Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Photo gallery for Four Seasons Resort The Nam Hai, Hoi An, Vietnam

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers

Overview of Four Seasons Resort The Nam Hai, Hoi An, Vietnam

VIP Access

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5.0 star property
Beachfront hotel in Dien Ban with spa and beach bar

9.6/10 Exceptional

299 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
Map
Block Ha My Dong B, Dien Duong Ward, Dien Ban, Quang Nam
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Hoi An Ancient Town - 14 min drive
  • Marble Mountains - 19 min drive
  • My Khe Beach - 34 min drive
  • Dragon Bridge - 44 min drive

Getting around

  • Da Nang Intl. Airport (DAD) - 53 min drive
  • Da Nang Station - 54 min drive
  • Airport shuttle (surcharge)

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and Ayurvedic treatments. The Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Bed rails

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Basketball
  • Shopping
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Patio
  • Yard
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

The Restaurant - This restaurant specializes in international cuisine and serves breakfast and lunch.
The Beach Restaurant - This beachfront restaurant specializes in Vietnamese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 288
  • Christmas Eve (24 December) Gala Dinner per child: USD 144 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 412
  • New Year's Eve (31 December) Gala Dinner per child: USD 206 (from 5 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 250 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Children under 17 years old are allowed in the family pool only.

Also known as

Nam Hai Dien Ban
Nam Hai Hotel Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam
Four Seasons Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam
Four Seasons Resort The Nam Hai Hoi An Vietnam
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Dien Ban
Four Seasons Resort The Nam Hai, Hoi An, Vietnam Hotel Dien Ban

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.5/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were so kind and pool areas amazing. We really enjoyed the serene atmosphere
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Easily one of the best hotels in the world.
Amazing Property. Service and Food were top notch. Also love the location. We Will come back.
One of the 3 Pools.   This is the only one that allow children under 14, but that worked out fine - not crowded.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING . This property is one of the best I have ever stayed at around the world. The staff is unbelievable. They always knew exactly what we needed before we even knew!!!! Thank you to Bryan and the entire team for making my family feel extremely welcome and comfortable. We have already started planning our trip back to Vietnam. See you soon.
3-night family trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay at Four Seasons. Excellent service and if you want to get away and enjoy a peaceful getaway, I recommend a stay here. If, however, you want to explore, shop and wine and dine outside the hotel, you will need to travel outside. The hotel is close to downtown Hoi An but probably a bit too far in my opinion. In any case, restful the stay was and that was what we wanted!
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely beautiful n private hotel. The private beach was wonderful.
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nigel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it, love all the pools and villas. Our stay was good. Nice breakfast.
Tanny, 1-night trip with friends
Verified Expedia guest review