• All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

• Breakfast costs between USD 12 and USD 22 per person (approximately)
• Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)
• Area shuttle service is offered for an extra charge
• Early check-in can be arranged for an extra charge (subject to availability)
• Late check-out can be arranged for an extra charge (subject to availability, amount varies)

• Rollaway beds are available for USD 38.0 per night

• Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
• Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a USD 43.00 fee.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete COVID-19 vaccination at least 6 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.