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Hilton Garden Inn Toronto/Ajax

3.0 star property
3-star hotel in Ajax with restaurant and bar/lounge

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Hilton Garden Inn Toronto/Ajax

Photo gallery for Hilton Garden Inn Toronto/Ajax

Lobby
Terrace/patio
Exterior
Deluxe Room, 1 King Bed
Breakfast and dinner served, American cuisine

Overview of Hilton Garden Inn Toronto/Ajax

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
500 Beck Crescent, Ajax, ON, L1Z1C9
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
Feel at home
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking

Two queen beds non smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed evolution room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

One king bed evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for 1 king jr suite evolution non smoking

1 king jr suite evolution non smoking

1 king jr suite evolution non smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • Heart of Ajax
  • Lake Ontario - 8 min drive
  • Toronto Zoo - 15 min drive

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 46 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 48 min drive
  • Ajax Station - 6 min drive
  • Whitby Station - 7 min drive
  • Oshawa Station - 14 min drive

Restaurants

  • McDonald's - 14 min walk
  • Jollibee - 11 min walk
  • The Keg Steakhouse + Bar - Ajax - 15 min walk
  • Starbucks - 18 min walk
  • Buffalo Wild Wings - 16 min walk
Map

About this property

Hilton Garden Inn Toronto/Ajax

At Hilton Garden Inn Toronto/Ajax, you'll be within a 15-minute drive of Toronto Zoo. Guests can visit the fitness center for a workout or grab a bite to eat at Great North American Gril, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this eco-certified hotel include refrigerators and microwaves.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1998 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Swimming pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Great North American Gril - This restaurant specializes in American cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 9.95–16.95 for adults, and CAD 9.95–16.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for CAD 15.0 per night
  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125.00 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hilton Garden Inn Toronto/Ajax
Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Ajax Hilton
Hilton Ajax
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Hilton Garden Inn Ajax
Hilton Ajax
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Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax

Frequently asked questions

Does Hilton Garden Inn Toronto/Ajax offer free cancellation for a full refund?
Yes, Hilton Garden Inn Toronto/Ajax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Toronto/Ajax?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Toronto/Ajax?
Yes, there's a pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Hilton Garden Inn Toronto/Ajax?
Yes, cats and dogs are welcome. There's a charge of CAD 125.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Toronto/Ajax?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Toronto/Ajax?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Hilton Garden Inn Toronto/Ajax?
No, this hotel doesn't have a casino, but Pickering Casino Resort (7-min drive) is nearby.
What is there to do at Hilton Garden Inn Toronto/Ajax and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Toronto/Ajax?
Yes, Great North American Gril offers American cuisine.
What's the area around Hilton Garden Inn Toronto/Ajax like?
Hilton Garden Inn Toronto/Ajax is in the heart of Ajax, a short 1-minute walk from Ajax Convention Centre.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dominique, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Labour Day Long weekend
Katrice, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gilles, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not sure how they got their 8.6 rating
I booked this hotel after reading the reviews and thought with a rating of 8.6 I could expect a clean room... I kid you not, pulling down the sheets on not one, but both beds it was clear that the sheets had been slept in. They were creased and bunched and had makeup stains, hair and crumbs on them. I called down to the front desk asking for at least one bed to be remade. Aside from the fact the man on the phone seemed very unbothered by my discovery, he sent someone up right away. A few minutes later a man shows up with just a top sheet. I asked where the rest of the bedding was and he pointed at the sheet and proceeded to replace just the top sheet. I asked him if he could please replace the fitted sheet, as that was what was dirty. He said "I don't know" and came back with pillow cases. I asked again if he could bring me a fitted sheet and said "I don't think so" finally I got him to agree to bring me another top sheet and just made the bed myself. The whole situation was bizarre and if it wasn't for the fact that it was after midnight and I was exhausted from traveling all day I would have left. The front desk staff was definitely helpful, they were pleasant upon check in and were appalled by my experience the night before.
abbey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Johannes, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Was ok stay
The stay was fine, beds were uncomfortable, shower head broke, toilets didn’t flush.
JODIE, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Edmund, 1-night trip
Verified Hotels.com guest review