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All properties in Vientiane, Vientiane Prefecture, Laos

Don Chan Palace, Hotel & Convention, Vientiane

Luxury hotel with 2 restaurants, near Wat Si Saket

  • Free WiFi
From
$54 CAD

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Executive Suite - Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 105
1 / 105Outdoor Pool
06 Ban Piawat, Rue Fa Ngum, Vientiane, 01000, Vientiane, Laos
7.8.Good.
  • We have stayed often at the Don Chan Palace and believe it to be one of the better values…

    Jan. 4, 2019

  • Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The…

    Jan. 3, 2019

See all 35 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 215 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • On the riverwalk
  • Wat Si Saket - 13 min walk
  • Talat Sao - 19 min walk
  • Patuxay - 27 min walk
  • Wat Si Muang - 8 min walk
  • Haw Phra Kaew - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Twin Room
  • Superior Twin Room
  • Deluxe Double Room
  • Executive Suite
  • Classic Double Room
  • Superior Double Room
  • Luxury Suite

Location

06 Ban Piawat, Rue Fa Ngum, Vientiane, 01000, Vientiane, Laos
  • On the riverwalk
  • Wat Si Saket - 13 min walk
  • Talat Sao - 19 min walk

What’s around

Landmarks

  • On the riverwalk
  • Wat Si Saket - 13 min walk
  • Talat Sao - 19 min walk
  • Patuxay - 27 min walk
  • Wat Si Muang - 8 min walk
  • Haw Phra Kaew - 11 min walk
  • COPE Visitor Centre - 16 min walk
  • That Dam - 18 min walk
  • Lao National Museum - 22 min walk
  • Laos National Stadium - 24 min walk
  • Embassy of Thailand - 24 min walk

Getting around

  • Wattay Intl. Airport (VTE) - 14 min drive
  • Nong Khai Na Tha Station - 32 min drive
  • Nong Khai Station - 40 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 6:00 AM-anytime
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 208240
  • Conference space size (meters) - 19346
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2004
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Japanese
  • Lao
  • Thai

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Washer/dryer

Sleep well

  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Small print

Also known as

  • Don Chan Hotel
  • Don Chan Palace Hotel Convention Vientiane
  • Don Chan Palace Hotel Convention
  • Don Chan Palace, & Convention
  • Don Chan Palace, Hotel & Convention Hotel
  • Don Chan Palace, Hotel & Convention Vientiane
  • Don Chan Palace, Hotel & Convention Hotel Vientiane
  • Don Chan Palace
  • Don Chan Palace Convention
  • Don Chan Palace Convention Vientiane
  • Don Chan Palace Hotel
  • Don Chan Palace Hotel & Convention
  • Don Chan Palace Hotel & Convention Vientiane
  • Don Chan Palace Hotel Vientiane
  • Don Chan Palace Vientiane

Optional extras

Rollaway beds are available for USD 30 per night

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 95000 per vehicle (one-way, Maximum occupancy 1)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Don Chan Palace, Hotel & Convention does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
    • Fitness facilities
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Don Chan Palace, Hotel & Convention.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 6:00 AM - anytime. Check-out time is 12:30 PM.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Tammi Donchan (5-min walk), Virasack (5-min walk), and Kungs Cafe (7-min walk).
  • Yes, an airport shuttle is available. The charge is USD 95000 per vehicle one-way.
  • Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. Don Chan Palace, Hotel & Convention also has a picnic area and a garden.
7.8.Good.
  • 2.0.Poor

    Items stolen from my room. Disappointed customer.

    I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.

    1 night trip, Feb. 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good hotel and the staff very good I will refer other guest to the hotel

    3 night family trip, Dec. 9, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    It was a very nice experienced for our first stay in a nice hotel in Laos.

    2 night family trip, Nov. 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    the staff were great and helpful and the property is in an excellent location.

    3 night trip, Nov. 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Well maintained

    Satisfied with 24h open space gym

    DOREEN CHIN YEE, 1 night trip, Jun. 16, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.

    1 night family trip, Feb. 4, 2019

    Verified Travelocity guest review

  • 4.0.Fair

    Stone mattress

    Terrible experience. The property is located in the middle of nowhere and caters primarily two Chinese and Korean tour groups which is perfectly fine but everything in the hotel is done with that in mind. Horrible internet and no cable TV service other than Chinese language channels and absolutely nothing in English or any other language. Pool and fitness area are terrible with equipment that may be 50 years old. Breakfast buffet also terrible with a lack of protein of any kind. In other words noodles breads some fruits and vegetables but almost nothing in terms of protein. And I would be remiss if I did not point out that the worst thing of all was the mattress which was obviously a slab of stone covered by a piece of foam. I enjoy a firm mattress but this was something I had never experienced before. Coming from someone who has certainly slept on the floor using a thin futon I have to say this was the most Rock Solid that I have ever slept on and it made for horribly sleepless nights.

    victor, 3 night romance trip, Nov. 29, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The are big, the breakfast Is good, the location close to the makong River

    Koby, 1 night trip, Nov. 29, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good in general. The elevators are slow. Need more electric outlets, The locations of current outlets are inconvenient. The shower water power is not strong enough.

    Michael, 2 night trip, Nov. 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It's a big hotel in the area, with lots of conference rooms. Hotel staff are professional. The rooms are quiet, even close to the elevator. it's about 15 minutes from the airport. The only thing needs to be improved is its wifi speed.

    Mingjie, 1 night business trip, Jul. 7, 2018

    Verified Hotels.com guest review

See all 35 reviews