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1 room, 2 adults

ARCOTEL Kaiserwasser Vienna, Vienna

4.5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Great for familiesThis property has good facilities for families.
Wagramer Strasse 8, Vienna, Vienna, 1220, Austria

Luxury hotel with restaurant, connected to the convention center, near Vienna International Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Room
Great room
Food
Food is all right

ARCOTEL Kaiserwasser Vienna, Vienna

from $105 CAD
  • Comfort Room
  • Superior Room
  • Family Suite
  • Suite

What’s around ARCOTEL Kaiserwasser Vienna, Vienna

Landmarks

  • In Donaustadt
  • Vienna International Centre - 6 min walk
  • Messe Wien Exhibition and Congress Center - 32 min walk
  • Wiener Prater - 36 min walk
  • Alte Donau - 8 min walk
  • Donauturm - 17 min walk
  • International Atomic Energy Agency - 18 min walk
  • Donau Zentrum - 23 min walk

Getting around

  • Vienna (VIE-Vienna Intl.) - 17 min drive
  • Vienna Praterstern Station - 30 min walk
  • Vienna Floridsdorf Station - 6 min drive
  • Wien Mitte Station - 7 min drive
  • Donauinsel U-Bahn - 10 min walk
  • Alte Donau U-Bahn - 11 min walk
  • Kaisermuhlen-Vienna International Centre U-Bahn - 15 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Bosnian
  • Bulgarian
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Polish
  • Romanian
  • Serbian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

ARCOTEL Kaiserwasser Vienna, Vienna’s small print

Also known as

  • Arcotel Kaiserwasser
  • ARCOTEL Kaiserwasser Vienna Hotel
  • ARCOTEL Kaiserwasser Vienna Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel Vienna
  • Arcotel Kaiserwasser Hotel
  • Arcotel Kaiserwasser Hotel Vienna
  • Arcotel Kaiserwasser Vienna
  • Arcotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna
  • ARCOTEL Kaiserwasser Vienna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: EUR 50 per night

Optional extras

Self parking costs EUR 24 per day

Housekeeping is offered for an extra charge of EUR 10 per day, varies per unit size

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 0 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 410 reviews

Good 6.0
My experience at ARCOTEL
So it was OK but my executive room included in-room mini bar service only updated every 2-3 days, and had only had 2 bottles of beer and juices (no shots or wine). In-room coffee only refreshed every 2-3 days so I had 2 coffees and then none for 2-3 days. They should be clear of their limitations since I paid for an executive room. The room was good and the cleanliness fine. No issues there
Robert, ca7 night business trip
Poor 2.0
Never again bugs and mice, hotel reponse no refund
The hotel has bugs in the rooms that look like cockroaches. The cleaning staff found 20 in the curtains. The staff said this happens every day. Moved to another room and later that night the cockroaches/bugs start to come out in the curtains. Also they have mice running around the bar and restaurant later in the night. Hotel promised to provide a refund and now will not do anything since I am back home. Ruth and Martin the manager or supervisor at the front desk do not tell the truth thanks for doing nothing the hotel should change the staff at the front desk. If your staying in Vienna conference/business stay at the Melia. Melia is awesome staff actually take care of you and no bugs in the rooms or mice around the bar/restaurant. Arcotel should be embarrassed about how they have handled this situation. Travel all the time and this by far has been the worst experience at hotel. Arcotel clean up the bugs and your customer service. Will never stay at any of your hotels ever again.
M, ca4 night business trip
Exceptional 10.0
Smart and clean hotel right next to the VIC subway
Smart and clean hotel right next to the VIC subway station so good access. Room was nicely decorated with very smart furnishings.
Simon, gb1 night trip
Exceptional 10.0
Great service
Right in business area. Stay was perfect
JOSE ANTHONY, us4 night business trip
Poor 2.0
Bait and Switch
arrived wet cold night 7 pm to be told no room as overbooked...I had booked online days b4.... so deliberate over book and no advance warning ( they had emailed trying to upsell an upgrade though ), so wait and taxi to their sister hotel a mile further out of town well in boring suburbs away from central Vienna ( why would I want to visit the suburbs? ) So the comparable booking is not comparable ..more e star and basic level..more simple tourist than business standard. . really so nonchalant by this big hotel chain..Dn not trust them
nz1 night trip

ARCOTEL Kaiserwasser Vienna, Vienna

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