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Seadust Cancun All Inclusive Family Resort, Cancun
All-inclusive beachfront resort with free water park, near Aquaworld
- Free buffet breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
From$551 CAD$358 CAD
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
7.8.Good.1,256 verified Hotels.com guest reviews
Almost everything was wonderful! Staff, cleanliness, pool, and beach were great. Food was…
Mar. 18, 2020
There was lots of activities every day for kids and adults. The entertainment stuff was…
Mar. 12, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe377 positive mentions
Quiet254 positive mentions
Transportation options202 positive mentions
Dining options191 positive mentions
Convenient171 positive mentions
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 505 guestrooms
- Daily housekeeping
- On the beach
- 10 restaurants and 10 bars/lounges
- Full-service spa
- 3 outdoor pools
What’s around
- In Zona Hotelera
- Aquaworld - 11 min walk
- Cancun Interactive Aquarium - 26 min walk
- La Isla Shopping Mall - 29 min walk
- Delfines Beach - 40 min walk
- Maya Cancun Museum - 24 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Club Ocean View Suite with Jacuzzi
- LUXURY SUITE
- Sunset Suite
- Ocean Front Suite-Adults Only
- FAMILY SUITE
Location
- In Zona Hotelera
- Aquaworld - 11 min walk
- Cancun Interactive Aquarium - 26 min walk
What’s around
Landmarks
- In Zona Hotelera
- Aquaworld - 11 min walk
- Cancun Interactive Aquarium - 26 min walk
- La Isla Shopping Mall - 29 min walk
- Delfines Beach - 40 min walk
- Maya Cancun Museum - 24 min walk
- Ballenas Beach - 10 min walk
- Marlin Beach - 11 min walk
- Luxury Avenue Shopping Mall - 14 min walk
- Kukulcan Plaza Shopping Mall - 16 min walk
- Tequila Museum - 26 min walk
Getting around
- Cancun Intl. Airport (CUN) - 19 min drive
- Airport shuttle (surcharge)
At a glance
Hotel size
- This hotel has 505 rooms
- This hotel is arranged over 12 floors
Arriving/leaving
- Check-in time 3:00 PM-10:00 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account which will enable you to manage your booking.
Required at check-in
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting/childcare*
- Free children's club (ages 1 - 12)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
- Onsite garage
In the hotel
Taking the kids?
- Children's club (free)
- Supervised childcare/activities (free)
Food and drink
- Free buffet breakfast daily
- 10 restaurants
- 10 bars/lounges
- 2 coffee shops/cafés
- Snack bar/deli
- Beach bar
- Swim-up bar
- Poolside bar
- 24-hour room service
Things to do
- Beach sun loungers
- Beach umbrellas
- Number of outdoor pools - 3
- Children's pool
- Fitness facilities
- Outdoor tennis court
- Full-service spa
- Spa treatment room(s)
- Fitness classes on site
- Miniature golf on site
- Playground on site
- Volleyball on site
- Golfing nearby
- Scuba diving nearby
- Nightclub
- Free water park access
- Beach towels
- Waterslide
- Tennis on site
- Spa tub
- Swim-up bar
- Steam room
- Pool sun loungers
- Sauna
- Pool umbrellas
- Arcade/game room
- Billiards or pool table
Working away
- Conference space
- Meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free grocery shopping service
- Hair salon
- Luggage storage
- Porter/bellhop
Facilities
- Year Built - 2006
- Elevator
- ATM/banking
- Designated smoking areas (fines apply)
- Garden
- Terrace
Accessibility
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Wheelchairs available on site
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
Things to enjoy
- Number of living rooms
- Balcony
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 55-inch Smart TV
- Satellite TV channels
Stay connected
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Special features
All inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Kids' club
Entertainment
Not included
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- In-room minibar (some restrictions)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
- Climbing wall
- Fitness facilities
- Miniature golf
- Tennis
- Volleyball
- Ziplining
- Kids club
- Childcare
Kids' club
- Supervised activities for children ages 12 years old and younger
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Spa/beauty facilities and services
- Offsite tours
Spa
Seadust Elegance Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
Le Maison de Michelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Big Ben - This steakhouse serves dinner only. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La Creperie - Onsite café. Open daily.
Big Ben - This steakhouse serves dinner only. Open daily.
Samurai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Food Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
La Creperie - Onsite café. Open daily.
Recreation
On Site
- Fitness facilities
- Outdoor tennis court
- Sauna
- Spa tub
- Steam room
- Tennis on site
- Fitness classes on site
- Miniature golf on site
- Playground on site
- Volleyball on site
- Free water park access
Nearby
- Golfing nearby
- Scuba diving nearby
Small print
Also known as
- Seadust Cancun Family Resort All Inclusive
- Seadust Cancun Family All Inclusive
- Seadust Cancun Family Resort
- Seadust Family Resort
- Great Parnassus Family Resort All Inclusive
- Great Parnassus Family Inclus
- Great Parnassus Family Resort All Inclusive
- Seadust Cancún All Inclusive Family Resort
- Seadust Cancun Family Resort All Inclusive
- Seadust Cancun All Inclusive Family Resort Resort
- Seadust Cancun All Inclusive Family Resort Cancun
- Seadust Cancun All Inclusive Family Resort Resort Cancun
- Seadust Cancun Family All Inclusive
- Great Parnassus Family Inclus
- Great Parnassus Resort All Inclusive
- Great Parnassus Resort All Inclusive Cancun
- Parnassus All Inclusive Resort
- Parnassus Great
- Parnassus Resort
Optional extras
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of MXN 550 per vehicle (one-way, Maximum occupancy 4)
Airport shuttle service for children costs MXN 550 (one-way)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Children under 12 years old are not allowed in the spa without adult supervision.
