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Viceroy Bali

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Daily cooked-to-order breakfast (USD 31 per person)
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Garden Pool Villa | Terrace/patio

Overview of Viceroy Bali

VIP Access

Viceroy Bali

5.0 star property
Luxury resort in Ubud with 2 restaurants and 2 bars/lounges
9.8 out of 10 Exceptional
9.8/10 Exceptional

281 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan Lanyahan, Banjar Nagi, Ubud, BALI, 80571
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Spa tub
  • Swim-up bar
  • 24-hour room service
  • Massage/treatment rooms
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Living room

Room options

About this area

What's nearby

  • Ubud Traditional Art Market - 4 min drive
  • Ubud Palace - 4 min drive
  • Ubud Monkey Forest - 5 min drive
  • Campuhan Ridge Walk - 5 min drive
  • Tegallalang Rice Terrace - 8 min drive
  • Bali Safari and Marine Park - 20 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 77 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Apéritif Restaurant & Bar - 2 min walk
  • Muse Cafe & Art - 6 min drive
  • Gangga Coffee Ubud - 17 min walk
  • Craftsman Ubud - 5 min drive
  • Kakiang Garden Cafe - 9 min walk
Map

About this property

Viceroy Bali

Viceroy Bali puts you within a 10-minute drive of Ubud Monkey Forest and offers an airport shuttle (available 24 hours) for USD 60 per vehicle. You can visit the spa to be pampered with facials or reflexology, and Cascades Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and restaurant.

Languages

Dutch, English, German, Indonesian, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 35 fee, and antigen/rapid COVID-19 testing is available for a USD 8 fee
This information is provided by our partners.

At a glance

Hotel size

  • 44 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 5 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Fireplace gate

What to do

  • Fitness classes
  • Yoga classes
  • Helicopter/airplane tours
  • Concerts/live shows
  • Shopping
  • Pool table
  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 44 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Akoya Spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Cascades Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Cascades Bar - This bar overlooks the garden. Open daily.
Aperitif Restaurant - This restaurant overlooks the garden and specializes in Eastern European cuisine. Guests can enjoy drinks at the bar. Open daily.
Aperitif Bar - Onsite bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 31 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a USD 35 fee, and antigen/rapid COVID-19 testing is available for a USD 8 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Bali Viceroy
Viceroy Bali
Viceroy Bali Hotel
Viceroy Bali Hotel Ubud
Viceroy Bali Ubud
Viceroy Bali Resort Ubud
Viceroy Bali Resort
Viceroy Bali Hotel Ubud

Frequently asked questions

Does Viceroy Bali offer free cancellation for a full refund?
Yes, Viceroy Bali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Viceroy Bali?
As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Viceroy Bali on 28 Jun 2023 start from CA $1,182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Viceroy Bali?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Viceroy Bali?
Yes, there's an outdoor pool.
Are pets allowed at Viceroy Bali?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Viceroy Bali?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Viceroy Bali?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Viceroy Bali?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-out are available.
What is there to do at Viceroy Bali and nearby?
Have fun with nearby activities like hiking, mountain biking, and rafting. Additional recreation onsite includes aerobics, helicopter/airplane tours, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viceroy Bali also has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as spa services, a picnic area, and a garden.
Are there restaurants at or near Viceroy Bali?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Eastern European cuisine, and garden views.
Does Viceroy Bali have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Totally amazing hotel. The rooms are amazing, great food, excellent staff, wonderful facilities. It could not have been better. Not cheap but worth every penny. We have travelled internationally for years and this is possibly the best hotel ever
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely Superb Resort
It’s clear to us why the Viceroy earned their Conde Nast World Class rating. The grounds are impeccable, the view of the lush green valley is magnificent, and the relatively small size of the complex (<50 villas) supports a very high staff to guest ratio resulting in high touch quality care where guests are recognized and greeted by their names. Check-in was effortless and welcoming, our buggy ride to the villa provided a bird’s eye view of the grounds (spa, restaurants, exercise facility, bar, pools, etc), and our villa was expansive, well laid out, and pleasurable. Wifi was constant and dependable and service was prompt and responsive. Food was generally high quality, but some dishes were better than others. The staff’s fluency in English made the stay easy. Their shuttle services to/from Ubud was appreciated.
David, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The resort is beautiful and well maintained with so many intricate stone carvings donning the walls. The staff is very hospitable and affectionate. The Cascade restaurant is very elegant with good plant-based choices. The Aperitif (2nd restaurant) is also very chic for fine dining, but the portion size is extremely small. Good free shuttle service to Ubud. Would stay again!!
Rajeev, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed for four nights and wouldn’t change a thing. The staff is so welcoming and accommodating. The food at Cascades is so good…we ate there three out of four nights. We enjoyed a couples massage in our villa that was wonderful. We would definitely stay here again.
Julie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marie, 1-night trip
Verified Expedia guest review

4/10 Fair

The rooms are old and bathrooms are somehow gross. Definitely didn't get the 5-star experience we were looking for. You can find a much better place in Bali if you are paying this much. Very dissappointed.
Verified Expedia guest review

6/10 Good

Joohwun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel experience I have ever had.
Verified Expedia guest review

10/10 Exceptional

Looking for the Paradise? This is the place
Michael, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was just truly amazing. Everything was perfect unless I need to stay longer in this hotel. The suite was super clean and well designed. The breakfast was the best I had so far in Asia hotels. I can’t wait to come back again in the really near future. No doubt to recommend this best luxury hotel. For sure you will love it too😍
Agus, 1-night romance trip
Verified Expedia guest review