We arrived early so our room was not ready. The young lady at the counter requested a room be cleaned, we were in our room in less than an hour. The hotel has free parking and breakfast. The room was clean and comfortable. Breakfast was ok, standard eggs, sausage, oatmeal and potatoes. Along with other cold, grab and go options. There is plenty of space to sit and eat.
There were two workers at the desk when I arrived. The manager (Heather) ignored me, made no contact, no acknowledgment at all. Even if she had to step away, acknowledging a guest would have been well received. Considering I was the only person waiting while the other young lady was helping another guest.
Prior to choosing this property, I called to verify the room and shuttle service. We were unable to use the shuttle. I called to schedule the shuttle and was informed the driver was gone for the day. I attempted to set it up again, only to be informed it did not run. Initially I was instructed when the shuttle driver leaves the maintenance man will provide transport. Our room was not cleaned and we returned late so obtaining towels was a challenge. The young lady at the desk was very helpful at night. She was able to find hand and dry towels. The hotel is not close to anything. I would not stay here again. We checked out early, due to the inconsistencies and overall service. The young women I interacted with were very helpful. They are the saving grace for the high review.