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All properties in Karon, Phuket (province), Thailand
1 room, 2 adults

Novotel Phuket Karon Beach Resort and Spa, Karon

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
568 Patak Road Karon Beach, Muang, Karon, Phuket, 83100, Thailand

Luxury resort with 3 restaurants, near Karon Beach
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
Food
Food is all right

Novotel Phuket Karon Beach Resort and Spa, Karon

  • Deluxe Room (King)
  • Superior Room
  • Superior Room
  • Standard Room
  • Family Suite (Junior, Fun)
  • Suite (Plunge Pool)
  • Suite (Paradise King)
  • Standard Room
  • Romantic Suite (Plunge Pool, Junior)
  • Family Suite (Fun)

What’s around Novotel Phuket Karon Beach Resort and Spa, Karon

Landmarks

  • Karon Beach - 3 min walk
  • Karon Beach Roundabout - 8 min walk
  • Karon Market - 15 min walk
  • Karon Temple - 16 min walk
  • Dino Park Mini Golf - 37 min walk
  • Kata Beach - 2.5 mi / 4 km
  • Kata Porpeang Market - 2.4 mi / 3.8 km
  • Simon Cabaret - 2.5 mi / 4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 78 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golfing nearby
  • Waterslide
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Russian
  • Thai

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

In Balance Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Horizon - This restaurant specializes in international cuisine and serves breakfast only.

Joe Kools Pool Grill - This poolside restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Ocean's Restaurant - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Champions Sports Bar - Overlooking the pool, this sports bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Novotel Phuket Karon Beach Resort and Spa, Karon’s small print

Also known as

  • Talay Karon Beach Resort
  • Novotel Phuket Karon Beach Resort Spa
  • Novotel Phuket Karon Beach Resort Spa
  • Novotel Phuket Karon Spa Karon
  • Novotel Phuket Karon Beach Resort and Spa Karon
  • Novotel Phuket Karon Beach Resort and Spa Resort
  • Novotel Phuket Karon Beach Resort and Spa Resort Karon

Policies

Please note that the credit card used for payment at the time of booking need to be shown upon check-in. The hotel reserves the right to deny the check-in or collect an alternate payment method if the card used for the purchase cannot be presented.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of THB 550 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Phuket Karon Beach Resort and Spa, Karon

  • Is there a pool at Novotel Phuket Karon Beach Resort and Spa?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Novotel Phuket Karon Beach Resort and Spa?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Novotel Phuket Karon Beach Resort and Spa?
    Yes, there's free self parking. Parking spots may be limited.
  • Is airport shuttle service offered by Novotel Phuket Karon Beach Resort and Spa?
    Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
  • What are the check-in and check-out times at Novotel Phuket Karon Beach Resort and Spa?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Phuket Karon Beach Resort and Spa?
    Yes, there are 3 onsite restaurants.

