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Hearthstone Lodge by Bear Country

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Exterior
Balcony
32-inch LCD TV with digital channels, TV, DVD player
32-inch LCD TV with digital channels, TV, DVD player
8 bedrooms, individually decorated, individually furnished

Overview of Hearthstone Lodge by Bear Country

Hearthstone Lodge by Bear Country

3.0 star property
3-star ski-in/ski-out resort with ski storage, near Sun Peaks Resort

8.2/10 Very good

251 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Lounge area
  • Refrigerator
Map
3170 Creekside Way, Sun Peaks, BC, V0E 5N0

Room options

About this area

What's nearby

  • Sun Peaks Resort - 1 min walk

Getting around

  • Kamloops, BC (YKA) - 55 min drive

Restaurants

  • Bottoms Bar & Grill - 2 min walk
  • Masa's - 2 min walk
  • Morrisey's - 3 min walk
  • Powder Hounds Restaurant - 3 min walk
  • Voyageur Bistro - 4 min walk

About this property

Hearthstone Lodge by Bear Country

Hearthstone Lodge by Bear Country allows you more time for skiing with ski-in/ski-out access, plus you'll be 0.1 mi (0.1 km) from Sun Peaks Resort. After a relaxing soak in one of the 2 spa tubs, you can grab a bite to eat at one of the 4 restaurants or unwind with après-ski drinks at the bar/lounge. Skiers will appreciate access to ski storage. Fellow travelers say good things about the helpful staff and location.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • The check-in location differs from the property location; to check in, go to Hearthstone Lodge, 3170 Creekside Way, Sun Peaks
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (19 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 15.75 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Ski-in/ski-out access
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Sledding nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 2 spa tubs

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • German

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • 8 bedrooms

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Toaster
  • Cookware, dishes, and utensils

More

  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 50.00

Parking

  • Self parking costs CAD 15.75 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hearthstone By Bear Sun Peaks
Hearthstone Lodge Sun Peaks
Hearthstone Sun Peaks
Hearthstone Lodge Bear Country Sun Peaks
Hearthstone Lodge Bear Country
Hearthstone Bear Country Sun Peaks
Hearthstone Bear Country
Hearthstone Lodge by Bear Country Resort
Hearthstone Lodge by Bear Country Sun Peaks
Hearthstone Lodge by Bear Country Resort Sun Peaks

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hearthstone Lodge by Bear Country?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hearthstone Lodge by Bear Country?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hearthstone Lodge by Bear Country?
Yes. Self parking costs CAD 15.75 per night.
What are the check-in and check-out times at Hearthstone Lodge by Bear Country?
You can check in from 4:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge of CAD 50.00. Contactless check-out is available.
What is there to do at Hearthstone Lodge by Bear Country and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course.
Are there restaurants at or near Hearthstone Lodge by Bear Country?
Yes, there are 4 onsite restaurants. Nearby restaurants include Powder Hounds Restaurant (3-min walk), Voyageur Bistro (4-min walk), and Bottoms (12-min walk).
Does Hearthstone Lodge by Bear Country have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Hearthstone Lodge by Bear Country like?
Hearthstone Lodge by Bear Country is a short 1-minute walk from Sun Peaks Resort and 3 minutes' walk from Platter Lift Ski Lift. Travelers say the area is very walkable, and great for skiing.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

William, 1-night trip
Verified Expedia guest review

6/10 Good

The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Jo-ana, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 2-night trip
Verified Expedia guest review

8/10 Very good

Staff was amazing
Tom, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

There is no staff during office hour or maybe it is off season
Minh, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Samuele, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Le stationnement était payant.
Josee, 2-night romance trip
Verified Expedia guest review

6/10 Good

There was no one at the front desk when we got there. It was an inconvenience for us to phone them then they didn’t answer, and tried it again and again. For the third time, they finally answer and told them we need to check in. We requested more coffee but that never came. We stayed 2 nights. Room is clean otherwise, plus spacious and there’s kitchenette so that’s a plus.
Wincell, 2-night family trip
Verified Expedia guest review

6/10 Good

Location of this hotel has a huge advantage for skiers. Hotel is old but clean. Only one elevator in peak hours made waiting time long especially you have luggages for check out. I used stairs most of the time during my stay and they are bright and clean.
Man, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is perfect, Queen loft rooms have lots a space for 2 people.
Patricia, 2-night trip with friends
Verified Expedia guest review