Sheraton Shenzhen Futian Hotel

Photo gallery for Sheraton Shenzhen Futian Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Shenzhen Futian Hotel

Sheraton Shenzhen Futian Hotel

5.0 star property
Luxury hotel with 1 indoor pools, connected to the convention center, near Coco Park

8.2/10 Very good

361 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $131
Price available on 08/08/2022
Map
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 18 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 22 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Shenzhen Bantian Station - 12 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Futian Station - 8 min walk
  • Gangxia Station - 9 min walk

About this property

Sheraton Shenzhen Futian Hotel

Located near a train station, Sheraton Shenzhen Futian Hotel is a great choice for a stay in Shenzhen. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mezzo Italian Restaurant, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this luxurious hotel. Fellow travelers like that it's just a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes away and Futian Station is 8 minutes.

Languages

Chinese (Mandarin), English, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (86112 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Russian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.
The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 218 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 22 2022 to August 31 2022 (dates subject to change):
  • Swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

酒店入住整体感觉很不错,已经是第二次入住了。由于疫情不能出市,过来体验一下很不错。 酒店的游泳池很不错,早餐也很丰富。工作人员服务很仔细。Lobby的工作人员也很nice,礼貌!值得推荐
Wei, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The lobby was so fantastic The room was so big and quiet.
Wei, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not friendly, check in was slow.
Lucas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great getaway in Futian
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location, very friendly staff. Gym and pool were under renovation which was not disclosed at the time of the booking but there is a smaller temp gym and was offered to use the pool facilities at the St. Regis 👍
KC, 2-night business trip
Verified Expedia guest review

8/10 Very good

reat service, not luxurious
This is a nice, clean hotel that takes great care of their guests. I had several special requests during my 5 days stay which they were always happy to accommodate whether the check in person, Lucky, the concierge staff who helped me send FedEx which is not so easy for a foreigner, the cleaning staff, the F and B manager and even the wait staff. Staying there for 5 days and eating the buffets for every meal since I was there for a conference, I did find that the variety of food could have been improved. The Italian restaurant, Mezzo, also needs to improve its offerings in my opinion. Overall, it is not particularly luxurious from Western standards.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

The sign of hotel was not obviously shown in front of the hotel, so we needed to take some time to look for it. We celebrated our anniversary there and the hotel put in some romantic decorations and offered us a complimentary cake which was very delicious, we really appreciated it. Overall the hotel was great, if the buffer breakfast could provide more varieties then it would be excellent.
Jenny, 1-night romance trip
Verified Expedia guest review

4/10 Fair

the rooms smelled
Mark, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel and location is great. The room was huge, a very pleasant surprise. The shower wasn’t great as just a shower wand and the water wasn’t hot. The room was freezing and the temperature control wasn’t working well. There was mould under the mirror in the bathroom
2-night business trip
Verified Expedia guest review