Caption BY Hyatt Beale Street Memphis

Photo gallery for Caption BY Hyatt Beale Street Memphis

Primary image
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Living area | 55-inch flat-screen TV with cable channels, TV, Netflix
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Overview of Caption BY Hyatt Beale Street Memphis

Caption BY Hyatt Beale Street Memphis

3.5 star property
Walking distance from Beale Street

8.4/10 Very good

56 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is CA $296
Price available on 10/07/2022
Map
245 S. FRONT STREET, Memphis, TN, 38103
Main amenities
  • 136 smoke-free guestrooms
  • Breakfast available
  • Valet parking
  • ATM/banking services
  • Water dispenser
Feel at home
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Netflix

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 4 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum at the Lorraine Motel - 1 min drive
  • Mississippi River - 1 min drive
  • Bass Pro Shops at the Pyramid - 6 min drive
  • Memphis Zoo - 11 min drive
  • University of Memphis - 19 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 15 min drive

Getting around

  • Memphis International Airport (MEM) - 19 min drive
  • Memphis Central Station - 13 min walk

About this property

Caption BY Hyatt Beale Street Memphis

When you stay at Caption BY Hyatt Beale Street Memphis, you'll be in a great location, within just a 10-minute walk of Beale Street and FedEx Forum. Rooms offer iPod docks, MP3 docks, and flat-screen TVs.

Languages

English, Spanish

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Secured covered onsite valet parking (USD 32 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Water dispenser

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking

Accessibility

  • Braille/raised signage
  • Elevator
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Phone

More

  • In-room safe (laptop compatible)
  • Mobile key entry

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 for adults, and USD 10 and USD 20 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per week
  • Pets are allowed for an extra charge of USD 100 per accommodation, per week

Parking

  • Covered valet parking costs USD 32 per night

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Property
Caption BY Hyatt Beale Street Memphis Property Memphis

Frequently asked questions

Does Caption BY Hyatt Beale Street Memphis offer free cancellation for a full refund?
Yes, Caption BY Hyatt Beale Street Memphis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Caption BY Hyatt Beale Street Memphis?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Caption BY Hyatt Beale Street Memphis on 9 Oct 2022 start from CA $191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Caption BY Hyatt Beale Street Memphis?
This property confirms that guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Caption BY Hyatt Beale Street Memphis?
Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per week, and there's also a deposit of USD 100 per week. Service animals are exempt from fees.
Is parking offered on site at Caption BY Hyatt Beale Street Memphis?
Yes. Valet parking costs USD 32 per night.
What are the check-in and check-out times at Caption BY Hyatt Beale Street Memphis?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Caption BY Hyatt Beale Street Memphis?
No, this property doesn't have a casino, but Southland Casino & Gaming (9-min drive) is nearby.
Are there restaurants at or near Caption BY Hyatt Beale Street Memphis?
Yes. Nearby restaurants include Pearl's Oyster House (3-min walk), Majestic Grille (4-min walk), and Itta Bena (5-min walk).
What's the area around Caption BY Hyatt Beale Street Memphis like?
Caption BY Hyatt Beale Street Memphis is a short 4-minute walk from Beale Street and 9 minutes' walk from FedEx Forum.

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

They need to get organized
Nice new property and the staff there was nice, very good location. But that is it! No parking, forced to valet and it take too long for the valet to get you car especially in the morning. They double booked my room. After I checked in I was watching tv and they had booked onother person in my room who just walked in. Breakfast was good but with only one cashier taking orders the line got too long that one morning I had to skip breakfast even though it was included with my room rate. Final issue they have charged me $153 for who knows what and I cannot get ahold of the Hotel or Hyatt to get this resolved. All my charges were prepaid through Hotels.com in advance and then I paid the $110 for parking when I checked out. No idea where the $153 came from. Don't stay here until they get things more organized.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Great hotel with friendly and helpful staff. Very hip and new. Quiet and comfortable. The valet situation is a mess. LONG wait for our car. Lost keys the previous evening.
marjorie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel great for Beale street.
Hotel was very nice and clean, only the breakfast in the hotel lobby was a big disappointment as it was cold and expensive for what we got.
Duncan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lois, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Really Want to Like This Hotel
I really want to like this hotel. First, it is relatively new, and as you can tell by the pictures, it is not your typical setup. It is more of a new concept where it is tech-enabled and more self-served, and if you don't like that, then this is probably not the place for you. What's great: A few blocks from Beale Street but right next to the river (great view for now) where you can walk along the riverwalk. The lobby has a bar with a hip and vibrant atmosphere. It can get a bit noisy during the weekends, as people do meet up and hang out at the bars. The food and drinks were good overall. What's not so great: Quite a bit of construction next door as they are building a third Hyatt (which didn't bother me). The main issue I have is the lack of staff and the slowness of service. There was only one guy taking orders for breakfast and it took quite a long time to get our food. The valet was even worse. I came back to the hotel one night around midnight, and literally, there was no one around. I had to wait at least 15 mins for a valet to show up. It looks like there was only one valet for two hotels (there is a second Hyatt hotel next door). If you want to get your car, you should also plan 10 to 15 mins ahead of your schedule. Not only are there not many valets working, but they have to work to a parking garage a couple blocks away to get your car.
Nice view of the river (if your room is on the river side) but they are building another Hyatt right in front of this one.
Ben, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Overall great location and Hotel
This was our first overnight stay in Memphis we wanted the full Beale Street experience. The Hotel is located within a short walking distance. The rooms are clean and very nice. My only complaints are that there is literally no parking, once you arrive you have the option to pay for parking across the street $12-$15 per night, or choose valet parking which costs an extra $32. When we arrived we had to quickly choose what to bring from the car as we would have no access to it after handing over the keys. When I checked in I learned that the room I had reserved wasn’t available and was told they comped me $50 and switched us to a double with a river view, which was nice. The thing is I just checked my bank statement and they’ve charged me an extra $50 which I’ll be checking on tomorrow. Also, we came back to the room around 2 a.m. and were hassled by some people for money (homeless), there is one block you have to walk without any security so just watch yourself and be aware. We couldn’t get back in the hotel, the doors were all locked but luckily a hotel staff member happened to walk by and let us in. That said this hotel is VERY secure you even have to swipe your card in the elevator to get to your room. The extra hassles are probably worth it in a city that doesn’t have the reputation of being the safest.
Tracye, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

An earring was on my nightstand, not mine,.
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Giovanni, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alfie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend
This definitely is my favorite place to stay in Memphis now it's the second time i do recommend it especially if you like the downtown scene and want to be comfortable. Very fun and there's actually a bar and chill area with a nice vibe
Margaret, 3-night business trip
Verified Hotels.com guest review