Guests under 5 years old are not allowed in the spa.
Parking height restrictions apply.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The property is kept vacant for a minimum of 24 hours between guest stays.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: MXN 26.89 per accommodation, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Seadust Cancun All Inclusive Family Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there are 3 outdoor pools and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
- Yes, there are 10 onsite restaurants, featuring French cuisine. Nearby restaurants include La Capilla Argentina (8-min walk), Mare by Cenacolo (8-min walk), and Casa Rolandi (9-min walk).
- Yes, an airport shuttle is available. The charge is MXN 550 per vehicle one-way.
- No, this resort doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
- Have fun with onsite activities like volleyball, rock climbing, and ziplining and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Seadust Cancun All Inclusive Family Resort also has 10 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.
7.8.Good.1,256 verified Hotels.com guest reviews
- 10.0.Exceptional
So much for the kids to do we never got bored. Great food and so many options the pools were fantastic as well as the beach all around a great resort
7 night family trip, Mar. 2, 2020
Verified Expedia guest review
- 6.0.Good
The property is jn terrible condition, cracks in the room floor, furniture is old and not in good condition, the mirror in my room was so scratched up you couldnt see in it, the patio furniture was dirty, didnt want to sit on it, for the money I paid not worth it. The food had no taste and the same thing over and over, if your going to advertise that you have 8 restaurants then open them for lunch, having to eat at the buffet twice in a day was terrible. Would not come back.
7 night trip with friends, Feb. 24, 2020
Verified Expedia guest review
- 8.0.Very Good
Property was great for kids and had lots of stuff to do. Food was ok, main buffet was a little chaotic and tough to navigate at times.
7 night family trip, Feb. 12, 2020
Verified Expedia guest review
- 8.0.Very Good
It’s a very nice all inclusive family resort. Very clean,less waiter service around pool areas and beach side. Friendly staff. Went twice with family and as couple. Would love to go again.
Deep, 6 night romance trip, Feb. 12, 2020
Verified Expedia guest review
- 8.0.Very Good
Easy to find seating around the pools and beach close to amenities ver friendly staff
7 night trip, Jan. 28, 2020
Verified Expedia guest review
- 4.0.Fair
This property is very worn in places and outdated. Its like stepping into 1992. Although the property was clean and not smelly it was worn in many places. The kids water park was very dangerous with multiple slides have caution tape across water slides and crack on slides and poor paint patch jobs are evident. The main pool also had cement cracks all around it. Our bathroom was also quite poor. The air conditioner was set at 24.5 C during the day and you could not adjust it. The food was not great and we all now are suffering from Travelers diarrhea. We had to ask 3 times for a bottle of water and then we had to buy the water after that. They suggested you refill the bottle from the water fountain and this water tasted terrible so we didn't continue to use it. Coffee was terrible too. The good things were the pool out front was good, the beach is as good as any along the Hotel Zona, the entertainment staff was good, the check-in process was fast and efficient, and all staff was working hard to help guests and keep the place clean. You get what you pay for as it was cheap to stay at, but we would suggest you spend a bit more and stay somewhere else. Overall, they are trying, but the food and drinks are terrible and its dangerous in places.
3 night family trip, Jan. 13, 2020
Verified Expedia guest review
- 10.0.Exceptional
The hotel was good. The food was good. The only thing was, outside of the elevator was smelly and dirty
Carolina, 1 night family trip, Jan. 11, 2020
Verified Hotels.com guest review
- 2.0.Poor
Location : 20 minutes from airport and almost same from downtown Cancun. Beach site
5 night family trip, Dec. 14, 2019
Verified Expedia guest review
- 10.0.Exceptional
It was okay, clean, friendly staff, and family oriented property
4 night family trip, Dec. 8, 2019
Verified Expedia guest review
- 8.0.Very Good
We spent a week here with 15 people in our family. It is a great family resort! The three big pools are great and right in front of the ocean. The kids area and pools are at the opposite end of the resort with no views and barley any seating. All of the staff was great and helpful. We had one run in with the Best Day activity planner when he planned our trip to Ventura Park. He told us all food and alcohol included in this trip. When we arrived at 11am after doing the dolphin show they told us they don't open until 12pm. That was a little bit inconvenient with 5 small children. The food and alcohol was not all included. There was one small buffet included and you had to pay $10 for alcohol for the day..That adds up when there is 10 adults. We voiced our concerns to the salesman. There is a ton of options for food. The big buffet every morning and lunch. We were unaware that it closed every other night for dinner and all of the restaurants in the resort had a dress code. Lighthouse food is amazing! Would not recommend the BigBen Steakhouse. Our rib-eye steak came out white..looked like it had been boiling in water. Great service, not good food. The rooms are nice, could be a bit cleaner. We had an issue with the volume on our TV and the front desk had someone come by right away to fix. Elevator's were quite slow, only 3 working ones for the entire resort..12 floors. The stairwells were extremely hot and smelly. The waiters around the pool were friendly!
GJJ, 7 night romance trip, Nov. 3, 2019
Verified Expedia guest review