The Ritz-Carlton Jakarta, Pacific Place

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place

Choose dates to view prices

The Ritz-Carlton Jakarta, Pacific Place features a free kids' club and puts you just steps from Pacific Place and Kidzania. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and PASOLA Jakarta serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Istora MRT Station is 10 minutes away.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CA $304
CA $368 total
includes taxes & fees
Oct 30 - Oct 31

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Larger Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Larger Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a large window with a city view.

Club Room, Multiple Beds, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Pacific Suite, Club Lounge Access

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Pacific Suite, Club Lounge Access

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mayfair, Club Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Mayfair, Club Suite, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite, Club Lounge Access

A hotel room with a large bed, a TV, a desk, and a view of the city.

The Ritz-Carlton Suite, Club Lounge Access

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Club Lounge Access

A hotel room with a large bed, a sitting area with a sofa and a table, a city view through the window, and a cityscape visible outside.

Presidential Suite, Club Lounge Access

  • City view
  • 330 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Royal Suite, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Royal Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room, 1 Double Bed, Non Smoking

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premium Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Premium Room, 1 Double Bed, Non Smoking

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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includes taxes & fees
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About the area

Map
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

What's nearby

  • Pacific Place - 1 min walk - 0.1 km
  • Kidzania - 2 min walk - 0.2 km
  • ASHTA District 8 - 14 min walk - 1.3 km
  • Plaza Senayan - 17 min walk - 1.5 km
  • Gelora Bung Karno Stadium - 4 min drive - 2.2 km

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 24 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive
  • Kuningan Station - 5 min drive
  • Pancoran Station - 5 min drive
  • Rasuna Said Station - 6 min drive
  • Istora MRT Station - 10 min walk
  • Senayan MRT Station - 17 min walk
  • Bendungan Hilir Station - 20 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kopi Kenangan - ‬2 min walk
  • ‪Osteria Gia - ‬1 min walk
  • ‪Sushi Tei - ‬1 min walk
  • ‪Molly Tea 茉莉奶白 - ‬1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

  • The Ritz-Carlton Jakarta, Pacific Place features a free kids' club and puts you just steps from Pacific Place and Kidzania. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and PASOLA Jakarta serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Istora MRT Station is 10 minutes away.

All-inclusive details

  • All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 62 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 6 per day)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center (38750 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles
  • Area rugs in room
  • Thin carpet in room

Room amenities

Be entertained

  • 46-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

PASOLA Jakarta - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24 per person

Children & extra beds

  • Rollaway beds are available for USD 60.0 per day

Parking

  • Valet parking costs USD 6 per day

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 55110, 9120404332264

Also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place offer free cancellation for a full refund?

Yes, The Ritz-Carlton Jakarta, Pacific Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an outdoor pool.

Are pets allowed at The Ritz-Carlton Jakarta, Pacific Place?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's free self parking.

What are the check-in and check-out times at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton Jakarta, Pacific Place and nearby?

The Ritz-Carlton Jakarta, Pacific Place has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near The Ritz-Carlton Jakarta, Pacific Place?

Yes, there's an onsite restaurant, PASOLA Jakarta.

What's the area around The Ritz-Carlton Jakarta, Pacific Place like?

The Ritz-Carlton Jakarta, Pacific Place is a short 13-minute walk from fX Sudirman Mall and 14 minutes' walk from ASHTA District 8.

