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Ala Moana by LSI Resorts, Honolulu

3 stars
410 Atkinson DriveHonoluluHI96814United States of America, 866-299-2910
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Good3.4 / 5
Location
Great location
Amenities
Great amenities
Service
Service is adequate
Room
Room is all right
198See all 198 Hotels.com reviews

Ala Moana by LSI Resorts, Honolulu

Hotel Info: 866-266-9798

from $197 CAD
  • Superior Room (Waikiki Tower Run of House)
  • Standard Room, 1 Queen Bed (Kona Tower Run of House)
  • Superior Room, Ocean View (Waikiki Tower)

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
The units offered for rental through Luxury Suites International are hotel-condominium units owned by individuals. Outrigger/Ala Moana Hotel manages only the shared access and amenity areas of Ala Moana and is not responsible for the availability of the units for check in and does not provide housekeeping, laundry, maintenance, or other services for this unit. For more information, please contact the property using the information on the reservation confirmation received after booking.
Housekeeping services (surcharge) are available from 10 AM - 3 PM daily. For more details please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Ala Moana LSI Resorts Hotel Honolulu
  • Ala Moana LSI Resorts Hotel
  • Ala Moana LSI Resorts Honolulu
  • Ala Moana LSI Resorts
  • Luxury International Suites
  • Luxury Suites Ala Moana
  • Luxury Suites International

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 90

Facility access costs USD 25 per accommodation, per night

Self parking costs USD 20.00 per day

Valet parking costs USD 25.00 per day

Housekeeping fees vary based on length of stay and unit size

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1260
Services
  • 24-hour front desk
  • Tours/ticket assistance
Facilities
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave

Special features

Dining

Royal Garden - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Signature Steakhouse - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Plantation Cafe - This café serves breakfast only.

Starbucks - Onsite coffee shop. Open daily.

Ala Moana by LSI Resorts, Honolulu’s small print

Also known as

  • Ala Moana LSI Resorts Hotel Honolulu
  • Ala Moana LSI Resorts Hotel
  • Ala Moana LSI Resorts Honolulu
  • Ala Moana LSI Resorts
  • Luxury International Suites
  • Luxury Suites Ala Moana
  • Luxury Suites International

Mandatory fees

Deposit: USD 100.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 90

Facility access costs USD 25 per accommodation, per night

Self parking costs USD 20.00 per day

Valet parking costs USD 25.00 per day

Housekeeping fees vary based on length of stay and unit size

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 198 reviews

Ala Moana by LSI Resorts, Honolulu
Good3.0 / 5
Room Servicing poor
Unfortunately the room was not cleaned until very late in the day, like 4-5 pm. This is not acceptable.
3 night trip
Ala Moana by LSI Resorts, Honolulu
Good3.0 / 5
speak with management
We've stayed at Ala Moana before and enjoyed that stay. However this particular stay was nothing we have ever experienced. Checked in on our infant crib (that we had provided in our request during booking) - call the management services. Can we get extra sheets for our baby since we can't get the crib - call the management. Many promises from even the management and nothing was delivered. Not sure if the condo owned by company is responsible (management) or if it's the hotel. Regardless, even if condo was owned by management, you would think both parties would take pride in the mission and values.
4 night trip
Ala Moana by LSI Resorts, Honolulu
Outstanding5.0 / 5
This is our first time in Hawaii and we are very happy to stayed at this Hotel, We are sure to go back to this Hotel on our next visit to Hawaii!
7 night trip
Ala Moana by LSI Resorts, Honolulu
Excellent4.0 / 5
pleasant stay
It was a good stay, unfortunately if you need toilet paper or any housekeeping assistance your are confronted with making long distance phone calls and talk to a management that is not present in the premises and ...because front desk from the hotel is not responsible for your suite???...a BIT EXTRANGE..other than that if you don't mind carpets with lots of stains and getting your own toilet paper ..could be a good stay...
3 night trip
Ala Moana by LSI Resorts, Honolulu
Excellent4.0 / 5
Beware when booking LSI Resort property
Beware when booking LSI Resort property. I have stayed at the Ala Moana many times but have never booked an LSI Resort property or understood what it actually means. The price was lower than booking directly with the hotel, but is it worth the savings NO! Upon arriving at the Ala Moana Hotel I checked in and let the front desk know I had both dry cleaning and laundry that needed to be dropped off and was immediately told because I had booked an LSI Resort property the hotel amenities and/or services were NOT available for my use including hotel dry cleaning and laundry. I did not understand because I am staying in the hotel….right? The hotel manager/supervisor was also there and confirmed most services offered by the Ala Moana hotel would not be available to me when staying at an LSI Resort Property. If you have any needs or issues during your stay at the Ala Moana Hotel you can not call the hotel or front desk for assistance concerning: housekeeping, toilet, shower, sink, plumbing, towels, toilet paper, facial tissue, shampoo, TV, air conditioning, bed, lighting and basically anything that is inside your hotel room because the Ala Moana hotel is not responsible for much of anything when booking LSI Resort propertys. I would never book and LSI Resort room again anywhere.
4 night business trip

See all reviews

Ala Moana by LSI Resorts, Honolulu

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