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All properties in San Ignacio, Cayo District, Belize
1 room, 2 adults

The Lodge at Chaa Creek, San Ignacio

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • Connecting/adjoining rooms available
77 Burns Ave, Cayo, San Ignacio, Belize

Mountain resort in San Ignacio with spa and outdoor pool
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very well run, comfortable jungle lodge. Beautiful property, and accomodations.Very…Feb. 21, 2020
  • Amazing diversity of activities, knowledgeable staff of guides and naturalists. Even the…Mar. 15, 2020

The Lodge at Chaa Creek, San Ignacio

from $490 CAD
  • Double Room

What’s around The Lodge at Chaa Creek, San Ignacio

Landmarks

  • On the riverwalk
  • Belize Botanical Gardens - 2.8 mi / 4.5 km
  • Xunantunich - 3.5 mi / 5.6 km
  • Cahal Pech Mayan Ruins - 5.5 mi / 8.8 km
  • Green Iguana Conservation Project - 5.8 mi / 9.3 km
  • San Ignacio Market - 6.1 mi / 9.7 km
  • Maya Biosphere Reserve - 8.8 mi / 14.1 km
  • Five Sisters Falls - 24.5 mi / 39.5 km

Getting around

  • Philip S. W. Goldson Intl. Airport (BZE) - 115 min drive
  • San Ignacio (CYD-Town Airstrip) - 1 min drive
  • Belmopan (BCV-Hector Silva) - 62 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 7:00 AM to 3:00 PM *

Parking

  • Free extended parking on site (limited)

  • RV/bus/truck parking

Offsite

  • Area shuttle within 10 mi *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Rowing or canoeing on site
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 23
  • Year Built - 1981
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Chaa Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Recreation

On Site

  • Spa tub
  • Free bicycles on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Rowing or canoeing on site

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Lodge at Chaa Creek, San Ignacio’s small print

Also known as

  • Lodge Chaa Creek San Ignacio
  • Chaa Creek San Ignacio
  • Chaa Creek
  • Lodge Chaa Creek San Ignacio
  • The Lodge at Chaa Creek Resort
  • The Lodge at Chaa Creek San Ignacio
  • The Lodge at Chaa Creek Resort San Ignacio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8 AM to 5 PM.
  • Guests under 13 years old are not allowed in the spa.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-out is available.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of BZD 310 per vehicle (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Lodge at Chaa Creek, San Ignacio

    • Does The Lodge at Chaa Creek offer free cancellation for a full refund?
      Yes, The Lodge at Chaa Creek does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Lodge at Chaa Creek?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Lodge at Chaa Creek?
      Yes, there's free self and extended parking. Parking spots may be limited. RV/bus/truck parking is available.
    • Is there a pool at The Lodge at Chaa Creek?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 5 PM.
    • Are pets allowed at The Lodge at Chaa Creek?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Lodge at Chaa Creek?
      You can check in from 2:00 PM to 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
    • Are there restaurants at or near The Lodge at Chaa Creek?
      Yes, there's an onsite restaurant. Nearby restaurants include Benny's Kitchen (2.7 mi), Xu Guan Qi Chinese Restaurant (4.3 mi), and Rolson Cocina (4.9 mi).
    • Is airport shuttle service offered by The Lodge at Chaa Creek?
      Yes, an airport shuttle is available from 7:00 AM to 3:00 PM on request. The charge is BZD 310 per vehicle one way.
    • What is there to do near The Lodge at Chaa Creek?
      Recommended spots to visit include Belize Botanical Gardens (2.8 mi) and Xunantunich (3.5 mi), along with Cahal Pech Mayan Ruins (5.5 mi) and Green Iguana Conservation Project (5.8 mi).

    Recent reviews

    Exceptional 9.6 From 15 reviews

    Exceptional 10.0
    Terrific place but not all rooms have ac.
    Dede, us4 night trip
    Good 6.0
    The property is amazing; the food is excellent. Everyone is superfriendly. The beds were mildewed and no amount oc changing sheets or disinfectant could change this. Onsite guides were mixed - some were excellent; others were average. There si a lot to do right n the property , and the property os beautiful. Not impressed by their lack of concern tot he mildew issue. Yes, they tried to correct it but never followed up to make sure we were ok (which we were not) - we were going to extend our stay but decided not to.
    PDoris, us2 night romance trip
    Exceptional 10.0
    Extraordinarily beautiful setting and wonderful staff.
    us2 night trip
    Exceptional 10.0
    Worth every penny!!! Stay here.
    From the second we arrived to even after we left, Chaa Creek exceeded all expectations and had the best service of any place we’ve traveled. The staff is SO attentive and thinks of things before you do. We arrived to fresh sorrel drink and then we got all our tours (Tikal and ATM Cave day trips, horseback riding to organic farm, sunset canoeing, birdwatching, medicinal trail hike and more) settled for rates better than the other hotels in the area. We stayed at a nearby hotel on our last night in San Ignacio bcs Chaa was booked and they even arranged flights for us and picked us up from that hotel to drive us to the airport, even though we were staying elsewhere! At dinner in the evenings, they’d find us to make sure we knew the time and info of the next day’s tours. We HIGHLY recommend this place, great for families and couples alike. Worth every single penny. Food was fantastic and accommodations were beautiful, too. Woke up to toucans and howler monkeys and started our day in a hammock. We recommend taking a small plane to get here via Tropic Air, the airstrip is so close and it’s beautiful to see the country from the sky. Thank you to all the staff who made this experience exceptional, we will be telling our stories of Chaa Creek for years to come.
    Michael, us3 night trip
    Exceptional 10.0
    Spectacular in every way!
    This place is heaven on earth! Absolutely spectacular! The service, the views, the tours, the accommodations are beyond belief. Every meal was astounding! The chef has a gift. I cannot say enough how unbelievably amazing this place is. The people and service are fabulous. I hope I will have the opportunity to return someday.
    Rachael, us4 night family trip
    Exceptional 10.0
    Amazing property. Lots to do & see. Great for a family traveling with young children.
    us4 night family trip
    Exceptional 10.0
    Magical Place!
    A great experience at a really fantastic resort. It's a beautiful place, full of amazing things to do, from the river canoeing and innertubing, to hiking, to cave tubing, to Mayan ruins, to our favorite - horseback riding. It's a bucket-list kind of place, in our family's opinion, and we will be going back!
    Nishith, us2 night family trip
    Exceptional 10.0
    Hotel was GREAT!!!!! Do know it’s a 20 min $30 taxi each way to get into town
    John, us3 night trip with friends
    Exceptional 10.0
    Five stars - excellent food,location, service and overall experience.
    Julie, us3 night trip
    Exceptional 10.0
    Toller Ausgangspunkt für den Dschungel und Kultur
    Großartige Lodge mit vielfältigen Angeboten, in der wir beim nächsten Mal länger bleiben würden, um von dort aus verschiedene Ausflüge zu machen.
    de2 night trip

    The Lodge at Chaa Creek, San Ignacio

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