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Reviews

The Ritz-Carlton Jakarta, Pacific Place Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The Staff were oustanding, room was superb and the food at the lounge which was included in my package was out of this world.
Verified review

10/10 Exceptional

Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too
Verified review

10/10 Exceptional

Hotel was super clean and the staffs were amazing. They went above and beyond to provide us the best service you can possibly think of. They also catered us with late checkout as our flight was in the evening, which is very thoughtful.
Verified review

10/10 Exceptional

Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Verified review

10/10 Exceptional

Excellent Hotel

Amazing/pro/friendly hotel staff. Room was nice n spacious, its my 3rd time staying there and will continue to do so in my next visit to JKT. Cheers!!!
Verified review

10/10 Exceptional

The staff was amazing, I would give 6 stars if I can. The location is also in the central location.
Verified review

10/10 Exceptional

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Verified review

10/10 Exceptional

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
Verified review

10/10 Exceptional

Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Verified review

10/10 Exceptional

This time is completely different experience, room is much newer and much quieter.
Verified review

10/10 Exceptional

To all the workers and staff here at Ritz Carlton Pacific Place! Your impeccable attention to guest experience in nearly every detail is only outshined by the culture and warmth you share with a smile in your greetings; so thank to each and every one of you. It’s all to you; “bagus” Ladies and Gentlemen who remind me every time I stay why we choose Ritz; the last hotel chain I still feel excited to book a room in. So thank you :) With warm regards I bid you farewell, and until next time Thank You! - WALKER
Verified review

10/10 Exceptional

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Verified review

8/10 Very good

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Verified review

10/10 Exceptional

Excellent service, excellent and beautiful staff & everything was great . We felt so good that we didn’t want to leave Highly recommended and Great staff
Verified review

10/10 Exceptional

Staff gave us impeccable service, especially Anna at Breakfast and lunch. Room is beautiful and clean and house keeping kept it that way every night. (4 nights) Would stay again
Verified review

10/10 Exceptional

The staff was amazing, food was plentiful and better than any of the restaurants in the mall, so just save your money for shopping and it at the lounge. We got upgraded to the newly renovated level, it was amazing view and loves the smell of the corridor. Overall, very happy. Well done!
Seating side
Bed side
Verified review

10/10 Exceptional

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
Verified review

10/10 Exceptional

incredible staff and service.
Verified review

6/10 Good

Rooms are newly renovated and very clean. However the hotel is situated right next to a busy major road, and we can hear traffic noise well throughout the night, eventough the room is at 39th floor. The room also lack an area for vanity for the ladies. It is more suited for business travellers. The modern TOTO japanese toilet is quite complicated to figure out what each button does. There are no words, just symbols that sometimes doesn't explain well what the function is. Other than that, the warmth of the staff makes up for all the shortcomings. Overall a good stay but could be better, given the price tag of a 5 star hotel in the heart of the city.
Verified review

10/10 Exceptional

It is awesome.

I stayed on the 23rd floor with my two children and wife last Friday. Thank you for your service. All your services have satisfied me and my family. I want to stay again next time. Especialy I'd like to thank Ms. Ayu as manager.
Verified review

6/10 Good

Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Verified review

10/10 Exceptional

Great experience

This was our last booking of a trip of 4 weeks we booked this hotel because of the location - family and a great shopping mall. what we did not knew before checking a couple of days before that we booked a De Luxe Room, a special deal = included - breakfast - lunch - high tea - dinner - wine - sparkling wine, beer and soft drinks in the CLUB LOUNGE a special check in on the 21th floor were the club lounge is - and our room on the 25th floor the staff was really amazing friendly - remembers your name - excellent service - great food and wine - as much as you like - (too much) the different buffet were fantastic all day long our room was unbelievable, a walk in closet - a bathroom, 2 sinks, a shower for the whole family! great view this was one of our best experience for a little more money
Verified review

10/10 Exceptional

最高の滞在になりました。
Verified review

10/10 Exceptional

クラブラウンジが最高に素晴らしい。顧客サービスはきめ細やかで満足度が高く、次回もここに来たいと感じた。
Verified review

10/10 Exceptional

Vi hade ett fantastiskt rum som var stort som en lägenhet. Då en av oss var förkyld så använde vi mycket room service, som fungerade utmärkt. De indonesiska rätterna rekommenderas. Det kändes som att hotellpersonalen verkligen gjorde sitt yttersta för att vi skulle trivas.