10/10 Exceptional
31 Mar 2023
Verified traveller
2-night trip
Verified Hotels.com guest review
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Villa Massis Luxury Jungle Villas
Mountain hotel in San Ignacio with spa and outdoor pool
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Villa Massis Luxury Jungle Villas
Photo gallery for Villa Massis Luxury Jungle Villas
Overview of Villa Massis Luxury Jungle Villas
10.0 out of 10 Exceptional
10.0/10 Exceptional
Property highlights
- Pool
- Air conditioning
- Pet-friendly
- Free parking
- Free WiFi
- Laundry facilities
Bullet Tree Falls Village, San Ignacio, Cayo
Main amenities
- Housekeeping (on request)
- Near the beach
- Full-service spa
- Outdoor pool
- Breakfast available
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Children's pool
- Airport shuttle
- Air conditioning
- Garden
Feel at home
- Children's pool
- Cookware, dishware, and utensils
- Connecting/adjoining rooms available
- Television
- Garden
- Laundry facilities
Room options
View all photos for Luxury Penthouse
Luxury Penthouse
View all photos for Luxury Penthouse
Luxury Penthouse
View all photos for Luxury Villa, 1 King Bed, Non Smoking, Bathtub (Jungle Villa)
Luxury Villa, 1 King Bed, Non Smoking, Bathtub (Jungle Villa)
View all photos for Luxury Suite
Luxury Suite
About this area
Getting around
Restaurants
- Pop's Restauraunt - 7 min drive
- Erva's - 7 min drive
- Crave, House of Flavour - 7 min drive
- Hode's - 7 min drive
- Tolacca Smokehouse - 8 min drive
About this property
Villa Massis Luxury Jungle Villas
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Tourism Gold Standard (Belize)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and CovidClean (Safehotels - global expert)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 75 fee; reservations required for on-site testing
This information is provided by our partners.
At a glance
Hotel size
- 5 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in time from 3:00 PM - 9:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- There is no front desk at this property
- Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Prior to arrival, you must complete online registration via a secure link
- You will be asked to provide the property with a copy of your passport after booking
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 at check-out
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only)*
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
- Onsite parking available only on request
- Free onsite self parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
- Barbecue grills
- Private dining
- Private picnics
Traveling with children
- Children's pool
- Grocery/convenience store
- Fence around the pool
What to do
- Helicopter/airplane tours
- Beach nearby
- Bicycle rentals nearby
- Ecotours nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Ziplining nearby
Working away
- Coworking spaces
Services
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 2 buildings/towers
- Built in 2020
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- An outdoor pool
- Full-service spa
- Lockers available
Accessibility
- Wheelchair-accessible concierge desk
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Area rugs in public areas
- Smooth flooring in public areas
- Thin carpet in public areas
- Tile flooring in public areas
- Hardwood flooring in public areas
- Gravel flooring in public areas
- Cobblestone flooring in public areas
Room amenities
Be entertained
- 36-inch Smart TV
- Digital TV channels
- Netflix
Home comfort
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Soundproofed rooms
- Premium bedding
- Tempur-Pedic mattress
What to enjoy
- In-room massage
- Individually furnished and decorated
Freshen up
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
- Printer
Food and drink
- Chef
- Champagne service
- Mini-fridge
- Microwave
- Toaster
- Free bottled water
- Cookware, dishes, and utensils
- Paper towels
More
- Housekeeping (on request)
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly cleaning products provided
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Spa
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- Service fee: 20 percent
Optional extras
- Full breakfast is offered for an extra charge of approximately USD 20–30 for adults, and USD 15–20 for children
- Airport shuttle service is offered for an extra charge of USD 225 per vehicle (one-way, maximum occupancy 4)
- Laundry facilities are available for an extra charge of USD 50 per day
Renovations and closures
The property will be renovating from August 11 2023 to October 15 2023 (completion date subject to change). The following areas are affected:
- Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Children & extra beds
- Airport shuttle service for children up to age 17 costs USD 0 (one-way)
Pets
- Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
- Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
On-site PCR COVID-19 testing is available for a USD 75 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of Tourism Gold Standard (Belize).
This property affirms that it adheres to the cleaning and disinfection practices of:
- COVID-19 Guidelines (CDC)
- Safe Travels (WTTC - Global)
- CovidClean (Safehotels - global expert)
- WELL Health-Safety Rating (IWBI)
- COVID-19 Guidelines (WHO)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Property Registration Number HOT08725
Also known as
Massis Jungle San Ignacio
Villa Massis
Frequently asked questions
Reviews
10.0
Exceptional
10.0/10
Cleanliness
10.0/10
Staff & service
10.0/10
Property conditions & facilities
10.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Feb 2023
Villa Massis is a Must!
Michelle
Michelle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2022
Gregory
Gregory, 4-night family trip
Verified Hotels.com guest review
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