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Ascott Gurney Penang

4.0 star property
Family-friendly hotel with 2 outdoor pools, near Gurney Drive

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Photo gallery for Ascott Gurney Penang

Front of property - evening/night
Reception
2 outdoor pools, sun loungers
Private kitchen
One Bedroom Executive Seaview
In the heart of Downtown George Town, Ascott Gurney Penang offers a vibrant retreat. Enjoy 2 outdoor pools with sun loungers and a children's pool featuring a waterslide. With free in-room WiFi, laundry services, and helpful staff always ready to assist.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Waterslide
  • Room service
  • Business center
  • Meeting rooms
  • Limo/town car service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CA $127
CA $141 total
includes taxes & fees
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio Twin City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2022
Down duvet
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview

One Bedroom Executive Seaview

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2022
Down duvet
  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Studio King City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2022
Down duvet
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 59 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

32-inch Smart TV with satellite channels, TV

Studio Premier King City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Dining table
  • 107 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Executive Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Executive Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King Club

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

Two-Bedroom Premier Club

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe Twin City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down comforters, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Premier King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Club

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Club

  • Sleeps 2
  • 2 Twin Beds

View all photos for One-Bedroom Premier Club

Premium bedding, down comforters, in-room safe, individually decorated

One-Bedroom Premier Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King City View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe Twin Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Deluxe King Sea View

Premium bedding, down comforters, in-room safe, individually decorated

Studio Deluxe King Sea View

  • Sleeps 2
  • 1 King Bed
Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
The price is CA $93
CA $114 total
includes taxes & fees
Jun 30 - Jul 1
JEN Penang Georgetown by Shangri-La
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About the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250

What's nearby

  • Gurney Drive - 2 min walk - 0.2 km
  • Gleneagles Penang Medical Centre - 3 min walk - 0.3 km
  • Gurney Plaza - 17 min walk - 1.5 km
  • Penang Times Square - 3 min drive - 2.3 km
  • KOMTAR - 4 min drive - 2.7 km

Getting around

  • Penang Intl. Airport (PEN) - 33 min drive
  • Penang Sentral - 35 min drive
  • Tasek Gelugor Station - 38 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Corner Club - ‬7 min walk
  • ‪Hachiban Izakaya 八番 - ‬4 min walk
  • ‪Cafe' Laurel - ‬5 min walk

About this property

Ascott Gurney Penang

Ascott Gurney Penang puts you just a 5-minute drive from Gurney Drive and Gurney Plaza. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a 24-hour fitness center and a children's pool. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 271 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2000
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • 2 outdoor pools
  • Waterslide
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children

Children & extra beds

  • Rollaway beds are available for MYR 150.0 per night

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Policies

This property uses a grey water recycling system.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

Also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Does Ascott Gurney Penang offer free cancellation for a full refund?

Yes, Ascott Gurney Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ascott Gurney Penang?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Ascott Gurney Penang?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.

Is parking offered on site at Ascott Gurney Penang?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Ascott Gurney Penang?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Ascott Gurney Penang and nearby?

Ascott Gurney Penang has 2 outdoor pools and a 24-hour fitness center.

Are there restaurants at or near Ascott Gurney Penang?

Yes, there's an onsite restaurant.

What's the area around Ascott Gurney Penang like?

Ascott Gurney Penang is in Downtown George Town, a short 3-minute walk from Gurney Drive and 18 minutes' walk from Gurney Plaza.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Ocean view
Food
Breakfast
Shopping malls
Pool
Weather
Scenery

What guests liked

  • Breakfast was great with a wide spread of choices and sumptuous and delicious options. (4 reviews)
  • The pool area was great, with a separate kids' pool featuring slides and a shower "mushroom" that was a lot of fun. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Ideal hotel

Nice clean modern hotel with big rooms, lots of space. Great views from hotel room and fantastic breakfast. Location is ideal for food court and various restaurant plus Gurney Plaza.
donald, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Had a great stay!
Janarthini, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend

Spacious apartment like room with kitchenette, washer dryer and ocean view,. Extremely happy with the whole package and would certainly recommend and stay again. Good location for shopping and dining.
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peggy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jize, 2-night trip
Verified Expedia guest review

10/10 Exceptional

samuel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Love the infinity pool and free upgrade to a suite, thank you, we enjoyed and will come back again
Sylvia, 4-night romance trip
Verified Expedia guest review

8/10 Very good

James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good location
anshuman, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Devony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was the second time we stayed at the Ascott within a month. We were in Penang for over three weeks to celebrate the Chinese New Year with our family in Penang. We decided to stay here again on the same trip. We like the amenities offered by Ascott such as the in-room washer and dryer, spacious room layout and excellent staff service. We walked to Gurney Plaza shopping mall and avoided the headaches of finding parking in the crowded shopping mall garage. This is a great hotel and we will certainly stay here again in the future.
Choon Bee, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and convenient
Valentine, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Yang Jonathan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a great place for holidays!
Yang Jonathan, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice and comfortable
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a wonderful place to stay, and everything is close by, would love to come back and stay again!
Yang Jonathan, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was courteous and helpful. Their service was superb and friendly. Once we asked for extra towels and we forgot to disable the do-not-disturb switch. Then I suddenly realized that and looked out the peek hole, and was astonished to find the room service staff standing patiently waiting for me. I was very apologetic and very grateful for their dedication. The view from our room was excellent. The only setback from our experience was the parking: (1) we had to go to the reception to validate the parking pass every time we were leaving the parking garage. Sometimes there was a line at the reception and we had to wait for other guests to check in to the hotel before the staff could validate our parking pass. That wasn't a good way to get out of the garage, and a problem if you are on a time crunch. (2) If you park in the multistorey garage instead of the basement, you will have to drive up the multilevel spiral ramp untill you get to the top floor to park. You just go round and round nonstop until you reach the top. The spiral ramp is not very wide so we were worried about scratching our vehicle going up or down the ramp. In general, it was a pretty good hotel and we appreciated the space in our room and the washer/dryer that were inside the room. We would stay here again despite the parking inconvenience that was described above.
Choon Bee, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

4 nights over CNY
Anthony, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The shops in the mall next door was convenient. Not walkable to major attractions. Had to use Grab always.
Rohini, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Narinder Singh Sidhu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review