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All properties in Ixtapa, Guerrero, Mexico

Ixtapa Palace Resort, Ixtapa

Family-friendly resort with outdoor pool, near El Palmar Beach

  • Free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Water Park
  • Outdoor Pool
Outdoor Pool. Image 1 of 10
1 / 10Outdoor Pool
Paseo de las Garzas #1, Ixtapa, 75555, GRO, Mexico
6.4.Good.
  • Run down , rooms smell of piss and mould. Toilet wouldn’t flush. Shower barely worked…

    Nov. 27, 2018

  • It was a bad experience because the information here regarding the premises differs…

    Aug. 5, 2019

See all 16 reviews
  • Free parking
  • Pool
  • Gym
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 210 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub

Feel at home

  • Playground on site
  • Babysitting or childcare (free)
  • Sofa bed
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave

What’s around

  • Heart of Ixtapa
  • El Palmar Beach - 5 min walk
  • Magic World Aquapark - 2 min walk
  • Delfiniti - 13 min walk
  • Ixtapa Golf Course - 19 min walk
  • Marina Ixtapa - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Senior Suite, 1 Bedroom
  • Studio, 1 Queen Bed

Location

Paseo de las Garzas #1, Ixtapa, 75555, GRO, Mexico
  • Heart of Ixtapa
  • El Palmar Beach - 5 min walk
  • Magic World Aquapark - 2 min walk

What’s around

Landmarks

  • Heart of Ixtapa
  • El Palmar Beach - 5 min walk
  • Magic World Aquapark - 2 min walk
  • Delfiniti - 13 min walk
  • Ixtapa Golf Course - 19 min walk
  • Marina Ixtapa - 20 min walk
  • Marina Ixtapa Golf Club - 26 min walk
  • Vista Hermosa Beach - 34 min walk
  • Ixtapa Island - 4.2 mi / 6.8 km
  • Zihuatanejo Bay - 5.3 mi / 8.5 km
  • La Madera Beach - 6.2 mi / 9.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-7:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar

Things to do

  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Sofa bed

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Ixtapa Palace
  • Ixtapa Palace Resort Resort Ixtapa
  • Palace Magic World Hotel Ixtapa
  • Palace Magic World Ixtapa
  • Ixtapa Palace Magic World Hotel Playa La Ropa
  • Palace Magic World Ixtapa
  • Palace Magic World Hotel Ixtapa
  • Palace Magic World Ixtapa
  • Ixtapa Palace Resort Resort
  • Ixtapa Palace Resort Ixtapa

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 350 per person (approximately)

WiFi is available in public areas for MXN 350 per night (rates may vary)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4 PM - 7:00 PM. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Ruben's Hamburgers (5-min walk), Casa Morelos (7-min walk), and Deborah's Restaurant (8-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and racquetball/squash. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a nightclub and a sauna. Ixtapa Palace Resort also has a fitness center and a picnic area, as well as a garden.
6.4.Good.
  • 4.0.Fair

    The reality was fast from what it's advertised

    The description of the resort here differs broadly from what in reality is. It's an old building with little improvements. The kitchenette doesn't have a stove top. It just have a coffee maker and a microwave oven. Therefore, in my case, I had to spend a lot of money in prepared meals. There are too many bugs inside the rooms, such as ants. The air conditioner several times switched itself from cool to hot air. So, the technician has to make several trips to fix it. They don't provide with an air conditioner remote control. Therefore, the room's temperature is fixed to 24°C. I don't think I'll back to this premises again for a vacation.

    Ismael, 5 night family trip, Aug. 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Bueno en general

    Todo muy bien... solo que me pedían 500 por un control... y como no quiero andar cuidando un control, pues estuve sin ver tv. La habitación muy bonita... solo que la separa Una puerta de la habitación contigua y entraba luz y ruidos... Gracias

    FELICITAS, 3 night romance trip, Aug. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Viaje feliz

    Sin duda regresaría a este hotel nos encanta y a muy buen precio

    Ninel, 2 night family trip, Jul. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente todo y un servicio inigualable! Me encanto!

    2 night trip, May 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    no tiene servicio de cenas, por lo demás todo bien

    2 night trip, Jan. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo muy bien, la atencion la comida la limpieza el personal

    j, 6 night trip, Nov. 2, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Esta bien en gral Puede mejorar en infraestructura y mantenimiento

    Alex, 2 night trip, Oct. 27, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    2 night trip, Mar. 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Mario Alberto, 2 night family trip, Dec. 13, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    1 night trip, Nov. 30, 2019

    Verified Expedia guest review

See all 16 reviews