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All properties in Antigua Guatemala, Sacatepequez, Guatemala
1 room, 2 adults

Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala

4.5-star4.5 stars
3a Calle Oriente No 28 A, Antigua Guatemala, Sacatepequez, 03001, Guatemala

Luxury hotel with 2 restaurants, near Central Park
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This hotel is beautiful and very peaceful. The room was very clean and well organized.…Mar. 9, 2020
  • Service staff were not very accommodating. Nothing blatantly bad but you would expect…Feb. 22, 2020

Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala

from $128 CAD
  • Standard Room
  • Standard Room, 1 King Bed, Jetted Tub
  • Deluxe Room
  • Executive Suite
  • Executive Suite, 1 King Bed
  • Executive Suite, 1 King Bed
  • Junior Suite
  • Deluxe Suite
  • Suite
  • Superior Suite, Jetted Tub
  • Superior Suite, 1 King Bed, Jetted Tub
  • Standard Spa Living
  • Suite Spa Living
  • Superior Suite Spa Living
  • Standard Room

What’s around Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala

Landmarks

  • Central Park - 8 min walk
  • Santa Catalina Arch - 9 min walk
  • Antigua Guatemala Cathedral - 9 min walk
  • Jade Maya Factory and Museum - 2 min walk
  • Las Capuchinas Convent - 5 min walk
  • Choco Museum - 6 min walk
  • House of the Giants - 8 min walk
  • Santa Clara Convent - 8 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 66 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Hair dryer
Be entertained
  • 42-inch Smart TV
  • Premium TV channels
Stay connected
  • Free newspaper
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Refrectorio - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Tenedor Del Cerro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

  • Hotel Museo Spa Casa Santo Domingo is listed in the 2013 Condé Nast Traveler Top 100 List.

Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala’s small print

Also known as

  • Hotel Casa Santo Domingo Antigua Guatemala
  • Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
  • Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala
  • Casa Santo Domingo Antigua Guatemala
  • Casa Santo Domingo
  • Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
  • Museo Spa Casa Santo Domingo Antigua Guatemala
  • Museo Spa Casa Santo Domingo
  • Museo Spa Casa Santo Domingo
  • Hotel Casa Santo Domingo Antigua Guatemala
  • Hotel Museo Spa Casa Santo Domingo Hotel

Policies

This property charges a fee of USD 45 per night for use of the sofabed.
This property will place an authorization in credit card for the total of the stay for any bookings where payment will be made on site instead of at the time of booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for GTQ 40.0 per day

Full breakfast is offered for an extra charge of GTQ 20 per person (approximately)

Cribs/Infant beds are available for GTQ 8.0 per day

Pets are allowed for an extra charge of GTQ 61 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of GTQ 60 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala

  • Does Hotel Museo Spa Casa Santo Domingo offer free cancellation for a full refund?
    Yes, Hotel Museo Spa Casa Santo Domingo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Museo Spa Casa Santo Domingo?
    Yes, there's free self parking.
  • Is there a pool at Hotel Museo Spa Casa Santo Domingo?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Museo Spa Casa Santo Domingo?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of GTQ 61 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Museo Spa Casa Santo Domingo?
    You can check in from 4:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Museo Spa Casa Santo Domingo?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Hotel Museo Spa Casa Santo Domingo?
    Yes, an airport shuttle is available. The charge is GTQ 60 per person roundtrip.

Recent reviews

Superb 9.2 From 522 reviews

Exceptional 10.0
Classy 5-star Guatemala retreat
What an incredible property! My wife and two children (7 and 9) and I stayed here earlier this month (pre-COVID lockdowns) and were amazed by everything Casa Santo Domingo had to offer. Our room was gorgeous and enormous. The grounds were stunning. The pool was quiet and calm. And all three restaurants on property were equally impressive for their quality of food and service. It was our first trip to Guatemala, and we can't wait for the opportunity to return....and stay at Casa Santo Domingo in lovely Antigua de Guatemala.
Jeremy, us3 night family trip
Exceptional 10.0
One of the Best Hotels in the World
What a unique and special hotel!!
Renee, us3 night trip
Very Good 8.0
Overall Great Hotel
Pros: Beds are really comfortable. The grounds are immaculately maintained. Staff was friendly. The view from the room absolutely beautiful. Close the city center. Cons: 1) the room door was almost impossible to open and close. You have to use the key to lock the door once you are inside. If I felt an emergency, I would never get out. The lock was very tricky. 2) If you don’t put the don’t disturb sign on your door, staff will bother you. I think staff came to my room 3 times through out the day. The hospitality is great but a little over kill. 3) For Guatemala, the price was too high. I understood I was renting a more expensive hotel but once I got there I found just as nice hotels for a lot cheaper price. I think the museum increases the price but once you seen it once, you wouldn’t want to see it again. Someone the statues are quite creepy, and I hated walking passed them everyday. Lol. 3) They allow street vendors at the front gate. Security doesn’t stop them. Actually, the vendors hang out with security. There are at least three people begging you to buy cheaper junk. They don’t accept no for an answer. You have to be rude. 4)The concierge pickup was different that posted. I was a solo travel. hotels.com posted $60 round trip. They charge $50 one way for a solo travel. Returning to the airport, I used Uber which was $27. ) Despite the Cons, I would stay again if I wanted to Splurge
Sonya, us5 night trip
Good 6.0
Beautiful grounds and mediocre stay for the money
The grounds is beautiful and love the art work. I would recommend taking the free shuttle to the sister property on top of the hill with magnificent views and sculpture gardens. The walls were really thin therefore you can hear people talking throughout the night. The bed is super hard and uncomfortable. The hot tub was lukewarm. The really disappointing factor was there's no complimentary water in the rooms. There were plastic water bottles for sale, it's so terrible for the environment.
Kathy, us1 night trip
Exceptional 10.0
Excelente
Great
Juan, us2 night trip
Exceptional 10.0
Amazing
This place is amazing. Honestly everyone needs to experience this wonderful hotel. So much history and beauty, the staff go above and beyond. Rooms are clean and comfortable. I wish I stayed at this hotel longer.
Adriana, us1 night business trip
Exceptional 10.0
Happy ut confused
We enjoyed the stay very friendly and warm staff the only thing was when I booked the stay I was under the impression the breakfast was included and I was charged for breakfast even know you advertise the breakfast was included
Jerry, us2 night family trip
Very Good 8.0
Lo único que no me gusto fue un trato no muy apropiado en el front desk por lo demás espectacular
LIZBETH, us2 night family trip
Exceptional 10.0
Incredible Experience
This place is amazing. The grounds are beautiful and you can spend days without even having to leave the hotel. The spa is a dream and all the services excellent. Bar and restaurant on property are not to be missed.
Rodolfo, us2 night trip with friends
Good 6.0
hotel review
Hotel staff was constantly entering your room for diverse reasons. I understand staff just tries to make guests feel comfortable, but attention was annoying. I wasnt a fan of the catholical symphony in the background all day long...
ie3 night business trip

Hotel Museo Spa Casa Santo Domingo, Antigua Guatemala

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