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Park Plaza County Hall London, London

4-star hotel with spa, near Southbank Centre Book Market

  • Free WiFi
$245 CAD

Image gallery

  • Penthouse (Suite) - Guest Room
  • Penthouse (Suite) - Guest Room
  • Junior Suite - Bathroom
  • Penthouse (Suite) - Bathroom
  • Penthouse (Suite) - Guest Room
Penthouse (Suite) - Guest Room. Image 1 of 82
1 / 82Penthouse (Suite) - Guest Room
  • Staff friendly. Central location. Close to major attractions. Rooms clean

    Jan. 17, 2020

  • Good location near Waterloo station and Westminster bridge. Do not use the car valet…

    Nov. 17, 2019

See all 2,204 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Dining options
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 399 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In London City Centre
  • London Eye - 5 min walk
  • London Dungeon - 6 min walk
  • Big Ben - 8 min walk
  • Westminster Abbey - 11 min walk
  • Houses of Parliament - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Superior Room (Twin)
  • Penthouse (Suite)
  • Junior Suite
  • Suite, View (Room)
  • Studio (Room)
  • Executive Room, City View (Studio)
  • Executive Studio (London Eye View)
  • Superior Room, View

What’s around


  • In London City Centre
  • London Eye - 5 min walk
  • London Dungeon - 6 min walk
  • Big Ben - 8 min walk
  • Westminster Abbey - 11 min walk
  • Houses of Parliament - 11 min walk
  • Sea Life London Aquarium - 6 min walk
  • Southbank Centre Book Market - 2 min walk
  • Florence Nightingale Museum - 2 min walk
  • Jubilee Gardens - 5 min walk
  • The Vaults - 5 min walk

Getting around

  • Heathrow Airport (LHR) - 48 min drive
  • London City Airport (LCY) - 21 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • Luton Airport (LTN) - 47 min drive
  • London (QQW-Waterloo Train Station) - 8 min walk
  • London Waterloo Station - 9 min walk
  • London Waterloo East Station - 10 min walk
  • Waterloo Underground Station - 4 min walk
  • Lambeth North Underground Station - 5 min walk
  • Westminster Underground Station - 7 min walk

At a glance

Hotel size

  • This hotel has 399 rooms
  • This hotel is arranged over 14 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Offsite parking nearby (GBP 20 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2356
  • Conference space size (meters) - 219


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.


Atrio Restaurant and Bar - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Park Plaza County Hall London
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs GBP 20 per day

Full breakfast is offered for an extra charge of GBP 19.50 per person (approximately)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Park Plaza County Hall London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Atrio Restaurant and Bar offers Italian cuisine. Nearby restaurants include All Bar One (3-min walk), Four Corners (3-min walk), and Afternoon Tea at The Library Lounge (3-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
  • 10.0.Exceptional

    Excellent location. The staff was very friendly and helpful. It was an anniversary based trip. The staff went extra by providing a complimentary wine bottle and a cute card with a message

    AG, 2 night family trip, Oct. 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    When I booked the hotel it said vipx2 in the description for gold member. When I asked about my benefits I received a blank stare and I decided not to pursue it. Room didn't have a view of anything except the inside of the hotel hallway, which should be noted in the description. They are doing construction next to the breakfast buffet, which was extremely loud while sitting in the dining area. You can also be woken up by the sound of the construction if in an inner hotel room. The breakfast buffet is very busy and crammed full of people. Expect to wait in a long lineup to get in. If you are shuffled to the right side, the options are limited and it isn't explained that there's a larger buffet on the other side with several more options. One thing I liked was the location of the hotel. Very close to everything and felt very safe.

    5 night family trip, Oct. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel for families. I found the hotel quiet, clean, comfortable. Excellent location, short walk (<5 min) to Westminster bridge and London Eye. Very pleasant staff. Coffee maker in room worked well and was re-stocked frequently, bathroom facilities were excellent, bed comfortable. Would definitely stay here again.

    3 night family trip, Sep. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Location was excellent, only few minutes walk to London Eye and other attractions. Room was clean and bed was surprisingly comfortable. Concierge was nice and helpful. The only negative is the breakfast buffet, choices were adequate but not great. Try to get there before 8am otherwise there would be a huge line up and you have to wait a long time for the lifts during breakfast time.

    5 night family trip, Aug. 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent location. Unfortunately the view was not great as it is behind other buildings. Additionally, the ice machine was not working in a couple of floors for the whole stay.

    4 night family trip, Aug. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect Suite!

    This was a perfect location for our one night stay in London. Everyone was very friendly and helpful. They held our luggage for the day as we were earlier to arrive than check in. Will be back!

    Leana, 1 night family trip, Aug. 14, 2019

    Verified guest review

  • 10.0.Exceptional

    Convenient as it is central, helpful staff and a "good" feeling to it. Gladly stay here again

    TheBarbarian, 3 night family trip, Aug. 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Air. Conditioning was not working. We had to contact the front desk multiple times and finally speak to the manager before they provided us with a fan.

    1 night trip, Jul. 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    During very hot weather July 25/262019 the hotel decided to limit people from reducing the air conditioning below 24 deg C in their rooms. This made for very uncomfortable sleeping conditions in what is advertised as "up-scale" hotel. What made it worse is that on several occasions we complained to the front desk about the issue and each time we were given a different answer as to to what was going on. One time we were told they were working on it and another time they said that it was too hot outside and the chillers need time to cool. This is not the sort of service and conditions someone should have to endure at the price rate they charge. I would not recommend staying here to anyone and I would not stay at any of the Radisson hotels based upon this experience.

    3 night trip with friends, Jul. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved this property. The room with separate sleeping area for the kids was surprisingly spacious for London. Small kitchen was handy and amenities were great. Staff were friendly and location cannot be beat. Stay here anytime - I highly recommend it!

    2 night family trip, Jul. 23, 2019

    Verified Expedia guest review

See all 2,204 reviews