Recent reviews

Very Good 8.4 From 589 reviews

Fair 4.0
This hotel has a lot of potential but is in serious need of some attention to detail. Overall I would have to say if I had not prepaid this hotel in full in advance we would have only stayed for 1 night and not 7. The 3 deal breakers for me are: Dampness, Cleanliness and Lack of Internet. Dampness: Upon arrival we were given a ground floor family room. (4112). The room I suspect is for overflow use only as no one would agree to spend a week there. It smelled of mold, there was no aircon on prior to arrival and was so damp it felt like a cold sauna. The bed sheets were actually wet to the touch. Many things in both rooms where we stayed were dirty. The headboards of both beds were disgusting. Not sure what was on them but they have not been cleaned in months, if ever. The door to the bathroom was similar. The curtains were filthy and the hard surfaces in general could use a thorough cleaning and this practice needs to be brought into routine.
Stephen, ca7 night trip with friends
Very Good 8.0
Nice hotel for families
This hotel is pretty nice for families. The room was clean and nice. But the free wifi didn't work well. It was really slow. The pools are great and the breakfast was fantastic. It was worth every penny I paid. The restaurants are little bit pricy considering the portions they serve. I was little bit surprised to see that the chairs in the lobby area and restaurants are kind of dirty with lots of stains and there are some lust on the lamps in the room. It would be nice if that can be changed. The staffs are excellent. They are always polite, smiling, ready to help. Overall, I enjoyed staying in this Novotel.
ca2 night family trip
Very Good 8.0
Bathroom
Service excellent. Shower in our bathroom was not comfortable. Very strange.
Frank, th5 night trip
Very Good 8.0
Perfect for young families!
We stayed here with my sister-in-law and her family - This hotel is perfect for young families!! The pool could do with an upgrade, and some days it was difficult to get poolside service ordering food + drinks. But apart from that, we loved our stay here. Take advantage of their amazing day spa! They offer unbelievable specials which makes it much more affordable and much better than massages down the road.
Rozanna, au3 night trip
Very Good 8.0
Perfect location for a family holiday
We had an amazing stay at NOVOTEL it’s a perfect location close to the beach and just enough night life. The room was spacious and comfortable. The breakfast were if high quality with good variety. The only negatives we experienced were that the rooms were only cleaned very late in the day - this could be due to peak season - but I think 2pm is too late even in busy times. Also the pool needs new grouting as the missing grouse has create sharp edges in the pool that are painful and could be dangerous. Would definitely go back again !!
Sonia, za6 night family trip
Exceptional 10.0
Got SO much more than we bargained for!!
What an amazing experience. We spent 15 days at this hotel and did day trips from there. The staff were friendly and responsive. Every request was met. The room was spacious and quality furnishings. Our children had no complaints. They were treated with respect and loved every minute. The beach is literally across the road and took about 3 minutes to get there. Spectacular beach! We swam at the beach everyday. The hotel has so many pools that none of them were ever full at any given time, even though we were there over peak season. Palmy was the hostess that paid us special attention and I will go back to this hotel anytime just because of her!!
za14 night family trip
Exceptional 10.0
Great resort!
Jennifer, us2 night romance trip
Very Good 8.0
Beautiful hotel next to a not so nice beach.
The hotel is located at the edge of the Karon beach not far from the shops and restaurants. The drawback was the very busy and noisy street that can be a bit scary to cross in order to access the beach. Overall the hotel was very acceptable with clean and spacious room. It had beautiful and maintained gardens with very inviting swimming pools. I would definitely recommend this hotel but I was disappointed with the condition of the Karon beach and for this reason I will not be returning to this area.
Peter, us3 night trip
Exceptional 10.0
We'll Be Back!
After a disaterous check in where they had us in a Deluxe(???) room right outside of a VERY busy and noisy street, we were moved to a room on the 4th floor, too far for me to walk (recent foot surgery) We were then moved to a lovely room within jumpin distnce of the pool. All settled in we were told that we had been upgraded to a plunge pool suite! But I didnt want to move again! 4th time {sad face} However the lovely Paula and Jane said no worries they would move us and to enjoy a cold beverage by the pool. Apparently our room had electrical problems. From then on our stay was PERFECT. Food really good,; super fun themed buffets, great for kids!, fantastic slide, play room upstairs, HappY Hour for the grown ups. A very kind and professional staff. We make this trip every year to see our grandson, and we will most def be making reservations here again!
Chery, us1 night family trip
Exceptional 10.0
Every Thing and More!
After several mix ups w rooms (1. Noisy next to busy rd 2. Many flights hard to navigate 3. Just right but electrical problems) 4. Upgrade and the fabulous hotel staff unpacked every thing for us while we sat and sipped mojitos by pool. So wonderful gor my 5 year old granson who we wete visiting. Playroom, kids activities. Bubbles in kids pool, free icys, wonderful nightly themed buffets. Cant wait to come to this fabulous hotel on our next stay.
Chery, us9 night family trip

Novotel Phuket Karon Beach Resort and Spa, Karon

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