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All properties in Palenque, Palenque, Chiapas, Mexico

Chan-Kah Resort Village Convention Center & Maya Spa, Palenque

Family-friendly hotel in Palenque with spa and outdoor pool

  • Free Internet and free parking
From
$86 CAD

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Junior Suite - Balcony
  • Exterior
Exterior. Image 1 of 57
1 / 57Exterior
9.0.Superb.
  • Beautiful place!!

    Mar. 27, 2021

  • Beautiful jungle surrounds to our cabin and a nice large swimming pool. Even saw (and…

    Nov. 7, 2020

See all 241 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 80 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 37 min walk
  • Museo de Sitio Palenque - 37 min walk
  • Misol-Ha Waterfalls - 6.6 mi / 10.6 km
  • Cascadas de Roberto Barrios - 20.4 mi / 32.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite

Location

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 37 min walk

What’s around

Landmarks

  • Palenque National Park - 14 min walk
  • Aluxes Eco Park - 15 min walk
  • Palenque Archaeological Zone - 37 min walk
  • Museo de Sitio Palenque - 37 min walk
  • Misol-Ha Waterfalls - 6.6 mi / 10.6 km
  • Cascadas de Roberto Barrios - 20.4 mi / 32.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 16 min drive

At a glance

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Playground on site
  • Free pool cabanas
  • Pool umbrellas
  • Arcade/game room

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 12
  • Conference space size (meters) - 1
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Yard
  • Number of living rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Y TEMAZCAL CHAN-KAH. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Dining

Lum - This restaurant specializes in international cuisine.

Ya’x - Onsite bar.

Small print

Also known as

  • Chan-Kah Resort Village Palenque
  • Chan-Kah Resort Village Convention Center Maya Spa Palenque
  • Chan-Kah Resort Village Convention Center Maya Spa
  • Chan-Kah Village Convention Center Maya Spa Palenque
  • Hotel Chan-Kah Resort Village Convention Center & Maya Spa
  • Chan-Kah Resort Village Convention Center & Maya Spa Palenque
  • Chan Kah Resort Village
  • Chan-Kah Village Convention Center Maya Spa
  • Chan-Kah Resort Village
  • Chan Kah Resort Village Convention Center Maya Spa
  • Chan-Kah Resort Village Convention Center & Maya Spa Hotel
  • Chan-Kah Resort Village Convention Center & Maya Spa Palenque
  • Chan-Kah Village Palenque
  • Chan-Kah Village
  • Chan-Kah Resort Village Hotel Palenque
  • Chan Kah Hotel Palenque
  • Chan Kah Hotel Village
  • Chan Kah Hotel Village
  • Chan-Kah Resort Village Hotel Palenque

Optional extras

Rollaway beds are available for MXN 300.00 per night

Breakfast costs between MXN 180 and MXN 225 for adults, and MXN 90 and MXN 150 for children (approximately)

Cribs/Infant beds are available for MXN 300.00 per night

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 15 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Chan-Kah Resort Village Convention Center & Maya Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, Lum offers international cuisine. Nearby restaurants include La Selva (2.5 mi), La Vita é Bella (2.6 mi), and Pizzas Expres (2.7 mi).
  • Chan-Kah Resort Village Convention Center & Maya Spa has a spa and an outdoor pool, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    This is an amazing place. The food is good and the setting is unique

    Joseph, 2 night trip, Nov. 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very close to the archeological site. It took only a few minutes to drive there.

    2 night family trip, Feb. 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    I really enjoy the surroundings in the Resort. It was awesome! The staff, amenities and service was great. The only thing we did not like it's that we found Cockroaches.

    2 night family trip, Jan. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    it's a wonderfull site with really open people and an excellent service thanks to ricardo

    3 night romance trip, Jan. 14, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Chan-Kah has the feel of being in the jungle. The trees and shrubs are beautiful. The pool is clean and ample and the place is quiet and peaceful until the monkeys start to scream. That is exciting as well.

    3 night family trip, Jan. 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    I loved that the hotel was in the jungle. I heard howler monkeys from my room and could appreciate the jungle from the lovely pool. It was also very private.

    1 night trip, Jan. 5, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Rooms were clean and spacious. Food was good serving staff excellent. Check in and out fast. Close to Palenque ruins. We drove in from last nubes so it had all the creature comforts we were looking for.

    Lucy, 3 night family trip, Nov. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great for access to the Palenque Ruins

    We stayed at Chan-Kah in the off-season, end of August, with hardly anyone else there. The room was an individual cabana, with nice beds, great A/C (needed as it was 36 - 37C outside and humid). Staff spoke essentially no English, but we got along ok. The pool was warm, too warm for laps, but nice for a soak. We heard the monkeys that others spoke about, but didn't see any. The location, proximity to the Palenque Ruins, was great. Also not too far to town. But, you need a car, really, to get around conveniently.

    David, 2 night business trip, Aug. 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Beautiful place to stay! very relaxing with nice swimming pools, spacious rooms and clean, the beds are very comfortable. I will recommend this resort.

    1 night family trip, Aug. 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Welkome guests you can do better. Explane the auroco and

    2 night trip, Aug. 18, 2019

    Verified Expedia guest review

See all 241 reviews