Hotel Amainah Bacalar

Photo gallery for Hotel Amainah Bacalar

Primary image
Terrace/patio
Terrace/patio
Premium bedding, down comforters, Select Comfort beds
Premium bedding, down comforters, Select Comfort beds

Overview of Hotel Amainah Bacalar

Hotel Amainah Bacalar

3.5 star property
Lakefront hotel with outdoor pool, near Cenote Cocalitos

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Boulevard Costero de Bacalar Sur, Ext Mza 5 Lote 313 Int 601, Bacalar, QROO, 77930
Main amenities
  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Spa services
  • Beach shuttle
  • Terrace
  • Air conditioning
For families
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Lake Bacalar - 2 min drive
  • Laguna Bacalar Ecological Park - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 33 min drive
  • Corozal (CZH) - 51 min drive
  • Beach shuttle (surcharge)

About this property

Hotel Amainah Bacalar

A great choice for a stay in Bacalar, Hotel Amainah Bacalar features a marina. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a terrace are other features.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining

What to do

  • Beach shuttle (surcharge)
  • Kayaking
  • Sailing
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Marina

Accessibility

  • Closed captioned TV
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi

Food and drink

  • Chef
  • Champagne service
  • Griddle

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Breakfast costs between MXN 150 and MXN 500 per person (approximately)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

Also known as

Hotel AMAINAH Bacalar Hotel
Hotel AMAINAH Bacalar Bacalar
Hotel AMAINAH Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Amainah Bacalar offer free cancellation for a full refund?
Yes, Hotel Amainah Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Amainah Bacalar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Amainah Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hotel Amainah Bacalar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Amainah Bacalar?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Amainah Bacalar?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hotel Amainah Bacalar and nearby?
Have fun with onsite activities like kayaking, sailing, and motor boating. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Hotel Amainah Bacalar?
Yes, there's an onsite restaurant. Nearby restaurants include Nixtamal (2.5 mi), NAO Japanese Fusion (2.5 mi), and Christian's tacos (2.7 mi).
What's the area around Hotel Amainah Bacalar like?
Hotel Amainah Bacalar is located on the waterfront, a short 1-minute walk from Lake Bacalar and 4 minutes' walk from Cenote Cocalitos.

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Margarito, Lauro, Cesar, Luis, y me falta uno mas que me ayudó super en mi viaje! Salimos en los kayaks temprano por la recommendia de los muchachos. Me encanto el desayuno y las comidas de el chef. Voy a regresar para mi cumpleaños en noviembre!!!! MUCHAS gracias
marissa, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

very nice
Harlan, 3-night trip with friends
Verified Expedia guest review