Mercure Warszawa Grand

Photo gallery for Mercure Warszawa Grand

Primary image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Mercure Warszawa Grand

UNESCO Sustainable Travel Pledge

Mercure Warszawa Grand

4.0 star property
4-star hotel in Centrum with 2 restaurants and bar/lounge

8.8/10 Fabulous

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $86
Price available on 09/04/2022
Map
Krucza 28, Warsaw, Masovia, 00-522
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Rollaway/extra beds
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Centrum
  • Palace of Culture and Science - 2 min drive
  • Old Town Square - 7 min drive
  • Old Town Market Place - 7 min drive

Getting around

  • Frederic Chopin Airport (WAW) - 12 min drive
  • Modlin (WMI-Warsaw-Modlin Mazovia) - 34 min drive
  • Warszawa Srodmiescie Station - 13 min walk
  • Warsaw Central Station - 15 min walk
  • Warszawa Srodmiescie WKD Station - 17 min walk
  • Centrum Station - 10 min walk

About this property

Mercure Warszawa Grand

Located near a train station, Mercure Warszawa Grand is a great choice for a stay in Warsaw. Guests can visit the fitness center for a workout or grab a bite to eat at Grands Brasserie, which serves breakfast and is one of 2 restaurants. The central location and access to public transport get great marks from fellow travelers. The property is just a short walk to public transportation: Centrum Station is 10 minutes away.

Languages

English, French, German, Italian, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 85 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • French
  • German
  • Italian
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Dining

Grands Brasserie - This restaurant serves breakfast only.
WINESTONE - This restaurant specializes in international cuisine and serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 55 per person (approximately)

Children & extra beds

  • Rollaway beds are available for PLN 70.0 per night

Pets

  • Pets are allowed for an extra charge of PLN 50 per pet, per night

Parking

  • Self parking costs PLN 85 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Grand
Mercure Grand Warszawa
Mercure Warszawa
Mercure Warszawa Grand
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Hotel Warsaw
Mercure Warszawa Grand Warsaw
Mercure Hotel Warsaw
Mercure Hotel Grand
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Warsaw
Mercure Warszawa Grand Hotel Warsaw

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

The hotel is very clean, breakfast area is amazing and the food is great. I wish some of the staff members were friendly. I wish I could give this place a 5 star review but not.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in that hotel already couple times and it was always good experience.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sure to be back!
Great location and very nicely refurbished hotel with quite some tradition in Warsaw!
Michal, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

I was extremely disappointed after staying at the Mercure last week. I was awoken at 3am in the morning by a woman next door to me making extremely loud, violent threats. On making the hotel aware & asking if the woman could be removed from the hotel, they told me there was nothing that could be done meaning I had to change rooms to one in which the air con didn't work. I had 3 hours sleep that night. In the morning, I again complained, explaining that I felt unsafe to stay in the hotel for another night if the guest was allowed to stay but was again told there was nothing that could be done, despite having recordings of the woman's aggressive outbursts. I did not stay another night at the hotel & would sadly not stay there again given the experience I had. It is a shame that violent & aggressive hotel guests are valued more than the safety of all of the other guests, particularly during the current crisis in Europe.
Lucy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed last at the Grand Hotel Warsawa in 1976, and although it is not nearly as formal and classic as it was back in its heyday, it is actually much more fun and practical, all at a reasonable price. I give this hotel high marks and can recommend it without reservation
RUSSELL, 2-night trip
Verified Expedia guest review

4/10 Fair

Golan, 3-night trip
Verified Expedia guest review

8/10 Very good

I was disappointed to find that the steam room in the women's part of the fitness area would not work.
Kathryn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

8/10 Very good

location
Jack, 3-night trip
Verified Expedia guest review

2/10 Poor

Orysia, 3-night trip
Verified Expedia guest review