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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls

4-star4 stars
5195 Magdalen St, Niagara Falls, ON, L2G 3S6, Canada

4-star hotel with spa, near Clifton Hill
  • Free continental breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Room was amazing super large and really well done. The staff were friendly and took care…Aug. 4, 2020
  • What a great hotel! The rooms are HUGE but cozy and very clean. Great location to walk…Aug. 4, 2020

Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls

from $120 CAD
  • Standard Room, 1 King Bed, Steam Shower
  • Deluxe Room, 1 King Bed, Steam Shower
  • Standard Room, 1 King Bed, Jetted Tub
  • Deluxe Room, 1 King Bed, Jetted Tub

What’s around Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls

Landmarks

  • Clifton Hill - 5 min walk
  • Skylon Tower - 11 min walk
  • Fallsview Indoor Waterpark - 12 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Casino - 14 min walk
  • Rainbow Bridge - 18 min walk
  • Cave of the Winds - 34 min walk
  • Niagara Falls State Park - 38 min walk

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 37 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • Niagara Falls Station - 4 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Health club
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Sterling Inn. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls’s small print

Also known as

  • Sterling Inn Spa Niagara Falls
  • Sterling Inn Spa
  • Sterling Spa Niagara Falls
  • Sterling Inn Spa an Ontario's Finest Inn
  • Sterling an Ontario's Finest
  • Sterling & An Ontario's Finest
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel
  • Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
  • Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CAD 200.00 per stay

Optional extras

Self parking costs CAD 17.00 per day with in/out privileges

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls

  • Does Sterling Inn & Spa - an Ontario's Finest Inn offer free cancellation for a full refund?
    Yes, Sterling Inn & Spa - an Ontario's Finest Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sterling Inn & Spa - an Ontario's Finest Inn?
    Yes. Self parking costs CAD 17.00 per day.
  • Are pets allowed at Sterling Inn & Spa - an Ontario's Finest Inn?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sterling Inn & Spa - an Ontario's Finest Inn?
    You can check in starting at 4 PM. Check-out time is noon.
  • Are there restaurants at or near Sterling Inn & Spa - an Ontario's Finest Inn?
    Yes, there's an onsite restaurant. Nearby restaurants include The Keg Steakhouse and Bar (3-min walk), Antica Pizzeria (4-min walk), and Mama Mia's (6-min walk).
  • What is there to do near Sterling Inn & Spa - an Ontario's Finest Inn?
    Recommended spots to visit include Clifton Hill (5-min walk) and Skylon Tower (11-min walk), along with Fallsview Indoor Waterpark (12-min walk) and Casino Niagara (12-min walk).

Recent reviews

Exceptional 9.4 From 1,663 reviews

Very Good 8.0
Cleanliness is an issue
After checking in, we appreciated the upgrade to a better room without asking. However, the room was unclean. The floors should have been better cleaned, there was a cobweb from a pot light on the ceiling, one of the screws of a top vent completely unscrewed, a spot on the toilet seat, unclean table and chairs but worst of all was the hair in and around the jacuzzi. We informed the front staff right away who moved us to another better room. I also pointed out the issues to the GM in our first room. She asked us to inspect the second room where we saw similar issues. She wouldn't provide a reason for the cleanliness but cleaned the room herself with front staff while we waited. It was disappointing as this hotel is highly rated but they did what they could to rectify the situation. The GM did give us the option to leave if we were unhappy but after a long day and having made reservations at their spa for the next day, this wouldn't have been so easy. Even ended up killing a centipede in the bathroom during our stay. For the future, we may choose to stay elsewhere but use their spa which was an excellent experience.
Jerrin, ca2 night trip
Exceptional 10.0
xcellent choice
Amazing. Great room and excellent service
Luigi, ca1 night trip
Exceptional 10.0
Modern, comfortable, luxurious and romantic!
Beautiful spacious room! The room is larger than I expected (perhaps bc we got a corner unit??), and it is beautifully decorated. The bed is comfortable, but the pillows are abit disappointing. There is a large sitting area and a balcony. The bathroom is roomy and I absolutely love their steam shower! It was a pleasant surprise that the included breakfast is actually "breakfast in bed" !! So they deliver the breakfast to your room. A very nice way to end a romantic getaway.
Olivia D, ca1 night trip
Exceptional 10.0
Beautiful place
Second visit to Sterling Inn and Spa. Great place, nice big luxurious rooms, great service and quiet. Will definitely be back again
Scott, ca1 night trip
Exceptional 10.0
Amazing!
Sterling did everything to help us celebrate our anniversary - room upgrade during a quiet time, professional staff at the desk and throughout the hotel, amazing spa. The room/suite was unlike any we've ever enjoyed, fantastic style and simply enormous (about 1,200 sq ft)!
Paul, ca3 night trip
Very Good 8.0
Nice but cold
Everything about the hotel was very good except that the air vents were aimed directly at the bed. It was a hot day and so the A/C was on a lot. When it was on we had to quickly hide under all of the blankets and when it was off we would quickly overheat. If the cold air was directed to one side or the other it would have been quite pleasant.
Teresa, ca1 night trip
Exceptional 10.0
Birthday Get Away
What a beautiful room and so well laid out. One of the best in the Niagara area that i have been to. Willbe my go to place from now on. The breakfast was unexpected and so wonderful in the room.
Tim, ca1 night trip
Exceptional 10.0
Excellent
Took a quick spontaneous trip to Niagara Falls, the room was clean and absolutely stunning! And the extra precautions in place made us feel extra safe.
Mariah, ca1 night trip
Very Good 8.0
Lovely stay in Niagara close to the Falls.
Overall very please with stay. Large room with comfy bed and pillows, happy with breakfast, great provided robe and slippers. Appreciated that shampoos and conditioner were free of toxic ingredients and cruelty free. Friendly concierge staff. Room was ready at time of check-in. Areas for improvement: sound travels from hallway and floor above making it hard to sleep, coffee could be better as it was very watered down, bathroom door knob completely broken so we were unable to close and lock door. Fee to park at hotel, should be free of charge when staying as a guest.
Stephanie, ca1 night trip
Very Good 8.0
Very nice large room. The bed was very comfortable but extremely noisy getting on and off. Our television reception was horrible. It kept going all pixelated which was very annoying.
Shawna, ca1 night trip

Sterling Inn & Spa - an Ontario's Finest Inn, Niagara Falls

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