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Room options

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Tower

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Tower

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Bridal Suite)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Master Suite)

  • 152 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms (2 King Beds)

  • 215 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

At a glance

Hotel size

  • 229 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Access to nearby outdoor pool
  • Ecotours nearby

Working away

  • Business center
  • 15 meeting rooms
  • Computer station
  • Conference center (25597 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Casino
  • Full-service spa
  • 10 casino gaming tables
  • 50 casino slot machines
  • 5 spa tubs
  • Casino VIP room
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free international and local calls
  • Desk chair

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Woof.
Hotel was in disrepair, filthy, and falling apart. Lost power multiple times on 9/14. Front desk staff was friendly and helpful. But the bar/restaurant closes at 8pm and the coffee shop doesnt open until 8am. Diego at the bar/restaurant sets a new standard for rude. Terrible attitude, terribly rude. Diego is truly the worst. Games were fun, pool is large.
Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lavkesh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very friendly but the hotel is really outdated and not kept up with very well. The beds are not comfortable, there is a musty smell in the room, the carpet had various stains and the AC could not be adjusted from 23 celcius.
deniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rodolfo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Maria Noemi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 3-night business trip
Verified Hotels.com guest review

6/10 Good

April, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lorena c, 1-night trip
Verified Hotels.com guest review

6/10 Good

rebecca, 1-night trip
Verified Hotels.com guest review