staff very helpful.

      5 night trip with friends, Jan. 4, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Quick and efficient. The facilities and the rooms are clean. On the downside too many kids therefore too noisy and at times chaotic in the common areas such as the dinning room and lobby.

      5 night trip, Jan. 4, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Rude staff, very unorganized hotel average food. Very high breakfast prices

      Sunny, 3 night family trip, Nov. 18, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Folks at the front desk were very helpful and warm and welcoming. The same goes for the restaurant and bar staff. The rooms are "cheap and cheerful" but the common areas are great!

      1 night family trip, Nov. 2, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      I liked the service, the staff and the location. It is very convenient for me.

      4 night business trip, Oct. 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      After staying in Porto eurostar, Novotel is an excellent hotel and the breakfast is above par. Novotel is am excellent hotel. International call reasonable. Great hotel.....

      3 night family trip, Aug. 4, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Hours of the pool an be extended. Room service can be improved as our safe was broken and could not be fixed. Parking is expensive and should be included.

      2 night family trip, Jul. 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      We would have loved to have a microwave in the room. The room was very fine except the carpet was a bit worn and not very clean.

      Y.Grib, 4 night family trip, Jul. 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      very spacious - both the bedroom and the bathroom!

      1 night family trip, Jun. 28, 2019

      Verified Expedia guest review

    See all 531 reviews