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All properties in Lapu-Lapu, Central Visayas, Philippines
1 room, 2 adults

Shangri-La's Mactan Resort & Spa, Lapu-Lapu

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
Punta Engano Road, Lapu-Lapu, Cebu, 6015, Philippines

Lapu-Lapu beachfront resort with 5 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location, grounds everything about this resort to me is perfect! Staff - super friendly Feb. 22, 2020
  • The location was amazing, beautiful beaches and great spots to snorkel. The food was also…Feb. 7, 2020

Shangri-La's Mactan Resort & Spa, Lapu-Lapu

from $247 CAD
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, 2 Single Beds, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Ocean Wing Ocean Club King, round trip airport shuttle included
  • Ocean Wing Ocean Club Twin, round trip airport shuttle included
  • Ocean Wing Premier Room King, round trip airport shuttle included
  • Ocean Wing Premier Room Twin, round trip airport shuttle included
  • Ocean Wing Panorama Suite King, round trip airport shuttle included
  • Ocean Wing Panorama Suite Twin, round trip airport shuttle included
  • Ocean Wing Panorama Room King, round trip airport shuttle included
  • Main Wing Deluxe Family Room

What’s around Shangri-La's Mactan Resort & Spa, Lapu-Lapu

Landmarks

  • On a private beach
  • Magellan Shrine - 9 min walk
  • Mactan Marina Mall - 4.1 mi / 6.6 km
  • Cebu Yacht Club - 4.3 mi / 6.8 km
  • Gaisano Grand Mall Mactan - 4.7 mi / 7.6 km
  • Lapu-Lapu City Hall - 5.2 mi / 8.4 km
  • J Centre Mall - 7.9 mi / 12.8 km
  • Mactan Doctors' Hospital - 4.4 mi / 7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 9 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 530 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements. All guests must provide the hotel with their planned arrival time and flight details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Offsite

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Japanese
  • Korean
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Miniature golf on site
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Awards and affiliations

Shangri-La's Mactan Resort & Spa is listed in the 2015 Condé Nast Traveler Top 100 List.

Shangri-La's Mactan Resort & Spa, Lapu-Lapu’s small print

Also known as

  • Shangri-La's Mactan Resort Lapu-Lapu
  • Shangri-La`s Mactan Hotel Lapu Lapu
  • Shangri-La`s Mactan Resort And Spa
  • Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
  • Shangri-La's Mactan Resort Lapu Lapu
  • Shangri-La's Mactan Lapu Lapu
  • Shangri La's Mactan Resort Spa
  • Shangri La's Mactan & Spa
  • Shangri-La's Mactan Resort & Spa Resort
  • Shangri-La's Mactan Resort & Spa Lapu-Lapu
  • Shangri-La's Mactan Resort & Spa Resort Lapu-Lapu
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri la's Mactan Resort Spa
  • Shangri-La's Mactan Lapu-Lapu
  • Shangri-la's Resort
  • Shangri La Cebu
  • Shangri La Mactan
  • Shangri Las Mactan Hotel
  • Shangri Las Mactan Lapu

Policies

The Ocean Wing pool is restricted to adults booked in an Ocean Wing guestroom or suite room type. Ocean Wing and Suite guests travelling with children aged 12 years old and above have access to the Main Wing pool.
Outside food is not permitted on the premises.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the swimming pool.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: PHP 5000.00 per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Full breakfast is offered for an extra charge of PHP 1456 for adults and PHP 728 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PHP 200 per person (one way)

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La's Mactan Resort & Spa, Lapu-Lapu

  • Does Shangri-La's Mactan Resort & Spa offer free cancellation for a full refund?
    Yes, Shangri-La's Mactan Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri-La's Mactan Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri-La's Mactan Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La's Mactan Resort & Spa?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Shangri-La's Mactan Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La's Mactan Resort & Spa?
    You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shangri-La's Mactan Resort & Spa?
    Yes, there are 5 onsite restaurants.
  • Is airport shuttle service offered by Shangri-La's Mactan Resort & Spa?
    Yes, an airport shuttle is available. The charge is PHP 200 per person one way.

Recent reviews

Superb 9.0 From 1,144 reviews

Very Good 8.0
Great front desk service
The hotel is a little old, but has been kept up very well. The staff goes beyond their way to help or great you. The are beyond friendly. Also, Chelsea went beyond her duty by changing our room to the oven view wing. It felt better than the main wing room. The main room felt more like a room in a all-inclusive hotel in Cuba. Thank you for the change!
Randy, ca3 night trip
Exceptional 10.0
Excellent stay
Amazing..will surely come back.. Ramel of housekeeping department helped us for some urgent things in the room.. very quick response..
April Joyce, ca1 night family trip
Fair 4.0
Disappointed by Shangri-la
This Shangri-la used to be great but those days are gone. Not a 5 star hotel anymore. It us a 3.5 star now and front desk. It feels like a sub-par 3 star disney resort with kids uncontrolled yelling all over the pool and property. Check-in is worst in any Asia Shangri-la. Big lines at breakfast and birds and flies all over your food when you go away for a minute. Cheap coffee and a high cost for everything absolutely everything is charged in this hotel. Never again! Many other better hotels in cebu and Philippines
us1 night trip
Exceptional 10.0
Excelent
Excelent hotel, we will return to Shangri-La next year.
Ulf, ph7 night trip with friends
Exceptional 10.0
Escapade
It was amazing. The food is so good especially the breakfast. The employees are very nice and helpful.
Wyndberg, us3 night trip
Exceptional 10.0
Amazing trip and one of the best staff i have seem so far.
Ankur, us4 night family trip
Exceptional 10.0
Can’t wait to go back
The room was spic and span. The TV sound was too soft tho. The breakfast was the ultimate. The scenery felt like Hawaii. Can’t wait to go back.
Alberto, us1 night trip
Exceptional 10.0
Excellent. Good location close to the airport. Delicious @nd tasty international food.
HAROLD, us3 night trip
Very Good 8.0
The hotel is still in good shape. Rooms are well maintained. 5 restaurants to choose from although prices are high. Even with my gold status they don't allow us to have early check in after arriving from our flight unlike other hotels. Although they have airport shuttle, they still charge additional for that service. What I do like is swimming with the fishes in the beach! The lifeguard even offered feeds to make it more fun.
Maria Isabel, ph1 night romance trip
Exceptional 10.0
Beautiful resort with the best service
Amazing trip! Everyone who works here are so nice and helpful, and the activities were endless. Only gripe was that some of the beach was not very nice to walk on (a little rocky).
us2 night family trip

Shangri-La's Mactan Resort & Spa, Lapu-Lapu

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