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All properties in Osaka, Osaka Prefecture, Japan

Cross Hotel Osaka, Osaka

4-star hotel with 2 restaurants, near Amerikamura

  • Free WiFi
From
$64 CAD

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2-5-15 Shinsaibashi-suji, Osaka, 542-0085, Osaka-fu, Japan
9.2.Superb.
  • We had an amazing view of the running man right outside our window! Could not have asked…

    Aug. 3, 2019

  • Everything was good. Location, staff and facilities etc. If i go to Japan again, i will…

    Jul. 15, 2019

See all 783 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Transportation options
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 229 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Namba
  • Kyocera Dome Osaka - 32 min walk
  • Amerikamura - 1 min walk
  • Nipponbashi - 12 min walk
  • Orix Theater - 18 min walk
  • Tsutenkaku Tower - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor)
  • Superior Double Room, Non Smoking (Standard Floor)
  • Triple Room, Non Smoking (Standard Floor)
  • Twin Room, Non Smoking (Standard Floor)
  • Double Room, Non Smoking (Standard Floor, Single Use)
  • Twin Room, Non Smoking (Standard Floor, Single Use)
  • Triple Room, Non Smoking (Cross Floor)
  • Twin Room, Non Smoking (Cross Floor)
  • Deluxe Double Room, Non Smoking (Cross Floor)
  • Superior Double Room, Non Smoking (Cross Floor)
  • Double Room, Non Smoking (Cross Floor)

What’s around

Landmarks

  • In Namba
  • Kyocera Dome Osaka - 32 min walk
  • Amerikamura - 1 min walk
  • Nipponbashi - 12 min walk
  • Orix Theater - 18 min walk
  • Tsutenkaku Tower - 27 min walk
  • Ebisu Bridge - 1 min walk
  • Dotonbori Glico Sign - 1 min walk
  • Osaka Shochikuza - 2 min walk
  • Namba Grand Kagetsu Theater - 9 min walk
  • Namba Hatch - 9 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 38 min drive
  • Itami Airport (ITM) - 12 min drive
  • Kobe Airport (UKB) - 29 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 9 min walk
  • Sakuragawa Station - 16 min walk
  • Namba Station - 8 min walk
  • Shinsaibashi Station - 8 min walk
  • Nippombashi Station - 9 min walk
map
See on map
2-5-15 Shinsaibashi-suji, Osaka, 542-0085, Osaka-fu, Japan

At a glance

Hotel size

  • This hotel has 229 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (JPY 2500 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Hosted evening meal on select days (surcharge; reservations required)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The French kitchen ZERO - This restaurant serves breakfast and lunch.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1250 for children (approximately)
  • Hosted evening meal costs JPY 9680

ParkingPay at property

  • Covered valet parking costs JPY 2500 per day
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Cross Hotel
  • Cross Hotel Osaka Osaka
  • Cross Hotel Osaka Hotel Osaka
  • Cross Hotel Osaka
  • Cross Osaka
  • Cross Osaka Hotel
  • Hotel Cross
  • Hotel Cross Osaka
  • Osaka Cross
  • Osaka Cross Hotel
  • Cross Hotel Osaka Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Cross Hotel Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs JPY 2500 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants.
9.2.Superb.
  • 10.0.Exceptional

    It was very cool. The shower/bath area was great and whole room was good size.

    3 night trip with friends, May 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I will stay here again.

    The room was comfortable, and the staff were very nice and friendly. The location is very convenient. The price was really good. I didn't hear much noise compared to other hotels.

    Maki, 15 night trip with friends, Aug. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    You need to stay here!

    Great location, amazing breakfast, friendly and helpful staff, clean, comfortable, and a nice modern hotel! I love the decor and cleanliness of this hotel. And can I just mention that their exfoliating soap is the best hotel soap I’ve ever used! The bathtub is big enough for me to lay in! The room’s air conditioning unit is ice cold which we appreciated after spending all day traveling and sight seeing! I also love that they gave our little girl a gift bag! 10/10 recommending this awesome hotel to family and friends. Thank you so much for such a great stay!

    Misty, 3 night family trip, Jul. 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Awesome location!!! The staff were so helpful. Perfect room to relax in after a day of exploring Osaka.

    Brenden, 2 night family trip, Mar. 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location and facilities

    James, 2 night trip, Mar. 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The pretty hip hotel in central location. Very safe and well managed by hard working workers. They are ready to help out all guests. Highly recommend.

    Kyounghee, 1 night trip, Mar. 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly Recommend

    Except that they wanted to charge me $50 for an early check in ( less than 2 hours) Our stay was perfect in every way.

    Yves, 2 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved everything about the Hotel. Location, room, food, staff...all deserve the highest rating.. this is the only hotel that I will book again and again when in Osaka.... So happy to have found this Hotel

    TiffanyJones, 1 night romance trip, Feb. 22, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Perfect hotel, perfect staff, perfect location. Would highly recommend

    Yves, 3 night trip, Feb. 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay!

    Such a comfortable stay at this hotel! Location is excellent and is central, which makes it very easy to get around. The room was very clean and comfortable. Only downside was that it takes them a long time to clean rooms. Nevertheless, we were very happy with our stay at Cross Hotel. Will stay here again on our next trip!

    4 night trip, Feb. 20, 2020

    Verified Hotels.com guest review

See all 783 reviews