Guests
All properties in Townsville, Queensland, Australia

The Palmer Collective, Townsville

4-star hotel with outdoor pool, near Magnetic Island Ferry Terminal

  • Free WiFi and free parking
From
$81 CAD

Image gallery

  • The Palmer Collective, Townsville
  • The Palmer Collective, Townsville
  • Outdoor Pool
  • Deluxe Room, 1 Queen Bed - Bathroom
  • The Palmer Collective, Townsville
The Palmer Collective, Townsville. Image 1 of 22
1 / 22The Palmer Collective, Townsville
12 14 Palmer Street, Townsville, 4810, QLD, Australia
8.2.Very Good.
  • Amazing stay....perfect hosts. Excellent beds, rooms were spotless. A++++

    Nov. 18, 2021

  • Clean, friendly and within walking distance to almost everything.

    Nov. 15, 2021

See all 118 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Convenient
Safe
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 118 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • 1 outdoor pool
    • Room service
    • Air conditioning

    For families

    • Cribs/infant beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In South Townsville
    • Magnetic Island Ferry Terminal - 17 min walk
    • Maritime Museum of Townsville - 3 min walk
    • Perc Tucker Regional Gallery - 5 min walk
    • Museum of Tropical Queensland - 11 min walk
    • Cultural Centre Townsville - 11 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed
    • Deluxe Room, 1 Queen Bed

    What’s around

    Landmarks

    • In South Townsville
    • Magnetic Island Ferry Terminal - 17 min walk
    • Maritime Museum of Townsville - 3 min walk
    • Perc Tucker Regional Gallery - 5 min walk
    • Museum of Tropical Queensland - 11 min walk
    • Cultural Centre Townsville - 11 min walk
    • ReefHQ Aquarium - 11 min walk
    • Queensland Country Bank Stadium - 13 min walk
    • Catholic Diocese of Townsville - 13 min walk
    • Castle Hill - 15 min walk
    • The Strand Beach - 15 min walk

    Getting around

    • Townsville, QLD (TSV) - 8 min drive
    • Townsville Station - 29 min walk
    map
    See on map
    12 14 Palmer Street, Townsville, 4810, QLD, Australia

    At a glance

    Hotel size

    • This hotel has 118 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2 PM-8:00 PM
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Rydges Townsville - 23 Palmer Street, Townsville QLD 4810Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Number of spa tubs - 1
    • Golfing nearby
    • Kayaking nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Water skiing nearby
    • Pool umbrellas

    Services

    • Front desk (limited hours)
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 52-inch TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Credit card charges are subject to an extra charge

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for AUD 30.0 per stay
    • Rollaway beds are available for AUD 50.0 per stay

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    The photos in this description reflect the brand standard and are provided for illustrative purposes only.

    Guests can rest easy knowing there's a smoke detector on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Townsville Central Hotel
    • Townsville Central Hotel (formerly Ibis Townsville)
    • Townsville Central Hotel
    • The Palmer Collective Hotel
    • The Palmer Collective South Townsville
    • The Palmer Collective Hotel South Townsville
    • Townsville Central
    • Ibis Townsville
    • Townsville Central Hotel formerly Ibis Townsville
    • Central Hotel formerly Ibis
    • Townsville Central formerly Ibis Townsville
    • Central formerly Ibis
    • Townsville Central Hotel (formerly Ibis Townsville)
    • Ibis Townsville

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The Palmer Collective does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 8:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Coffee Dominion (5-min walk), MJ & Co Espresso Bar (5-min walk), and A Touch of Salt (5-min walk).
    • Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. The Palmer Collective also has a garden.
    8.2.Very Good.
    • 10.0.Exceptional

      The Palmer Collective

      Fantastic people, excellence of service, wonderful features. Totally recommend this hotel!

      Elisa, 2 night trip, Nov. 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Thanks for having us

      Some renovations where happening at tge time of our stay. Both the reception people mafe everything so great that u would even renovations happening. Lovely, clean, really comfortable bed and so close to everything,

      Chantelle, 4 night trip with friends, Nov. 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      road trip

      super friendly managers during our stay. undergoing renovations with security fence being installed during our stay.

      andreas, 1 night trip, Nov. 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good room excellent bed and pillows room was very comfortable and close to a lot of eating venues,very nice stay I would stay their again

      Susan, 4 night trip with friends, Oct. 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The couple running hotel very friendly and welcoming to all their guests

      Catherine, 3 night family trip, Oct. 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Marika

      We enjoyed our stay close to everything really

      Marika, 2 night trip, Aug. 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great overnight stay, good access to restaurants. Checkout excellent with staff very friendly.

      Heather Gwenda, 1 night romance trip, Aug. 19, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Bathroom was small but overall clean,comfortable, friendly and convenient

      3 night romance trip, Aug. 12, 2021

      Verified Wotif guest review

    • 8.0.Very Good

      Good location. Quiet, clean, friendly. Will stay again.

      Alan, 2 night trip, Aug. 6, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Location, property is under going major renovation, no dining area onsite at this time also 3 rd floor closed due to renovation We didn’t hear any noise as it was the weekend and I don’t think tradies were working so don’t know what noise levels would be like during the week

      1 night family trip, Jul. 30, 2021

      Verified Expedia guest review

    See all 118 reviews